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Suites Costa Cancun

3.0 star property

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Photo gallery for Suites Costa Cancun

Basic Room, 1 King Bed | Individually decorated, individually furnished, blackout curtains
Point of interest
Restaurant
Exterior
Point of interest

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Blvd. Kukulcan Km. 8.4, Zona Hotelera, Cancun, QROO, 77500
  • Cancun Convention Center
    ‪8 min walk‬
  • Caracol Beach
    ‪9 min walk‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

Room options

View all photos for Basic Room, 1 King Bed

Basic Room, 1 King Bed | Individually decorated, individually furnished, blackout curtains

Basic Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room | Individually decorated, individually furnished, blackout curtains

Basic Double Room

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €72
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includes taxes & fees
18 May - 19 May
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About this property

Suites Costa Cancun

Hotel with free parking, a quick walk to Plaza Caracol Mall
Along with a restaurant, this hotel has a fitness centre and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Suites Costa Cancun offers 21 air-conditioned accommodations with a hairdryer and free toiletries. Each accommodation is individually furnished and decorated. 49-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Suites Costa Cancun. During your stay, you're just a quick walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Plaza Caracol Mall and 9 minutes on foot from Caracol Beach
  • Cats and dogs welcome for a fee
There's a restaurant on site. WiFi is free in public spaces. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at Suites Costa Cancun. Self parking is free.

Smoking is allowed in designated areas at this 3-star Cancun hotel.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to noon.
Suites Costa Cancun has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 15 to 50 for adults and USD 15 to 50 for children
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift (140 centimetre wide door)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 50 for adults and USD 15 to 50 for children
  • Pet fee: USD 15 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

Suites Costa Blanca Hotel Cancun
Suites Costa Blanca Hotel
Suites Costa Blanca Cancun
Suites Costa Blanca
Suites Costa Blanca
Suites Costa Cancun Hotel
Suites Costa Cancun Cancun
Suites Costa Cancun Hotel Cancun

Suites Costa Cancun Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 134 out of 474 reviews
Rating 8 - Good. 129 out of 474 reviews
Rating 6 - Okay. 85 out of 474 reviews
Rating 4 - Poor. 65 out of 474 reviews
Rating 2 - Terrible. 61 out of 474 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Abe

Disliked: Cleanliness, amenities, property conditions & facilities
The establishment is situated close to transportation and easily accessible on foot to shopping and nightlife destinations. The beddings were clean. However, every surface was visibly dirty. Countertops, curtains, and side drawers were dirty and dusty. The chair inside was filthy and emitted an unpleasant odor. The bathroom was reeking of an unpleasant odor and was severely soiled. Despite my repeated complaints, the bathroom, floor, and surfaces remained uncleaned for days. I observed a cleaner mopping other room floors, suggesting that the cleaner responsible for my floor was ignoring ours. The room lacked a window, resulting in unpleasant odors. The air conditioning system was effective in circulating the air. Although the building is old and dilapidated, the lack of cleanliness significantly exacerbated my discomfort.
Stayed 12 nights in Jan 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Tracey

Liked: Cleanliness, staff & service
Because of the glass wall the room was not dark when sleeping. Blackout curtains would be better then the regular ones that were hung.
Stayed 1 night in Jan 2025

2/10 Terrible

Resbin

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good. Very bad service
Stayed 3 nights in Jan 2025

4/10 Poor

Jesus

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
It was ok
Stayed 4 nights in Jan 2025

8/10 Good

Maegan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
room was nice, close to beach
Stayed 5 nights in Jan 2025

2/10 Terrible

Jorge Adrian Terrones

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was not what we expected
Stayed 4 nights in Dec 2024

4/10 Poor

Damian

Travelled with partner
Disliked: Amenities, property conditions & facilities
Great size bed. Good for one night stays. Shower doesn’t have hot water and toliet has a hard time flushing. Also there is light coming through windows all night. the room is located in the middle of a mall.
Stayed 1 night in Jan 2025

2/10 Terrible

Jose

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No me gusto nada nomas dormi una noche ahi
Stayed 3 nights in Jan 2025

4/10 Poor

Shahab

Disliked: Property conditions & facilities
Pay couple more dollars and go to better place. Take care
Stayed 3 nights in Dec 2024

2/10 Terrible

Noha

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to suite costa Cancun at the hotel they refused to give me more towels or another door key for my husband the The receptionist at the hotel was so rude to us I lost the card for my room they asked me to pay $15 dollars no internet no hot water sometimes the refrigerator was leaking Never again thank you
Stayed 6 nights in Dec 2024

8/10 Good

Hugo

Liked: Cleanliness, staff & service
Convenient location
Stayed 4 nights in Dec 2024

2/10 Terrible

Irene, Calgary

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hard to find, no signage on the outside. Kind of strange layout, looks like it used to be a mall. Bed itself was fine but not enough bedding for two people. The mini fridge had a light on that lit up the room at night, had to cover with a towel so we could sleep. Very limited amenities in the room , the theme “Twiggy” was kind of odd, I guess it was supposed to be a boutique hotel kind of vibe but felt kind of cheap because the posters were wrecked and dirty.
Stayed 1 night in Dec 2024

8/10 Good

Rohit

Stayed 3 nights in Dec 2024

10/10 Excellent

Donald

Stayed 10 nights in Dec 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and organized..
Stayed 3 nights in Dec 2024

2/10 Terrible

José

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Yadvinder

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Stay was good, staff was helpful. Everything we needed was closeby.
Stayed 2 nights in Dec 2024

6/10 Okay

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We normally stay here the night we fly in just to give us a minute to relax before we check into our Resort. The resort needs a lot of updating but for our needs it is perfectly fine it is safe we have been staying here one evening normally arriving around 8:00 p.m. and greeted pleasantly and promptly. Our first room had an odd odor but we were quickly relocated and everything went smoothly after that. It has no resort style feel but it is easy for one night. It is also directly located across from the Dreams Resort which is where we head to first thing in the morning. There is local shopping right outside where you can grab a drink and some snacks before heading to bed. The beds are comfortable enough considering we're always exhausted from our flight.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramon, Everett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

8/10 Good

Hery

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good price so you have to accept certain things...
Stayed 6 nights in Nov 2024

10/10 Excellent

sarah joy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean. Location in the hotel zone is the highlight of this place. It is a reasonable choice if you are looking to save money. Front desk staff was very friendly. Room was huge.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Candice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

jorge

Business traveller
Liked: Cleanliness, staff & service
No internet service
Stayed 7 nights in Sep 2024