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La Estória, Goa – IHCL SeleQtions

5.0 star property

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Photo gallery for La Estória, Goa – IHCL SeleQtions

Lobby
Exterior
Pillow-top beds, minibar, in-room safe, individually decorated
Exterior
Pillow-top beds, minibar, in-room safe, individually decorated

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Girasol, Candolim, Goa, 403515
  • Candolim Beach
    ‪10 min walk‬
  • Fort Aguada
    ‪4 min drive‬
  • Sinquerim Beach
    ‪7 min drive‬
  • Goa (GOI-Dabolim)
    ‪59 min drive‬

Room options

View all photos for Deluxe Room, Balcony, Garden View (Twin)

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Room, Balcony, Garden View (Twin)

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Balcony, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Pool View

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Room, 2 Single Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Pillow-top beds, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Balcony, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony, Garden View

Pillow-top beds, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Balcony, Garden View

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Balcony, Pool View

Pillow-top beds, minibar, in-room safe, individually decorated

Premium Room, 2 Single Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Balcony, Pool View

Pillow-top beds, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Balcony, Pool View

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony

Superior Room, 1 King Bed, Balcony | Pillow-top beds, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Balcony, Pool View (SeleQtion )

Suite, Balcony, Pool View (SeleQtion ) | Pillow-top beds, minibar, in-room safe, individually decorated

Suite, Balcony, Pool View (SeleQtion )

  • Sleeps 4
  • 1 King Bed

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About this property

La Estória, Goa – IHCL SeleQtions

Luxury hotel connected to a shopping centre in Candolim with free valet parking
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Change of towels is available on request
La Estória, Goa – IHCL SeleQtions offers 122 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature pillowtop mattresses. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, hairdryers and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at La Estória, Goa – IHCL SeleQtions. During your stay, you'll be connected to a shopping centre and just a quick walk from Candolim Beach. You'll find features such as free WiFi in public areas and free valet parking, plus an outdoor pool.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy international cuisine and pool views while dining at Trattoria
  • Buffet breakfast served weekends for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Just a 2-minute drive from Candolim Beach and 12 minutes from Deltin Royale Casino
  • Airport shuttle service available for a fee
La Estória, Goa – IHCL SeleQtions offers its guests an outdoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A library, a terrace, and an arcade/games room are also featured at the luxury La Estória, Goa – IHCL SeleQtions. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Candolim hotel.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:30 AM and 10:30 AM.
Trattoria – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:30 AM to 10:30 AM for a fee: IDR 1,500 for adults and IDR 750 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Trattoria

Things to do

  • Arcade/game room
  • Gym
  • Library
  • Outdoor pool
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in after noon
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card with address issued by the Government of India (passport, drivers license, Aadhaar card, or voter ID card); travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at La Estória, Goa – IHCL SeleQtions

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 3245 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 1500 for adults and from IDR 750 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in after noon
  • Rollaway bed fee: IDR 3245 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Outside food and beverages are not permitted on the premises.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Goa Candolim
Country Inn Carlson Goa Candolim
Country Inn & Suites By Carlson, Goa Candolim
Country Inn Radisson Goa Candolim
Country Inn Radisson Goa
Country Radisson Goa Candolim
Country Radisson Goa
Country Inn Suites by Carlson Goa Candolim
Estoria, Goa – Ihcl Seleqtions
La Estória, Goa – IHCL SeleQtions Hotel
La Estória, Goa – IHCL SeleQtions Candolim
Country Inn Suites by Radisson Goa Candolim
La Estória, Goa – IHCL SeleQtions Hotel Candolim

La Estória, Goa – IHCL SeleQtions Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 66 out of 161 reviews
Rating 8 - Good. 48 out of 161 reviews
Rating 6 - Okay. 31 out of 161 reviews
Rating 4 - Poor. 3 out of 161 reviews
Rating 2 - Terrible. 13 out of 161 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant start considering the price
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An absolute sham
An absolute disaster. The hotel does not even fit into a 1 star category. It was a total waste of my money and will never again trust Hotel.com on the hotel reviews and images shown. The hotel was the height of uncleanliness. The sadest part of all was that it was i who recommended my brother and family to book this hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ajay

Stayed 3 nights in Apr 2024

10/10 Excellent

Suruchi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent for price
Stayed 3 nights in Apr 2024

2/10 Terrible

Kirsty

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy rooms, holes in bed covers, huge body dent in mattress making it the most uncomfy bed I’ve EVER slept in, stains on bedding, grubby bathroom, mouldy pillows, dirty breakfast tables and mats, inattentive staff, location undergoing construction and middle of nowhere, unsafe to walk back after dark. NOT 5* - more like 2*
Stayed 2 nights in Mar 2024

6/10 Okay

Navjot Singh

Travelled with partner
Rooms need to be upgraded with new appliances and new mattresses.
Stayed 4 nights in Mar 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great location
Great service ,friendly staff and clean comfortable room, just noisy guests in adjoining rooms and some kind of alarm going off in the early morning hours was rather disturbing
Pool garden
Lobby
Lobby
Stayed 3 nights in Mar 2024

6/10 Okay

Parvinder

Stayed 4 nights in Feb 2024

6/10 Okay

Sidhartha

Travelled with family
Liked: Property conditions & facilities
Staff need training. They are enthusiastic but have not been trained on hospitality and hospitality service.
Stayed 3 nights in Feb 2024

6/10 Okay

Carla

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Outdated and bathroom was not very clean. property needs to be remodeled for sure.
Stayed 4 nights in Feb 2024

8/10 Good

Jagdish

Liked: Property conditions & facilities
Good
Stayed 2 nights in Feb 2024

2/10 Terrible

Ashish

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Please don’t stay. Worst place ever. Not even worth 20 quid a night.
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the resort are very nice. I would definitely go back. Very helpfull.
Stayed 1 night in Jan 2024

6/10 Okay

Subashni

Average
Stayed 5 nights in Jan 2024

8/10 Good

Mihir

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - great location for beach & shopping
Stayed 5 nights in Jan 2024

2/10 Terrible

vishal

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

6/10 Okay

Ashish

Travelled with family
Disliked: Amenities, property conditions & facilities
From day 1 checkin experience was not good. My mom and sister waited for a room as they arrived early. After getting a room they tried to play smart and gave us a room which was not what we booked so we had argued regarding same. After that they gave us the right room which was deluxe room. Moreover after getting in the room, bed sheets were not properly cleaned as there were stain marks which was not appealing to eye. Buffet for breakfast was not at all as per hotel standards, i could see mosquito around some food specifically towards muffins and curries which were kept in earthenware. Menu was not at all as per standard of the hotel. Half of the things in buffet were either cold or were not heated properly. Housekeepers were not aware of the timings of spa when asked. Instead of telling me or acknowledging the question asked this person just passed by while talking on the phone and not answering as i could see he was not aware of their own facilities timing. This was not what i was expecting out of a hotel which is reputed all over the world. But i will not recommend this hotel to anyone i know.
Stayed 4 nights in Dec 2023

10/10 Excellent

Charat

Stayed 4 nights in Dec 2023

8/10 Good

Sukhdev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was average stay not very clean and mini bar was not working had to request several time and they only replaced it next day
Stayed 2 nights in Sep 2023

8/10 Good

DAPHNE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2023

6/10 Okay

Rene

Travelled with partner
Liked: Staff & service
Rooms are at best 2.5 stars, pool is nice but in need of repair. Lots of loose and missing tiles and a return water outlet was missing a safety cover. I leaned on the pool side with my back and got sucked in which left a round bruised mark on my back. Someone with long hair can get seriously injured by the hair get sucked in. Please fix this asap. Lobby was nice and the best part of the hotel. Tv in room was different to use and had only 1 English program working. Overall everything looked dated and in need of some maintenance. Wouldn’t stay there again.
Stayed 3 nights in Nov 2023

6/10 Okay

Farnaz

Travelled with group
Liked: Staff & service
Stuff were very friendly and helpful. We travelled off-season and there weren't many tourists in North Goa. At the same time, the hotel was hosting different events and conferences. As two females travellers, we were uncomfortable around the pool. Lastly, the hotel needs maintenance and deep cleaning.
Stayed 4 nights in Oct 2023

2/10 Terrible

Chandana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 5-star rated experience
My recent experience at this hotel has left me quite dissatisfied. Upon checking in to the room, the entire floor was soaked due to an AC technical glitch. The bed itself felt chilly and damp, far from the comfortable setting I had hoped for. The staff informed me that the AC issue was prevalent throughout the property in Goa and urged me to "manage" in the room despite the inconvenience. To make matters worse, I noticed the presence of fungal and mold growth on the curtains and cushions. The cushions were visibly unclean and hadn't been properly washed. Although my family and I made do until the following day, things took a turn for the worse when my mother woke up, only to slip and sustain bruises on her leg. My sister and I also faced several instances of slipping due to the persistently moist floor. As a result, our planned activities were severely hampered, and we ended up spending an inordinate amount of time managing these issues within the confines of our room. The hotel staff about our concerns, they initially dismissed them. Eventually, they relented and asked us to wait several hours for a different room. When we were finally moved, the new room turned out to be smaller than the one I had booked and paid for. Adding to our woes, the door lock in the new room was malfunctioning. Maintenance personnel attempted to repair it while we were inside, which left us deprived of privacy. It's disheartening to think that this hotel holds a purported 5-star rating.
Stayed 4 nights in Aug 2023

2/10 Terrible

Shimul

Disliked: Cleanliness, property conditions & facilities
Not at all what it shows in its pictures
Stayed 3 nights in Jul 2023