Marriott Cancun, An All-Inclusive Resort

4.5 star property

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Photo gallery for Marriott Cancun, An All-Inclusive Resort

Down duvets, minibar, in-room safe, desk
View from property
10 restaurants, breakfast, lunch, dinner served; seafood
Fishing
10 restaurants, breakfast, lunch, dinner served; seafood

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa

Explore the area

Map
Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera, Cancun, QROO, 77500
  • Aquaworld
    ‪7 min walk‬
  • La Isla Shopping Mall
    ‪4 min drive‬
  • Delfines Beach
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed with Sofa bed, Non Smoking (Oceanfront, View)

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking, Oceanfront (View)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Resort View

  • Resort view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking, Partial Ocean View (Balcony)

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

Room, 2 Double Beds, Non Smoking, Partial Ocean View

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Resort View (Balcony)

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking, Oceanfront

  • Ocean view
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Balcony

  • Ocean view
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

Executive Suite, 1 Bedroom

  • Ocean view
  • 55 sq m
  • Sleeps 4
  • 1 Double Bed

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About this property

Marriott Cancun, An All-Inclusive Resort

Luxury property on the beach, with 2 outdoor pools
Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Marriott Cancun, An All-Inclusive Resort's 10 restaurants. Housekeeping is available on request.
Marriott Cancun, An All-Inclusive Resort offers 450 accommodations with iPod docking stations and minibars. Rooms open to balconies or patios. Beds feature down duvets. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

A health club and a complimentary water park with a lazy river and waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, Swedish massages, facials and body scrubs.
Our customers tell us that they can't get enough of the helpful staff at Marriott Cancun, An All-Inclusive Resort. During your stay, you'll be connected to the convention centre and just a quick walk from Aquaworld. Features include free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Enjoy seafood with ocean views at Cevichería by La Isla, one of the property's 10 restaurants and 2 bars/lounges
  • Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • 7 minutes by foot from Aquaworld and a 4-minute drive from La Isla Shopping Mall
  • Airport and bus station shuttle shuttle service available for a fee
Marriott Cancun, An All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Marriott Cancun, An All-Inclusive Resort offers its guests a complimentary water park, 2 outdoor swimming pools, a lazy river, and a waterslide. There are 10 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this property measures 125 square feet (12 square metres) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the luxury Marriott Cancun, An All-Inclusive Resort. A round-trip airport shuttle and a bus station shuttle are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

Cevichería by La Isla – Overlooking the ocean, this restaurant specialises in seafood and only serves lunch.
Sacbé Beach Shack – This beachfront restaurant specialises in Mexican cuisine and only serves lunch. Open daily.
Casa Madre – This restaurant specialises in Mexican cuisine. Open daily.
Hana Polynesian Grill – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Open daily.
Mo's Burgers and Shakes – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Land activities

Football
Children's club

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • 10 restaurants
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Casa Madre
  • Cevichería by La Isla
  • Hana Polynesian Grill
  • Mo's Burgers and Shakes
  • Sacbé Beach Shack

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Health club
  • Hot tub
  • Lazy river
  • Playground
  • Shopping
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 125 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 3.97 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Cancun CasaMagna
Cancun Marriott Resort
CasaMagna Marriott
CasaMagna Marriott Resort
Marriott Cancun
Marriott CasaMagna
Marriott CasaMagna Cancun
Marriott CasaMagna Cancun Resort
Marriott CasaMagna Resort
Marriott CasaMagna Resort Cancun
Marriott Casamagna Cancun Hotel Cancun

Marriott Cancun, An All-Inclusive Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 663 out of 1012 reviews
Rating 8 - Good. 187 out of 1012 reviews
Rating 6 - Okay. 71 out of 1012 reviews
Rating 4 - Poor. 45 out of 1012 reviews
Rating 2 - Terrible. 46 out of 1012 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

OZDEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stressful to reserve lounge chair by 7am around pool
Stayed 8 nights in Dec 2024

6/10 Okay

Ahana, berwyn

Travelled with family
Liked: Cleanliness
Not the best all inclusive I have stayed in. Reservations for food was a pain, especially during Christmas week and food was sub par.
Stayed 6 nights in Dec 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful family vacation from start to finish. The staff really make the experience- they are welcoming, fun and accommodating. We brought 4 young adults with us and we felt very safe letting them explore the property. Lots of dining options- you just have to plan ahead for dinners by making a reservation.
Stayed 5 nights in Jan 2025

10/10 Excellent

Samarjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Elda, Troy

Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Francisco

Travelled with family
Stayed 6 nights in Dec 2024

4/10 Poor

Steven, Boston

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
After three days we both came down diarrhea and throwing up. We were sick!! All meals and drinks were included. We had no car to get way. So we stopped eating or drinking, except for bottled water. We felt terrible. It was probably the hotel kitchen. So, we went to the beach. Could climb down the 20 steps to the beach, but could not climb up from the beach. So we went to pool. It was full of drunks. So much for Mormons. All the chairs near the pool or beach were taken by people who would get up early and put towel out to hold their chair for all day and night. On our last days there was a line of 20 people to check our. We still felt pretty sich. I said still felt pretty bag and did not feel to standing. I a long line…so the front desk called security… a bit brute of a guy who just said: get in line. We spend a small fortune at a terrible place. I have been to Cancun a half dozen times and it was the worst.
Stayed 7 nights in Dec 2024

10/10 Excellent

Melanie Marie Milène Francine Van Der

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional resort! Food, service, amenities and beach! A special thanks to Viktor P for the professional service and making sure we had all we needed on the north mezzanine 💕
Stayed 7 nights in Dec 2024

4/10 Poor

Kourosh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is clean and nice. The housekeeper is very friendly and professional. The food is below my expectation and we have to make the reservations almost every restaurant for dinner.
Stayed 7 nights in Dec 2024

4/10 Poor

shamim

Travelled with family and small children
Liked: Staff & service
marketing is overblown and did give good value for money paid for a group of 11 people
Stayed 8 nights in Dec 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again; excellent service and beautiful property. Great location and excellent beach.
Stayed 7 nights in Dec 2024

10/10 Excellent

YIRAN, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are very nice. They need more training as a new resort.
Stayed 7 nights in Dec 2024

6/10 Okay

terrence

Liked: Staff & service, property conditions & facilities
The Marriott was nice but for the price it was lacking in a few areas. Absence of evening entertainment was notable, after dinner there was nothing to do. The pool smelled bad, too many people peeing in the pool while drinking I suspect. The games in the game room were 'ALL' broken which was a big letdown for the kids. Food was just ok.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jiyeon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 4 nights in Dec 2024

10/10 Excellent

Derek, Houston

Stayed 5 nights in Dec 2024

10/10 Excellent

Carlos Alberto Ordaz, Little Rock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our visit. Beautiful, clean beach although the sea was a bit rough when we visited. Clean rooms, lobby's, and grounds. Great food, excellent staff. There were two things I did not like. The first one was the dinner menu change at Hana. We really enjoyed our meat cuts the first night we dined there and planned to go in for a second night only to learn that the menu had changed. The second thing I disliked was the double burger I ordered at Mo's. For some reason, the two patties in my burger were thin and pale, not tasty at all. I did give Mo's a second chance and got a cheese burger which was very good. As I'm writing this, I'm now wondering if they gave me the Mighty No (vegan) instead of the Mighty Mo. If you're looking for a great, smaller, quiet all inclusive resort this is it.
Stayed 7 nights in Dec 2024

6/10 Okay

Hanif

Quite disorganized with food service at the restaurant Need to sort operational make issues
Stayed 7 nights in Dec 2024

10/10 Excellent

Ahmed

Stayed 4 nights in Dec 2024

10/10 Excellent

Dejan

Stayed 5 nights in Dec 2024

6/10 Okay

Mirna, IRVING

Stayed 4 nights in Dec 2024

6/10 Okay

Hakan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Not Impressed with Marriott Cancun While our stay at Marriott Cancun had a few positives, overall, it fell short of our expectations. Pros: • The hotel’s smaller size makes it convenient to access the beach and pools. • Our ocean-view room was a highlight — spacious and comfortable for 2 adults and 1 child. Cons: • Noisy Rooms: The design resembles Embassy Suites, where room entrances face an open atrium. As a result, noise carries into the rooms late into the night, making it hard to relax. • Disappointing Food: The food was below average, with limited restaurant options and a repetitive menu. Even during Christmas, the special menu failed to impress. • Lack of Entertainment Options: The hotel offered very few entertainment activities, making the overall experience dull, especially for families or those looking for engaging experiences. • Towel Bar Issues: The towel service at the pool was the worst part of our stay. They were almost always out of towels, which was frustrating and inconvenient. This hotel has potential, but it needs better management to improve the guest experience.
Stayed 6 nights in Dec 2024

6/10 Okay

Xiaoyuan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
food is not as good as expected. Other than foods, all others are great.
Stayed 7 nights in Dec 2024

2/10 Terrible

Bianca

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Prasanna, NORTH ANDOVER

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The food quality at all restaurants was average. Also, the drinks were plenty but quality was missing. The only food we enjoyed was on Christmas evening but the options were very limited. There should have been at least one veg option in soup, salad
Stayed 5 nights in Dec 2024