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Ocean View Apartments – Increíble

3.0 star property

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Photo gallery for Ocean View Apartments – Increíble

Outdoor pool, pool umbrellas, pool loungers
Suite, Ocean View (Increible Vista al Mar) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Terrace/patio
Panoramic Studio Suite, Balcony, Sea View | Private kitchen | Microwave, coffee/tea maker, electric kettle, toaster
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Laundry
  • Outdoor space
  • Air conditioning

Explore the area

Map
Blvd Kukulkan Km 19.5, Zona Hotelera, Cancún Plaza Condominiums, Cancun, QROO, 77500
  • El Rey Ruins
    ‪19 min walk‬
  • Iberostar Cancun Golf Course
    ‪1 min drive‬
  • Delfines Beach
    ‪2 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪13 min drive‬

Room options

View all photos for Panoramic Studio, Balcony, Sea View

Panoramic Studio, Balcony, Sea View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Panoramic Studio, Balcony, Sea View

  • Ocean view
  • 37 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Ocean View (Increible Vista al Mar)

Suite, Ocean View (Increible Vista al Mar) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite, Ocean View (Increible Vista al Mar)

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Studio Suite, Beach View, Beachfront

Panoramic Studio Suite, Beach View, Beachfront | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Panoramic Studio Suite, Beach View, Beachfront

  • Beach view
  • 45 sq m
  • Studio
  • Sleeps 4
  • 2 King Beds

View all photos for Panoramic Studio Suite, Balcony, Sea View

Panoramic Studio Suite, Balcony, Sea View | Beach/ocean view

Panoramic Studio Suite, Balcony, Sea View

  • Ocean view
  • 40 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Studio

Panoramic Studio | Beach/ocean view

Panoramic Studio

  • Ocean view
  • 40 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Ocean View Apartments – Increíble

On private beach with outdoor pool, near El Rey Ruins
When you stay at this beach apartment building, you can enjoy umbrellas and sunloungers. Each apartment offers comforts like a Select Comfort bed and Egyptian cotton sheets, plus free WiFi and a Smart TV with digital channels. Guests can appreciate conveniences, such as a microwave and a coffee/tea maker, and other amenities include a minibar and a pillow menu.
Air-conditioned accommodation at Ocean View Apartments – Increíble offers minibars and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Microwaves and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Cancun apartment provides complimentary wireless Internet access. 30-inch Smart televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

Recreational amenities at the apartment include a private beach and an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Ocean View Apartments – Increíble, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. Free WiFi and a Select Comfort bed are available in each apartment.
  • Each apartment offers a Select Comfort bed, a Smart TV and a microwave
  • Free WiFi
  • Free self-parking
  • Drinking options include a swim-up bar and a poolside bar
  • Take a swim in the outdoor pool
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a private beach
  • Just a 1-minute drive from Iberostar Cancun Golf Course and a few minutes from Delfines Beach
Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers.

You can enjoy a drink at the pool bar. WiFi is free in public spaces. This beach apartment also offers an outdoor pool, a garden and a terrace. You'll have access to the outdoor pool at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cancun apartment.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Lifeguards
  • Massage
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Toaster

Dining

  • A poolside bar
  • A swim-up bar
  • Minibar

Bedrooms

  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • 1 private bathroom
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch Smart TV with digital channels

Outdoor areas

  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • In-room accessibility
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Designated smoking areas (fines apply)

Services and conveniences

  • Iron/ironing board
  • Safe
  • Virtual front desk

Location highlights

  • Near the ocean
  • On the waterfront

Things to do

  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Property does not allow children

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 48 hours before arrival with check-in instructions and an access code
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Access code

Pets

  • No pets allowed

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • A damage deposit of USD 250 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 48 hours before arrival with check-in information and an access code. A virtual front desk provides assistance to guests.

We should mention

  • Reservations are needed for massage services. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Ocean View Apartments Increíble Apartment Cancun
Ocean View Apartments Increíble Apartment
Ocean View Apartments Increíble Cancun
Ocean View Apartments Increíble
Ocean Apartments Increíble
Ocean Apartments – Increible
Ocean View Apartments – Increíble Cancun
Ocean View Apartments – Increíble Apartment
Ocean View Apartments – Increíble Apartment Cancun

Ocean View Apartments – Increíble Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 30 out of 63 reviews
Rating 8 - Good. 7 out of 63 reviews
Rating 6 - Okay. 7 out of 63 reviews
Rating 4 - Poor. 11 out of 63 reviews
Rating 2 - Terrible. 8 out of 63 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ryan

Disliked: Cleanliness, property conditions & facilities
Terrible customer service that is mostly unresponsive.
Stayed 3 nights in Mar 2025

4/10 Poor

Hayden

Travelled with family
Liked: Cleanliness
The communication is very poor. Checking in was horrible as phone #given wasn’t answered. Less than 24 hrs to go told to use WhatsApp. The tv, safe didn’t work for duration items in suite weren’t supplied as stated. The ad is misleading and overstated. They didn’t tell us about steep stairs to access unit. The lack of replies was the worst as they had my money and didn’t seem to care. The plaza is nice and there are many different owners.
Stayed 14 nights in Feb 2025

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort

No Hot Water but great view.

Amazing view and comfortable bed but there was no hot water and when we reported the issue nothing was done to fix it or compensate us for our loss.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, amenities, property conditions & facilities
The person on the front desk said, you’re booking is a fake, and I had to be on the phone with Expedia over the hour, they couldn’t understand how come it’s fake, if everything is good. When we came back to the property, and started to argue, whey found my reservation.
Stayed 4 nights in Jan 2025

10/10 Excellent

Elizabeth

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a little difficult to find initially but once I understood the layout it was fine. The room is clean, neat, well maintained and has incredible views.There is a bodega on site for basic needs. There is restaurant on site overlooking the ocean. There are several restaurants in walking distance. The busses in Cancun are easy to use to go up town for shopping.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeong

Liked: Cleanliness, room comfort
It was in great location. It provides all I need for small kitchen / cooking. It was a little confusing for check in process first becaus there is no reception desk but staff was very helpful. My wife loved this place. View was gorgeous as well as nice pool in the property.
Stayed 5 nights in Dec 2024

10/10 Excellent

Enzo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Location! Location!
Stayed 4 nights in Jul 2024

8/10 Good

Mario

Liked: Cleanliness
Stayed 4 nights in Mar 2024

6/10 Okay

Eziuz

Stayed 1 night in Mar 2024

2/10 Terrible

Jaspreet

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Wosrt experience. Waited at main gate for two hours. Host forgot to send us room number and code. Then a shady lady came to show us the room took $350 cad deposit on top of room charges that we paid and left without the details. Stove wire was broken i text to host to let her know and get fixed. She blamed on me. Still waiting on my deposit to get back.
Stayed 2 nights in Feb 2024

4/10 Poor

Hannah

Travelled with group
Disliked: Cleanliness, amenities
Check in was easy and well communicated but that was the only good thing about this stay. 3 of us stayed in the room, which had been stated in our booking but the room only had towels for 2. Both times when I WhatsApped for 1 more it was said there was no one available at the time to provide me one . When I went down to reception, they told me they couldn’t provide me anything as the room we were in wasn’t part of the larger complex - so only communication was through WhatsApp. There was a long thick hair attached to one of the mugs when we arrived, a swimsuit hygiene liner still stuck to the cupboard, the stovetop didn’t work and it appeared that someone had cooked eggs in the kettle? (Long white stringy things on the inside sides of the kettle). There was also a mystery cupboard above the wardrobe that looked to be full of old used towels. We had booked for 7 nights but only stayed 3 before we decided we just had to go somewhere else
Stayed 7 nights in Jan 2024

8/10 Good

ZINA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The best part is the view. It is rso gut with n the beach. Great for a quick getaway.
Stayed 1 night in Feb 2024

6/10 Okay

Brian

Disliked: Amenities
Property is great. Rooms are very dated and ours was very dirty.
Stayed 3 nights in Feb 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Increíble! Estoy muy satisfecha con el alojamiento, no tuvimos ningún contratiempo, todos fueron muy amables, el cuarto muy limpio y la vista al mar maravillosa! De mi parte muy recomendado.

10/10 Excellent

Marina

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Leslie Gwynne

Liked: Cleanliness, amenities, property conditions & facilities
Amazing balcony view! I had a relaxing 4-night stay ☺️
Stayed 4 nights in Sep 2023

2/10 Terrible

szabolcs

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I did reservation for a hotel and I paid. The system changed the date for some season and I wasn’t able to change the date on the reservation. I contacted to customer services and they said no able to contact to the hotel they no have correct number .I was talking to 3 different customer service representative nobody helped me They said I’m not able to change date for my hotel reservations I lost my money I will never use this company again
Stayed 1 night in Aug 2023

4/10 Poor

FERNANDO, cypress

Stayed 4 nights in Jul 2023

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, tanto el trato de las personas como la ubicación todo esta muy accesible!!
Stayed 5 nights in Jun 2023

6/10 Okay

Gloria

Liked: Cleanliness
Stayed 9 nights in Jun 2023

10/10 Excellent

Ariadna, Dallas

Liked: Cleanliness, amenities, property conditions & facilities
INCREDIBLE views is correct! 😍 Some of the common areas need to be updated (like missing ceiling tiles, so I had my doubts when I first walked around to get to my room) but I’m rating the room - you CANNOT beat the views and the service was GREAT! Very easy check in, fast communication and I absolutely LOVED the unit I was assigned. It has been COMPLETELY remodeled and will be staying here again. Room was very comfortable and well-equipped. Waking up to that view is the best thing and the pool is amazing as well. I give the host 10 stars for the quick responses/communication and checking in to see if I needed anything. Housekeeping was good. I felt at home and I’m looking forward to booking here again soon.

8/10 Good

antonio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The shower área to danger ,to slippery
Stayed 3 nights in May 2023

6/10 Okay

Ajil

Stayed 6 nights in Apr 2023

10/10 Excellent

Abbey

Liked: Cleanliness, amenities
Stayed 4 nights in Apr 2023