See all properties

Hotel 28

3.0 star property

Choose dates to view prices

Photo gallery for Hotel 28

Exterior detail
Sun deck
Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe
Restaurant
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

Map
AV. XELHA SM 27 MZ 14, LT 13-01, Cancun, QROO, 77509
  • Plaza 28
    ‪8 min walk‬
  • Cancun Mall
    ‪5 min drive‬
  • Langosta Beach
    ‪10 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe

Standard Suite

  • 52.9 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Suite

Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe

Deluxe Suite

  • 52.9 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Room

Hypo-allergenic bedding, memory-foam beds, minibar, in-room safe

Junior Room

  • 19.8 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

4 outdoor pools, pool umbrellas, pool loungers

The Westin Resort & Spa, Cancun

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.2 out of 5, Very good, (1803)
The price is €107
for 1 room
includes taxes & fees
8 May - 9 May
The Westin Resort & Spa, Cancun

About this property

Hotel 28

Hotel with free parking, a short walk to Plaza 28
Along with an outdoor pool, this hotel has a poolside bar and a seasonal outdoor pool. Free WiFi in public areas, free self parking and a free beach shuttle are also provided. Other amenities include a 24-hour front desk.
Hotel 28 offers 13 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. This individually decorated and furnished accommodation has separate sitting areas. Beds feature memory foam mattresses. 45-inch Smart televisions come with digital channels and Netflix. Accommodation at this 3-star hotel has kitchens with stovetops, separate dining areas, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel 28, you're just a quick walk from Plaza 28. Enjoy features like free WiFi in public areas, free self-parking and a free beach shuttle.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Enjoy drinks at the pool bar
  • Breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a terrace
  • 8 minutes by foot from Plaza 28 and a 4-minute drive from Plaza Las Americas
  • Free beach shuttle service
As a guest of Hotel 28, you'll find an outdoor pool and a terrace. Public spaces have free WiFi. You can enjoy a drink at the pool bar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:00 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free beach shuttle
  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: MXN 200 per person
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Beach towels
  • Dock
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Free bottled water
  • Hob
  • Kitchen
  • Mini-fridge
  • Minibar
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 200 per person
  • Airport shuttle fee: MXN 500 per room (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Hotel 28 offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 April and close on 31 March.
  • Pool access available from 9:00 AM to 10:00 PM

Property is also known as

Hotel 28 Hotel
Hotel 28 Cancun
Hotel 28 Hotel Cancun

Hotel 28 Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

6.0/10

Amenities

10/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A hidden gem for travelers looking beyond the beach resorts. Excellent central location, great value for the price, and outstanding service. Highly recommended!
Stayed 1 night in Apr 2025

10/10 Excellent

Keyla Getzel

Excelente todo me encantó mucho, el hotel es nuevo y el servicio y ambiente muy bien
Stayed 1 night in Apr 2025

10/10 Excellent

JESSICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia en el Hotel

Es un hotel MUY seguro, limpio y cuenta con lo necesario. Muy cercano de tiendas, mercado, farmacias. Lo recomiendo mucho, el personal fue amable y los costos accesibles. Pd. En el mercado, fuimos estafados por la gente que tiene un local de venta de paquetes turísticos, tengan cuidado. No contraten con ellos.
Stayed 2 nights in Apr 2025