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Hotel Arrecifes Suites

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arrecifes Suites

Beach/ocean view
View from property
Premium Suite, 1 Bedroom, Sea View, Oceanfront | In-room safe, free WiFi, bed sheets
Sun deck
Family Suite, 2 Bedrooms, Kitchen | Living room | LCD TV

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Calle Heriberto Frias SM 2 Mz 14 Lote 7, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Ojo de Agua Beach
    5 min walk
  • Puerto Morelos Town Square
    10 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    26 min drive

Room options

View all photos for Premium Suite, 1 Bedroom, Sea View, Oceanfront

Premium Suite, 1 Bedroom, Sea View, Oceanfront | In-room safe, free WiFi, bed sheets

Premium Suite, 1 Bedroom, Sea View, Oceanfront

  • 20 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Kitchen

Family Suite, 2 Bedrooms, Kitchen | In-room safe, free WiFi, bed sheets

Family Suite, 2 Bedrooms, Kitchen

  • 25 sq m
  • Sleeps 5
  • 1 King Bed, 1 Single Bed and 1 Double Bed

View all photos for Deluxe Studio, 1 King Bed, Kitchenette

Deluxe Studio, 1 King Bed, Kitchenette | In-room safe, free WiFi, bed sheets

Deluxe Studio, 1 King Bed, Kitchenette

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio, 1 King Bed, Annex Building

Junior Studio, 1 King Bed, Annex Building | In-room safe, free WiFi, bed sheets

Junior Studio, 1 King Bed, Annex Building

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Kitchen

Junior Suite, 1 Bedroom, Kitchen | In-room safe, free WiFi, bed sheets

Junior Suite, 1 Bedroom, Kitchen

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

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About this property

Hotel Arrecifes Suites

Sun and fun on the beach, near Puerto Morelos Town Square
Guests at this beach hotel will appreciate convenient on-site amenities such as barbecue grills and a picnic area. Housekeeping is available on request.
Hotel Arrecifes Suites offers 25 air-conditioned accommodations with a safe and free toiletries. LCD televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Arrecifes Suites. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge and luggage storage
  • Guests have great things to say about the beach and the helpful staff
  • 10 minutes by foot from Puerto Morelos Town Square and a 5-minute drive from Puerto Morelos Beach
As a guest of Hotel Arrecifes Suites, you'll find an outdoor pool, a terrace, and barbecue grills. Public spaces have free WiFi. Hotel Arrecifes Suites also features a garden, a picnic area, and concierge services. Limited free parking is available on a first-come, first-served basis.

This 3-star Puerto Morelos hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Family friendly

  • In-room microwave
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arrecifes Suites

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 200.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Arrecife Suites
Arrecife Suites Puerto Morelos
Hotel Arrecife Suites
Hotel Arrecife Suites Puerto Morelos
Hotel Arrecifes Suites Puerto Morelos
Hotel Arrecifes Suites
Arrecifes Suites Puerto Morelos
Arrecifes Suites
Hotel Arrecifes Puerto Morelos
Hotel Arrecifes Suites Hotel
Hotel Arrecifes Suites Puerto Morelos
Hotel Arrecifes Suites Hotel Puerto Morelos

Hotel Arrecifes Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 182 out of 444 reviews" "
Rating 8 - Good. 151 out of 444 reviews" "
Rating 6 - Okay. 57 out of 444 reviews" "
Rating 4 - Poor. 34 out of 444 reviews" "
Rating 2 - Terrible. 20 out of 444 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Veree

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Great for the price
Just a really reasonable clean apartment on the beach ! They clean and give you some towels that’s about it but quite comfortable and especially for the price no complaints - AC only in bedroom . Loved they had purified water in the room and changed it out
View from one bedroom oceanfront
Stayed 2 nights in Jun 2024

10/10 Excellent

Judit

Stayed 3 nights in Aug 2024

6/10 Okay

Yanira

Disliked: Property conditions & facilities, room comfort
Playa privada
Las almohadas muy duras. El cuarto es espacioso . Entra mucha luz en la mañana porque las cortinas son transparentes por lo cual no pude descansar. Está bien ubicado y la playa es muy bonita y a pasos
Stayed 1 night in Jul 2024

4/10 Poor

Laura

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muchas fallas en el cuarto, la regadera, el agua
Stayed 3 nights in Jun 2024

10/10 Excellent

Tawnya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean neat the staff was amazing and the A/c was pumping!!!!
Stayed 1 night in Jun 2024

8/10 Good

Luis Fernado

Liked: Cleanliness, staff & service
AC only in the room, not good, stairs to the beach very dangerous,
Stayed 2 nights in May 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay to be in Puerto for the night before heading to the airport. Beachfront was nice and the staff was very kind.
Stayed 1 night in Jun 2024

2/10 Terrible

Phillip

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had bath towels with holes and sheets with red stains on them. He had a bug in are bed and the sime night. I went to the bathroom and there were small roaches on the wall. The next day i book a room somewhere else and told them why we were living. I will never stay there again.
Stayed 6 nights in May 2024

6/10 Okay

Dawn

Disliked: Property conditions & facilities
Big red ants in the room that left us with welts. Room was incredibly hot when we arrived. Half of the electrical outlets didn’t work and we had to scoot a bed over to plug in a lamp for reading at night. Cool area, walking distance to stores with basics and restaurant. The staff were incredibly nice and helpful and the pool was cute. Wouldn’t stay again though.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Just like being at home!
Stayed 6 nights in Mar 2024

8/10 Good

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic little beach area shaded from palm trees and palapas. Good rooms, clean, housekeeping available. Great spot walkable to town and restaurants. Wouldn’t advise paying for no refund transportation to/from airport with flight delays so prevalent these days.
Stayed 5 nights in Mar 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were perfect for our extended family of 11!
Stayed 6 nights in Mar 2024

8/10 Good

Monique

Stayed 7 nights in Mar 2024

8/10 Good

Patrick J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable break
We had a 7 night stay , was concerned after seeing a few reviews. Our room was clean , staff was great, older hotel but a gem . Great location and Enjoyed our beach stay , would book again , studio suite . Perfect and thanks again for the great stay ❤️
Stayed 7 nights in Mar 2024

4/10 Poor

Darla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t stay here again
We stayed in the old part of hotel - room 114. Possibly the newer building would be better. We had one towel for 4 days 3 nights . Shower was in a Closet with wooden door and leaked water all over room- which was surprising any water got out as the shower barely trickled water. I can pee harder than that 😳 Couldn’t even rinse soap off- (by the way we had to go to grocery store and buy a bar of soap- so bring a bar …nothing is provided for shower. We did appreciate the 5L drinking water that was provided. We never got maid service once so our bathroom trash was overflowing with toilet paper - as they don’t want you to flush it. A daily cleaning and empty of that trash would’ve been appreciated . The beach was enjoyable and the pool at the other building seemed okay. About 60 % of beach chairs have backs that work - 40% broken. The bed was very hard - enough to sleep a couple hours per night. And the curtains are very thin so outside lights shined in all night. Felt like daylight while trying to rest. Also, when using bathroom sink it leaks underneath so your feet will get soaking wet and floors slippery. Reception staff was nice. Won’t be back to stay here. We will come back to puerto Morelos as it was lovely. Quaint and clean town- nice locals- bikes to rent - snorkeling first class -
Shower closet - leaks water everywhere and barely any pressure.
Bathroom sink leaks water all over when using sink
Dirty/stained futon - I would not sit on it.
Stayed 3 nights in Mar 2024

4/10 Poor

Susan

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed six days and did not have hot water for showers or washing throughout the stay. One of the days the water in the shower completely stopped and another day the toilet leaked. Staff responded quickly to fix both of these issues. The kitchen had many ants so all food items had to be kept in the fridge. The view from our room was beautiful and just steps away from the beach. Lawn chairs were available for us to use at any time.
Stayed 6 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Spent 9 nights in February. Room was clean and had all the advertised amenities. Staff were polite and helpful. Beach was right there and beautiful. Location was quiet and only a few minute walk to anywhere. Really enjoyed our stay.
Stayed 9 nights in Feb 2024

10/10 Excellent

Jeff, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Hotel Arrecifes from February 24 to March 02. It was an excellent vacation and the accommodation was excellent and as advertised. The staff were very friendly at check-in and really any time throughout our stay. We were in building 2 which is a couple minute walk to the beach with full access to the beach chairs. Our room was a 1 bedroom junior suite with a city view. The room was big with a nice sitting area. The kitchen had everything we need to make our own meals as needed. We were allowed to stay a little longer in our room after check-out as our flight was not leaving until 20:00. So that was great. Our only minor concern was that the mattress was much firmer than we were used to but that a general issue at most accommodations. Overall, it was an excellent experience. If you want a clean, convenient and affordable accommodation without then I would recommend Hotel Arrecifies. We would definitely stay here again.
Stayed 7 nights in Feb 2024

4/10 Poor

Renee

Disliked: Staff & service, property conditions & facilities
Shower was almost non-existent - shower head was so far above and water pressure so poor, barely useable. The smell of sewer in the bathroom was often overwhelming!!! No one ever came to clean room or empty trash - had to ask for the one time the cleaning was done! Did note several cockroaches in kitchen. Wi-Fi was poor and spotty. Even though we requested help in getting our luggage downstairs (and a young man was standing by when request was made), no one ever came to assist. Would NOT stay at this hotel again and the price point was way too high for this property. Staff, overall, was pleasant enough and the premise felt safe.
Stayed 6 nights in Feb 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great beach steps from our room!
Stayed 9 nights in Feb 2024

4/10 Poor

Travis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Fine.
It was just ok. Expensive for what you get.
Stayed 1 night in Feb 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The room felt like a jail cell with no windows. The bed had bugs and was full of hair and the bathroom smelled like sewage. We had to move to a different hotel because there was no way we were sleeping there. Hoping Expedia will refund me.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel if you want a kitchen and a beach spot :)
Stayed 5 nights in Feb 2024

8/10 Good

Beverley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s all about the beachfront!! Wonderful sea views and literally 40 steps to the beach. The accommodation is quite modest. Kitchen facilities could be developed.
Stayed 14 nights in Feb 2024