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The Royal Sands Resort & Spa All Inclusive

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Sands Resort & Spa All Inclusive

Exterior
4 outdoor pools, pool umbrellas, pool loungers
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Free daily self-service breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Pool
  • Breakfast included
  • Gym
  • Room service

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Luxury Avenue Shopping Mall
    4 min walk
  • Kukulcan Plaza Shopping Mall
    5 min walk
  • Ballenas Beach
    8 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Single Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Single Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Aerial view

Wyndham Alltra Cancun All Inclusive Resort

Pool
All-inclusive
Spa
Kids pool
4.4 out of 5, Excellent, (5730)
The price is €304
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Wyndham Alltra Cancun All Inclusive Resort

About this property

The Royal Sands Resort & Spa All Inclusive

Stylish property on the shore with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Royal Sands Resort & Spa All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants.
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
The Royal Sands Resort & Spa All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Luxury Avenue Shopping Mall. Enjoy features like free breakfast, free WiFi in public areas and a free area shuttle.
  • Free self-service breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free extended parking
  • Enjoy international cuisine with a poolside location at La Veranda, one of the property's 4 restaurants
  • Take a swim in the 4 outdoor pools
  • Indulge with massages, body treatments or facials at the spa
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a gym and complimentary bicycles
  • Guests really like the accommodation for the cleanliness, overall comfort and spaciousness
  • Just a 2-minute drive from La Isla Shopping Mall and a few minutes from Iberostar Cancun Golf Course
  • Free local-area shuttle service
Some rates at The Royal Sands Resort & Spa All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At The Royal Sands Resort & Spa All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. WiFi is free in public spaces. This beach property also offers a complimentary children's club, a children's pool and outdoor tennis courts.

Smoking is allowed in designated areas at this 4-star Cancun property.

Guests are served a free self-service breakfast daily from 7:00 AM to 11:00 AM.
La Veranda – This poolside family restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hacienda Sisal – This restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required. Open daily.
Char Hut – This poolside café specialises in American cuisine and only serves light fare. Open daily.
Sidelines Sports Bar – On-site sports bar. Happy hour is offered. Open daily.
Sand Dollar – This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks and select beverages included
Basic alcoholic drinks included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Snorkelling

Land activities

Cycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to off-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Char Hut
  • Hacienda Sisal
  • La Veranda
  • Sand Dollar
  • Sidelines Sports Bar

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Lift

More

  • 15 buildings
  • 9 floors
  • Built in 2000
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Royal Sands Resort & Spa All Inclusive

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 500 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1496 out of 2518 reviews" "
Rating 8 - Good. 558 out of 2518 reviews" "
Rating 6 - Okay. 270 out of 2518 reviews" "
Rating 4 - Poor. 102 out of 2518 reviews" "
Rating 2 - Terrible. 92 out of 2518 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Rodney

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It's a beautiful looking resort with beautiful rooms. Very clean and staff are friendly and polite all around. Pools were clean and have swim up bars. Beach was nice but had seaweed issue one day of our stay. My major issue is when we arrived. After a long flight, waiting in customs, waiting for our ride, this lady named Mar escorted us to our room. She was trying to upsell us on excursions and such. We told her we are tired and hungry and don't want to discuss this rn, but she didn't care - was legit there for AT LEAST 20 min. We didn't get our bags delivered to our room until she called for it...it felt like a time scam. It was an uncomfortable and frustrating experience. After she left we went to get eat. Overall, it was not good. My kids love hot dogs but these did not taste good, nor did the nuggets as they were clearly unseasoned. There is a lack of options, maybe 5 entree and 5 appetizer items per menu. Most of the options were bland and lacked Mexican authenticity we were looking for. Drinks were a bit watered down and lacking creativity. Breakfast at La Veranda was pretty good as there was a wide variety of things to choose from, buffet style. The only restaurant that was good was the Hacienda but it's only for dinner and you need to have a reservation. Lastly, after every meal, they ask for you room card. While this is an all-inclusive resort, they give you a receipt with $0 and a line for tip on. It felt expected by everyone, from bartenders to waiters.
Stayed 4 nights in Aug 2024

10/10 Excellent

anni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was so clean the food was so yummy. The service was excellent and the pool was so Clean, I love this place when I go Back to Cancun I will go there again ❤️
Stayed 4 nights in Aug 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and everything but they need more selections of the restaurants in that same location.
Stayed 4 nights in Aug 2024

10/10 Excellent

Marlyn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is conveniently located and it is perfect for a family vacation, as it has entertainment for children and lists of activities, as well as a water park.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gloria

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They shoul have more fun activities for long hours and pool cup it should be more nice like the resort , after this is a 10/10 Fabulous 👌
Stayed 5 nights in Aug 2024

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There should be more nightlife something to do like a small nightclub or dancing or anything
Stayed 6 nights in Aug 2024

10/10 Excellent

Viennh Daniel

amazing service and great beach front
Stayed 5 nights in Aug 2024

10/10 Excellent

Tyree, Irvington

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place and will be back soon.
Stayed 7 nights in Aug 2024

8/10 Good

James

Stayed 5 nights in Aug 2024

10/10 Excellent

Shakti

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, property conditions & facilities
The property is great! The food is mediocre. We had an awful experience one night at dinner. It seemed they were very understaffed. Tiles are very slippery. Aside from that, it was a perfect stay!
Stayed 7 nights in Aug 2024

10/10 Excellent

Christian

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and beautiful paradise!!
Stayed 6 nights in Aug 2024

6/10 Okay

GAELLE

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Aug 2024

4/10 Poor

Diego

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
I did not like the way I was treated with the pool staff they were not friendly towards me and my family. Timeshare is a scam! Waste of time and they lie about how it’s “ONLY 90 MINUTES”
Stayed 7 nights in Aug 2024

10/10 Excellent

Tesfanesh

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything I am so happy to be there really recommend place for anyone
Stayed 5 nights in Aug 2024

4/10 Poor

Rodrigo Florentino

Travelled with family
Liked: Cleanliness, property conditions & facilities
Wont go again
Stayed 5 nights in Aug 2024

2/10 Terrible

Tannya

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The beach was beautiful I have stayed at other royal properties royal cancun, royal uno, royal haciendas and by far most this royal sands stay was terrible experience for my vacations. Upon arrival I had the proper documents and decal for the handicap area parking and the front door security personnel came out to say I could not park there because he did not see I was using a wheelchair, chaotic I just had surgery on my kneee hard for me to go up down stairs, we had to move the vehicle. Food service to the room was bad 2 hour wait if you are lucky and someone actually picks up. Food showed up cold, no utensils only knife’s in the room cabinet. A burger we ordered on one occasion undercooked blood was all over the bun and plate
Stayed 1 night in Aug 2024

2/10 Terrible

xxx Harpreet

Stayed 4 nights in Apr 2024

6/10 Okay

Paula

Travelled with family and small children
The kids had the most fun in the play room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hanna Bazezew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service. The employe are very happy their job that they have a great customer. Our familes are very happy. Thank you!
Stayed 5 nights in Aug 2024

8/10 Good

Randall

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our trip very much. I’d like better food options and most of your food is served luke warm. There has to be a better way to keep/serve HOT (temperature) food. Music all the time and more activities at night. Maybe a place for dancing.
Stayed 7 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Kid friendly and staff was great!
Stayed 6 nights in Aug 2024

10/10 Excellent

Gleica

Travelled with group
Property is super clean, staff is really nice! Poor food and entertainment choices. It’s absolutely quiet even during the day. A lot of elderly people. I wish the hotel made it clear it’s a time share property. Not my hotel style, will not stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Abdur

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, I had a nice time. The hotel is a bit older style and not as modern, but it is very clean and kept in great condition. The staff everywhere is very friendly and accommodating. The suite room I had was very nice and spacious, I loved the big balcony and the view. The pools are also amazing, very big and spacious, heated water. There's a nice small water park too. The only thing is I wish they had more dining options/restaurants. There was only 1 buffet for lunch, and not really any other "full menu'd" restaurants. The food was decent but could be better. Quality was OK but I wish the selection was better. But overall I still had a fun time here.
Stayed 4 nights in Aug 2024

4/10 Poor

S'Marie

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
it was a nice resort but the food was terrible sometimes the pasta was literally undercooked. the drinks tasted like water or like your drinking sparkling water when it’s suppose to be a mojito. and the taxi prices were insane. the line to check in was ridiculous we waited two hours without any beverage in the heat. the good things were that the staff was nice and helpful, the resort was clean and well put together, my kids loved the pools and the water park they had just built in but beside that everything else sucked.
Stayed 8 nights in Aug 2024