Grand Park Royal Cancun - All Inclusive - Reviews, Photos & Rates

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VIP Access

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Dates

May 2025

June 2025

On the beach, sun-loungers, beach towels

2 outdoor pools, pool umbrellas, pool loungers

Royal Master Suite Hot Tub | Free minibar, in-room safe, desk, laptop workspace

Royal Master Suite Hot Tub | View from room

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Bar
Hot tub

Explore the area

Boulevard Kukulkan Km 10.5, Zona Hotelera, Cancun, QROO, 77500

Cancun Convention Center
‪3 min drive‬
Gaviota Azul Beach
‪3 min drive‬
La Isla Shopping Mall
‪5 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪24 min drive‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Master Suite

Ocean view
73 sq m
Sleeps 4
1 Double Bed and 1 Double Murphy Bed

Royal Master Suite Hot Tub

Ocean view
95 sq m
Sleeps 2
1 Queen Bed

Master Suite Ocean Front

Ocean view
73 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Grand Royal Suite Hot Tub

Ocean view
103 sq m
Sleeps 2
1 Queen Bed

Deluxe Ocean View Double

Ocean view
36 sq m
Sleeps 4
2 Double Beds

Premier Superior Ocean Front King

41 sq m
Sleeps 2
1 Queen Bed

Premier Superior Ocean Front Double

Ocean view
41 sq m
Sleeps 4
2 Double Beds

Royal Suite King Hot Tub

Ocean view
62 sq m
Sleeps 2
1 King Bed

Deluxe Ocean View King

Ocean view
36 sq m
Sleeps 2
1 King Bed

Villa Deluxe

48 sq m
Sleeps 4
1 Double Bed

Premier Ocean Front Doble

Ocean view
41 sq m
Sleeps 4
2 Double Beds OR 1 King Bed

Royal Suite Doble Hot Tub

Ocean view
70 sq m
Sleeps 4
2 Double Beds

Villa Junior Suite Plunge Pool

49 sq m
Sleeps 4
1 Double Bed

Free minibar, in-room safe, desk, laptop workspace

Villa Master Suite Plunge Pool

86 sq m
Sleeps 2
1 King Bed

Deluxe Swim up King

Ocean view
53 sq m
Sleeps 2
1 King Bed

Villa Junior

Sleeps 4
2 Queen Beds

Room Deluxe With Sea View

Sea view
Sleeps 4
2 Double Beds

Quadruple Room Deluxe With Sea View

Sea view
Sleeps 2
2 Double Beds

Twin Room Premium With Ocean View

Ocean view
Sleeps 4
2 Double Beds

Room Standard With Sea View

Sea view
Sleeps 2
1 King Bed

Double Room Superior With Ocean View

Ocean view
Sleeps 4
2 Double Beds

Villa Deluxe

Sleeps 4
2 Queen Beds

Room Premium With Sea View

Sea view
Sleeps 2
1 King Bed

Quadruple Room Master With Sea View

Sea view
Sleeps 2
1 King Bed

Living area | 40-inch LED TV with satellite channels, TV, iPod dock

Room Master With Sea View

Sea view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Villa Master

Sleeps 2
1 King Bed

Twin Room Deluxe With Ocean View

Ocean view
Sleeps 4
2 Double Beds

Room Deluxe

Sleeps 2
1 King Bed

Double Room Luxury With Beach View

Beach view
Sleeps 4
1 Double Sofa Bed and 1 King Bed

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Premium bedding, free minibar, in-room safe, blackout curtains

Pool
All-inclusive
Spa
Kids pool

for 1 room

includes taxes & fees

14 May - 15 May

About this property

Grand Park Royal Cancun - All Inclusive

On beach with 2 outdoor pools, near La Isla Shopping Mall

Catch some rays at the beach or spend the day relaxing at Grand Park Royal Cancun - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Change of towels is available on request

Grand Park Royal Cancun - All Inclusive offers 247 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Fitness Center has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Grand Park Royal Cancun - All Inclusive. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free valet parking, plus 2 outdoor pools.

Free Wi-Fi (speed: 25+ Mbps)
Free valet parking and self-parking
Enjoy international cuisine with ocean views at Flor de Sal, one of the property's 5 restaurants and 4 bars/lounges
Take a swim in the 2 outdoor pools or soak in the hot tub
Indulge with hot stone massages, reflexology or facials at Spa Fitness Center
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a gym
Guests have great things to say about the pool and the location
Just a 2-minute drive from Forum Beach and a few minutes from Cancun Convention Center
Local-area shuttle service available for a fee

Grand Park Royal Cancun - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Park Royal Cancun - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 7535 square feet (700 square metres) and includes conference space. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Grand Park Royal Cancun - All Inclusive. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Cancun property.

Flor de Sal – This poolside restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Grand Prime Rib House – This steakhouse specialises in international cuisine and only serves dinner. Reservations are required. Open selected days.

Café Sole – This café serves breakfast, lunch and dinner. Open daily.

El Mirador – Overlooking the ocean, this restaurant specialises in Italian cuisine and serves breakfast and dinner. Open daily.

Koi – This restaurant specialises in Asian cuisine and only serves dinner. Open daily.

24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and select beverages included

24-hour room service

In-room minibar (some restrictions)

Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Football

Volleyball

Lessons/classes/games

Dancing

Water fitness

Entertainment

On-site entertainment and activities

On-site live performances

Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Area shuttle (surcharge)
Free self parking on site
Free valet parking on site

Food and drink

4 bars/lounges
5 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Snack bar/deli

Restaurants on site

Café Sole
El Mirador
Flor de Sal
Grand Prime Rib House
Koi

Things to do

2 outdoor pools
Full-service spa
Gym
Hot tub
Shopping

Family friendly

2 outdoor pools
Grocery/convenience store
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

6 meeting rooms
7,535 square feet of conference space

Outdoors

Beach loungers
Beach towels
Garden
On the beach
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

3 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Outdoor treatment areas
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Swedish massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (130 centimetre wide door)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk (109 centimetre high)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

40-inch LED TV with premium cable/satellite channels
IPod dock

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Free stocked minibar

Air conditioning
Desk
Eco-friendly toiletries
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

This property enforces a strict dress code in the restaurants.

All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Sanitation services: USD 6 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Late check-out is available for a fee (subject to availability)
Facilities fee: USD 8 per person, per day and includes use of: fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses wind energy

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Cancun Grand Park Royal

Cancun Grand Park Royal Caribe

Grand Park Royal Cancun Caribe

Grand Park Royal Caribe All Inclusive

Grand Park Royal Cancun Caribe All Inclusive Hotel

Grand Park Royal Caribe All Inclusive Hotel

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Grand Park Royal Caribe

Grand Park Royal Luxury Resort All Inclusive

Grand Park Royal Luxury Cancun All Inclusive

Grand Park Royal Luxury All Inclusive

Park Royal Resort Inclusive

Park Royal Cancun Inclusive

Grand Park Royal Luxury Resort Cancun All Inclusive

Hotel Grand Park Royal Luxury Resort Cancun - All Inclusive

Grand Park Royal Luxury Resort Cancun All Inclusive

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Grand Park Royal Cancun - All Inclusive Reviews

8.2

Very good

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Tanvir

Travelled with family

30 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Oceanview from the room, clean, good food. good pool, buffet restaurant staffs need to be more friendly. Not enough entertainment in the resort.

Stayed 5 nights in Dec 2024

8/10 Good

Trevor

29 Jan 2025

Stayed 7 nights in Jan 2025

8/10 Good

Heather

Travelled with partner

28 Jan 2025

Liked: Cleanliness, staff & service

The property is under renovation including one tower and the main pool/hot tub. Most all of the staff are wonderful and very friendly, especially our butler Jessica. But upon checkin there’s a very heavy pressure to sit for a membership club sales pitch,, and that push continues for most of your stay if you don’t do it on your first day. It’s fine to offer the opportunity, but it felt really pushy and as though you didn’t have an option but to sit through it. One of the restaurants was closed throughout the whole stay, and others closed periodically for private parties (one of which we were invited to as part of our Expedia VIP experience). The fire show was really nice. The beach is absolutely gorgeous.

Stayed 5 nights in Jan 2025

10/10 Excellent

Paulo

Travelled with family

27 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing

Stayed 7 nights in Dec 2024

8/10 Good

Orlando

27 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Many iguanas and birds beautiful plants very green and clean place helpful staff😄

Stayed 5 nights in Jan 2025

10/10 Excellent

Walter

Travelled with partner

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very good resort. Staff were incredible and helped with every request. The nightly entertainment was lots of fun. Food was great at all the restaurants as well as the buffet.

Stayed 9 nights in Jan 2025

10/10 Excellent

Javier

26 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice hotel, service great I will definitely come back

Stayed 7 nights in Jan 2025

10/10 Excellent

Kimberly Ann

Travelled with partner

25 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The beach was beautiful. There was a lot of construction going on to make upgrades when we went, but would go back.

Stayed 6 nights in Jan 2025

6/10 Okay

Rhiannon

Travelled with partner

25 Jan 2025

Liked: Cleanliness, property conditions & facilities

This was our first and only all-inclusive stay we have done. I cant say that it is for us. The room itself was great, easy to check in and out, but theres a few things we did not like about the resort. Some of the staff were very friendly and helpful, our personal concierge was wonderful, but it seems like all the other staff are not on the same page. They will constantly tey to up sell you beyond the timeshare pitch they really push you do to. The food was not good, bland tasteless, limits on what you can wear (ar a beach resort) what food you can take to your food. It sustains you but doesnt taste like anything. The wait staff will take forever to bring tou a dri k because they run around everywhere and dont seem to take note of who to help first, the secrions of staff dont seem to know whats going on between each other so you will have staff tell you to go here for this then the staff there will tell you no thats wrong etc. The shear amount of staff that co stantly fight for your attention push for them to help you makes ot confusing who to tip and they get annoyed when you dont. They have an app for room service but its basic food and they dont have a section for drinks to be ordered. It is not worth the money, maybe if you have kids and like bland food.

Stayed 6 nights in Jan 2025

10/10 Excellent

Megan

Travelled with family, Travelled with group

24 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Where to start? This place was a slice of heaven when wanting to disappear from the real world. Service was hands down, amazing. We encountered several staff who went above and beyond. Starting from Miriam (spelling?) In concierge, she was fantastic and very helpful. Then we had Daniel the ambassador of Expedia and guest services. He helped guide us to appropriate places and was very accommodating. He even scheduled us reservations for Koi restaurant and messaged every day to see if we needed anything. Then we had several interactions with Hector, Diana, Alicia, Gerado from the buffet/food places & bell hop/valet. These people are seriously amazing and are what make us want to come back. I cannot express how amazing the customer service was. Now onto food, the buffet was decent given it was a buffet. The selection each time/day for breakfast/lunch/dinner was different and did not disappoint. Koi restaurant was delicious (we did the teppanyaki). The show and service was great. The Italian restaurant was some seriously delicious food. The service was above par and we left very full. Angel at munchies & the buffet who was cooking food on the spot was a pleasure and always attentive. The taco grill was pretty good when you wanted quick tacos and didn't want to leave the resort. Our room, we stayed in a premier ocean front room. Great views and spacious. We loved the shower!! Daily housekeeping & restocked mini fridge.

Stayed 6 nights in Jan 2025

8/10 Good

Elizabeth

Travelled with family

23 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Nice and small resort but definitely needs more entertainment options. They need to work more on their shows. Food is ok

Stayed 5 nights in Dec 2024

8/10 Good

Pamela

Travelled with family and small children

21 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good experience

Stayed 7 nights in Jan 2025

8/10 Good

Fenix

Travelled with partner

21 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Me and my fiancé enjoyed the resort. To be fair we didn’t spend much time in the resort but none the less, it was a great place to stay. One thing that I found particularly upsetting was the way in which they try to get you on a timeshare. Like aforementioned, we didn’t spend much time in the resort so when they pulled me and her away to try to get us on a timeshare it was a big waste of time. It also seemed like they were annoyed at us saying no at the end because one of the salesmen ripped up the “survey” they were getting from us. Now I say “survey” because it just seemed to be another tactic to get us on an offer. As a person in sales, the frustration is understandable but it truly is unacceptable to present those emotions in front of a client in such a way. The staff was super friendly and always made me and her feel welcome. The drinks were also very great. When it came to the food, I will definitely say we had significantly better lunch and dinner outside of the resort, but the breakfast was a great way to start the morning. The view from our room was great. Great place to stay for a great time in Cancun.

Stayed 5 nights in Jan 2025

10/10 Excellent

Dayvid Alaa Matti

Travelled with partner

21 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was great, staff were friendly. The internet was not very good and the gym had no air conditioning and the equipment was old.

Stayed 7 nights in Jan 2025

10/10 Excellent

Francis L, Terrace Bay

Travelled with partner, Travelled with group

21 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall this resort is wonderful. The beach and pool areas are kept very clean and there are plenty of loungers around so no need to reserve early. The towel service was lovely. I was able each day to get as many towels as I wanted and refresh them throughout the day. There are 2 places to swap towels and I found that convenient. The hotel and restaurants are maintained meticulously well with a cleaning standard that I appreciate. Cleaning service included daytime cleaning as well as evening tidy up and turn down service. Butler service was top notch. Jessica went out of her way to explain every day what the activities were around the hotel for day time and evening time and arranging anything we needed. The food is spectacular, especially enjoyed the hibachi and the menu at Koi )the Japanese specialty restaurant). Amazing food. Top shelf liquor available on request. Few things to note : our air conditioning didn’t work throughout our stay. We called for maintenance twice and although the service men said they fixed it they did not actually fix it. We slept with our patio open instead (6the floor) Hotel is currently under renovation, People to note: Fermin (sp.) the breakfast chef Yolanda, Erika, Hector 1 were excellent beach and pool side servers. Top notch. Hector 2, and Carlos are beach bar chefs and were lovely and jovial. Angel at the lobby bar will make you any kind of fancy drink you can find off google. Excellent bar chef.

Stayed 10 nights in Jan 2025

8/10 Good

Judy

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Jan 2025

2/10 Terrible

Zenaida

19 Jan 2025

Stayed 4 nights in Jan 2025

10/10 Excellent

Jack

19 Jan 2025

Liked: Cleanliness, property conditions & facilities

Stayed 10 nights in Jan 2025

10/10 Excellent

Brianna, Syracuse

Travelled with partner

19 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

For the VIP access we had a butler who helped book tours and book reservations through out the resort. She was welcoming kind and very helpful. The staff were all so good the property was kept clean even though there was some construction on going they kept it to a small area.

Stayed 8 nights in Jan 2025

6/10 Okay

Kevin

18 Jan 2025

Stayed 7 nights in Jan 2025

8/10 Good

Daniel, Langley

Travelled with partner, Travelled with group

18 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view of the ocean was outstanding. The speciality restaurants were very good. The buffet was average.The staff were excellent. In particular two of the concierge staff were wonderful, Jessica and Sara. The construction noise was noticable but did not spoil out trip. The walkways around the resort could easily been a tripping hazard for seniors like myself. The walkways are made with 8 inch round slices of rock that are mortared together. Which make for a very uneven surface to walk on. The wind blows constantly which some days did not make it comfortable to sit on the beach or by the pool. Overall it was a nice experience, and I would recommend the resort to others

Stayed 10 nights in Jan 2025

8/10 Good

Lori

18 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Jan 2025

10/10 Excellent

Christine

Travelled with family

17 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service & food was excellent

Stayed 5 nights in Jan 2025

8/10 Good

Tara

Travelled with partner

17 Jan 2025

Liked: Cleanliness, staff & service

Staff and service was excellent. A lot of options for food and the food was good.

Stayed 5 nights in Jan 2025

8/10 Good

FNU

Travelled with partner

16 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Food could be better, especially in italian resturant where everything was just microwaved frozen food

Stayed 5 nights in Jan 2025

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About this property

Grand Park Royal Cancun - All Inclusive

All-inclusive details

Gratuities and taxes

Food and beverages

Activities and facilities/equipment

Land activities

Lessons/classes/games

Entertainment

Languages

Property amenities

Internet