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Southern Sun Newlands

4.0 star property

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Photo gallery for Southern Sun Newlands

Property entrance
Suite | Premium bedding, in-room safe, desk, laptop workspace
Bar (on property)
Lobby
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
7 Main Road, Newlands, Cape Town, Western Cape, 7700
  • Newlands Cricket Ground
    ‪5 min walk‬
  • University of Cape Town
    ‪4 min drive‬
  • Kirstenbosch National Botanical Gardens
    ‪10 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room with Two Double Beds

Double Room with Two Double Beds | Premium bedding, in-room safe, desk, laptop workspace

Double Room with Two Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Southern Sun Newlands

Suburban hotel with 2 restaurants and 24-hour front desk
2 restaurants, a bar/lounge and a business centre are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Southern Sun Newlands offers 162 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include a separate bath and shower, designer toiletries and hairdryers.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Southern Sun Newlands, you're just a quick walk from Newlands Cricket Ground. Free WiFi in public areas, free self-parking and 2 restaurants are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local and international cuisine while dining at Newlands Cafe
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 10 minutes by car from Long Street and 10 minutes from Cape Town International Convention Centre
  • Airport shuttle service available for a fee
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6728 square feet (625 square metres) and includes conference space. The business-friendly Southern Sun Newlands also features multilingual staff, concierge services, and laundry facilities. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cape Town hotel.

Newlands Cafe – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Bihari – This restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bihari
  • Newlands Cafe

Things to do

  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Baby bath
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 6,728 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Lift
  • Low-height counter and sink
  • Portable shower seat
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 28-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Southern Sun Newlands

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 450 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Southern Sun Newlands offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 4950199705

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Newlands Southern Sun
Newlands Sun
Southern Sun Newlands
Southern Sun Newlands Hotel
Sun Newlands
Sun Newlands Hotel
Southern Sun Newlands Hotel Cape Town
Southern Sun Newlands Cape Town
Southern Sun Newlands Hotel
Southern Sun Newlands Cape Town
Southern Sun Newlands Hotel Cape Town

Southern Sun Newlands Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 83 reviews
Rating 8 - Good. 25 out of 83 reviews
Rating 6 - Okay. 6 out of 83 reviews
Rating 4 - Poor. 0 out of 83 reviews
Rating 2 - Terrible. 5 out of 83 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Francois

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newlands stay
Fine for a short trip; somewhat overpriced for the standard relative to other options.
Stayed 3 nights in Nov 2024

8/10 Good

Zahir

Stayed 1 night in Nov 2024

2/10 Terrible

Jacqueline

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had 6 guys in total staying at your Hotel and they have all complained! I am shocked to see your rating is so high when we had 6 unhappy guests.
Stayed 2 nights in Nov 2024

2/10 Terrible

Jacqueline

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked in a bunch of employees into the Hotel for a client event close by and the feedback has been terrible!
Stayed 2 nights in Nov 2024

2/10 Terrible

Jacqueline

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was told by my CEO that this Hotel is terrible and he will never stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Emmanuel Atta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience during our time
Stayed 6 nights in Nov 2024

6/10 Okay

y b

Business traveller
Liked: Cleanliness
Hotel.and rooms and bathrooms need renovation. No showet in room. And no tap mixers in baths
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southern Sun never fails to deliver.
The Southern Sun chain is an African institution that has been operating for years. I always use it whenever I can as it never fails to deliver on its service and it always feels like coming home. The Newlands team are always very friendly and the food is amazing. The breakfast buffet will also set you up for the day with its vast choices. Rooms are spotless.
Stayed 4 nights in Sep 2024

6/10 Okay

Kristin, Leyland

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I absolutely loved staying here. The staff is so kind, the room was warm and cozy in the cold rainy weather, and the breakfast is amazing!!!! Really, stay here for the breakfast. They have everything and lots of it. Excellent coffee! We loved it. Our room had a lovely view of Table Mountain.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Bhavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2024

10/10 Excellent

Shani

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Nikki

Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay would definitely stay again
Stayed 1 night in Mar 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

J

Stayed 1 night in Jan 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice and helpful. Driver was also very polite and punctual.
Stayed 1 night in Jan 2024

8/10 Good

Amanuel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at this hotel was generally enjoyable, with just a minor hiccup that impacted our experience. The only issue we encountered was with the fridge in our room. Hoping to keep some food and drinks fresh, we utilized the fridge, only to discover that it wasn't working as expected. We were informed that it's a cooler, not a fridge, but unfortunately, the cooling function wasn't operational at all. As a result, we had to discard the perishable items we had purchased. Despite this inconvenience, we want to highlight that our overall satisfaction with the hotel remains high. The level of service provided by the staff was commendable, and they were responsive to our needs throughout our stay
Stayed 4 nights in Dec 2023

8/10 Good

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff at counter etc. Very helpfull. However dinner service/duration etc needs improvement. Was not happy with service. Breakfast service again was excellent.
Stayed 1 night in Dec 2023

6/10 Okay

Karien

Stayed 2 nights in Nov 2023

10/10 Excellent

Mandy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel, great location and great staff
The hotel was very clean and exceeded our expectations. We had a last minute late night booking and the staff especially Helena was waiting for us to check in. She was very helpful and made a long night enjoyable. The breakfast in the morning was excellent and the location was amazing.
Stayed 1 night in Apr 2023