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Hotel Marina El Cid Spa & Beach Resort All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Marina El Cid Spa & Beach Resort All Inclusive

Interior
2 outdoor pools, pool loungers
On the beach, white sand, sun-loungers, beach towels
On the beach, white sand, sun-loungers, beach towels
2 outdoor pools, pool loungers

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive

Explore the area

Map
Boulevard el Cid Unidad 15, Puerto Morelos, QROO, 77580
  • Arrecife de Puerto Morelos National Park
    9 min walk
  • Alcazar
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    36 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    29 min drive

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

  • 207 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Family Room

Family Room | View from room

Family Room

  • 52 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Queen Murphy Bed

View all photos for Suite (One Bedroom Suite Platinum)

Premium bedding, minibar, in-room safe, desk

Suite (One Bedroom Suite Platinum)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite With Jacuzzi

Premium bedding, minibar, in-room safe, desk

Junior Suite With Jacuzzi

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 100 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Junior Suite (Junior Suite Platinum)

View from room

Junior Suite (Junior Suite Platinum)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Studio With Jacuzzi

Studio With Jacuzzi | View from room

Studio With Jacuzzi

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

View all photos for Standard Suite

Premium bedding, minibar, in-room safe, desk

Standard Suite

  • 265 sq m
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Double Bed

View all photos for Luxury Room

View from room

Luxury Room

  • 52 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • 53.4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Murphy Bed

Similar properties

Pool

Ventus Ha at Marina El Cid Spa & Beach Resort

Pool
Hot tub
Breakfast included
All-inclusive
4.5 out of 5, Wonderful, (616)
The price is €497
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Ventus Ha at Marina El Cid Spa & Beach Resort

About this property

Hotel Marina El Cid Spa & Beach Resort All Inclusive

Family-friendly fun at the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Hotel Marina El Cid Spa & Beach Resort All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Hotel Marina El Cid Spa & Beach Resort All Inclusive offers 500 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Beds feature premium bedding. A pillow menu is available. Satellite televisions are provided. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Our customers tell us they can't get enough of Hotel Marina El Cid Spa & Beach Resort All Inclusive's great location. During your stay, you're just a quick walk from Arrecife de Puerto Morelos National Park. Enjoy features like free breakfast, plus 2 outdoor pools and 5 restaurants.
  • Free buffet breakfast served daily
  • Enjoy Mexican cuisine with ocean views at Hacienda Arrecife, one of the property's 5 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to hydrotherapy, manicures and pedicures or massages at the spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a sauna and kayaking
  • Guests have great things to say about the helpful staff and the family-friendly amenities
  • 9 minutes on foot from Arrecife de Puerto Morelos National Park and a 3-minute drive from Faro Inclinado
Hotel Marina El Cid Spa & Beach Resort All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Hotel Marina El Cid Spa & Beach Resort All Inclusive, you'll find a full-service spa, a marina, and 2 outdoor swimming pools. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily.

A business centre and a meeting room are available. A children's pool, a hot tub, and a fitness centre are also featured at the family-friendly Hotel Marina El Cid Spa & Beach Resort All Inclusive.

Smoking is allowed in designated areas at this Colonial Puerto Morelos property.

Guests are served a free buffet breakfast daily from 7:00 AM to noon.
Hacienda Arrecife – This poolside restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Alhambra – Overlooking the garden, this buffet restaurant serves breakfast, lunch and dinner.
El Alcazar – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
La Marina – Overlooking the ocean, this restaurant specialises in seafood and only serves dinner. Reservations are required.
Tratorria Da'Gulio – Overlooking the garden, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis

Entertainment

On-site entertainment and activities
On-site live performances

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alhambra
  • El Alcazar
  • Hacienda Arrecife
  • La Marina
  • Tratorria Da'Gulio

Things to do

  • 2 outdoor pools
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (150 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Marina El Cid Spa & Beach Resort All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
This property accepts credit cards, debit cards and cash
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Marina Cid
Marina El Cid Spa Beach Puerto Morelos
El Cid Puerto Morelos
Marina El Cid Spa Beach All Inclusive Puerto Morelos
Hotel Marina El Cid Spa & Beach Puerto Morelos
Hotel Marina El Cid Spa And Beach Resort
ina Cid Inclusive Puerto More
Marina El Cid Spa Beach

Hotel Marina El Cid Spa & Beach Resort All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1075 out of 1895 reviews" "
Rating 8 - Good. 491 out of 1895 reviews" "
Rating 6 - Okay. 192 out of 1895 reviews" "
Rating 4 - Poor. 73 out of 1895 reviews" "
Rating 2 - Terrible. 64 out of 1895 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Perla Karina Rios

Liked: Cleanliness
Stayed 5 nights in Jul 2024

10/10 Excellent

Alicia

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Nikola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property friendly employees I can’t wait to go back there
Stayed 8 nights in Sep 2024

10/10 Excellent

Jasmin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Marina ElCid in July, 2024 with my family and parents. It has the best staff and food an all inclusive resort can offer. We really enjoyed the time there. The shows, restaurants and service were excellent. Only downside is that it has very poor cell phone reception and offers only two wifi login codes per room. Wifi should be free by now for all devices.
Stayed 6 nights in Jul 2024

8/10 Good

Stacy L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to go with kids lots to do
Stayed 4 nights in Sep 2024

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Our stay here was just ok. I felt like the only place we ever ate at was the main buffet. The Mexican restaurant wasn't open at all. There was the Italian restaurant which had same buffet as the lobby buffet. Then the market, which was more buffet. The Marina restaurant had the same, but different, as the buffets. And the new restaurant across the street wasn't even open. Overall, the food was disappointing, especially since I got sick on day #2, with what I thought was food poisoning. But heading to the doctor tomorrow, pretty sure it's Salmonella. So, my appetite was ruined after that...lived off of toast and saltines for the week. Staff in the lobby are great! The staff doing the pool activities are great! Bar staff outside, towel staff, restaurant staff weren't the friendliest. Staff walking around the pool serving were friendly, but pool bar staff, not so much. Loved the access to the beach. The pool options were perfect for our families. Unfortunately, I wouldn't recommend this place.
Stayed 6 nights in Sep 2024

10/10 Excellent

Etelvina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Este lugar nos ha gustado mucho hemos ido dos veces. La comida es excelente, el servicio es excelente los jardines tan bonitos y bien cuidados, la variedad de restaurantes que tienen. Lo único que me desilusiona un poco es la playa que no está como me gustaría pero aún así hacen lo que pueden para tenerla atendida.
Stayed 8 nights in Aug 2024

10/10 Excellent

Maria Concepcion

Liked: Amenities
This is the second time we stayed at El Cid. Came back because of the attentive and friendly staff, great food and awesome ambience. Love the attention to their guests experience! Will definitely be coming back next year.
Stayed 4 nights in Sep 2024

10/10 Excellent

Olimjon

Stayed 8 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Jamar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 6 nights in Sep 2024

10/10 Excellent

Sai Avinash

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and top notch facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Benedict Almeda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful resort. Everything is excellent. The only cons is the bar tenders at the main pool. They do make faces and not that friendly. But overall, the staffs have been wonderful.
Stayed 6 nights in Sep 2024

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Deodoro

Stayed 5 nights in Sep 2024

8/10 Good

peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it appears a large complex everywhere is walkable but you can get lifts in golf carts. The food at the lunchtime restaurant mercado de dolores was fantastic but as it was the only one open got very busy as the hotel filled up. The staff were very helpful especially the concierge amanda and marisol (hope spelled correctly). The rooms were fantastic and my sons were delighted with the room service. Was a great relief after we moved hotel from playa de carmen where i was robbed by the police ! And puerto.morales seemed a nice quieter and safer place.
Stayed 2 nights in Sep 2024

10/10 Excellent

Adelcia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like is the staff.they asked us all the time if we need help, especially at restaurants they were very careful with my kids food allergies. What I did not like what’s so smell around the resort. That could be because of the water and tree around.
Stayed 2 nights in Sep 2024

10/10 Excellent

murtaza q, houston

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
been traveling to cancun for many years, wanted to stay away from big brand hotels, this one is nice , people are really friendly, food is good, family atmosphere. if i had to say anything just bring mosquito spray as in middle of jungle and you will need it.
Stayed 3 nights in Sep 2024

8/10 Good

Martha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coming to this resort we knew the beach area wasn’t great. We were ok with that because the cost of the stay was excellent. The resort is beautiful and you’re able to use the two other sister hotels. Great variety of food choices. One is connected to El CID and the other one is across the street. Many choices of restaurants, pools, golf cart transportation and entertainment. For those that have never gone to the Cancún area, September is a perfect month to go. It’s low season and resorts are not overly crowded. It would recommend this resort. Only downfall was “Pushy Staff” trying sell their timeshare. I am bi-lingual therefore I squashed that fairly quickly! She was unaware that I heard her telling the other staff members that I was rude her. Lady, I am on vacation. I decide what I want to do with my time there, not you!
Stayed 7 nights in Sep 2024

8/10 Good

Nancy, Harwood Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying there and everything was very good. Thank you for everything.
Stayed 7 nights in Sep 2024

6/10 Okay

Boris

Travelled with family and small children
Hotel room was alright, you could say very good. Sadly everything else was mediocre at best. Food was not really good, lot of it felt like microwave food quality. Imagine a pizza that the kids wont eat, that's exactly what we had... There are some wild animals roaming around the property, especially at night, so if you are not comfortable with that then stay away from this resort. They have a fenced in area with some crocodiles. Also it smells really bad in certain areas, sewer like smell. The beach was unusable, due to amount of algae on the beach and in the water. I tried going in, it felt like stepping through mud, not pleasant at all. So, if you dont want to be confined to the pool, choose a different resort. There is nothing in the area really, it would take you some 30 minutes walk across some unpaved road to reach some civilization or local place Puerto Morelos. Taxi is very expensive and they do not offer free shuttles to any location, like many other places do.This is my 4th time in Mexico and sadly this was the worst experience. Lots of food remains from room service seems to be left for hours, sometimes even an entire day/night in the open stairways/hallways, attracting animals. I have no idea how this place received such a high rating...
Stayed 8 nights in Aug 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helping and kind. We had a wonderful vacation as a result of the people and activities. We were able to get much needed rest and relaxation.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarai

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay
Stayed 8 nights in Sep 2024

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
I only wish there were less salty food.
Stayed 7 nights in Aug 2024