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Copthorne Hotel Cardiff-Caerdydd

4.0 star property

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Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Cleanliness standards
In-room safe, laptop workspace, iron/ironing board
Lobby
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • St. Fagans National Museum of History
    ‪5 min drive‬
  • Principality Stadium
    ‪8 min drive‬
  • Cardiff Bay
    ‪9 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪19 min drive‬

Room options

View all photos for Junior Suite, Lakeside

In-room safe, laptop workspace, iron/ironing board

Junior Suite, Lakeside

  • Lake view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Double Room

In-room safe, laptop workspace, iron/ironing board

Standard Double Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, laptop workspace, iron/ironing board

Standard Twin Room

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

In-room safe, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Superior Twin Room, Lakeside

  • 23 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Superior Double Room, Lakeside

Exterior

Superior Double Room, Lakeside

  • 23.1 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Standard Double Room, Lakeside

  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Standard Twin Room, Lakeside

  • Lake view
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

3 Luxury En-suite Bedrooms

  • Parking included
  • Free WiFi
  • Microwave
4.4 out of 5, Excellent, (78)
The price is €74
for 1 room
includes taxes & fees
1 Apr - 2 Apr
3 Luxury En-suite Bedrooms

About this property

Copthorne Hotel Cardiff-Caerdydd

Eco-certified hotel with rooftop terrace and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre.
Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with a safe and coffee/tea makers. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Copthorne Hotel Cardiff-Caerdydd, you'll be close to Principality Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Raglans Restaurant, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • 8 minutes by car from Principality Stadium and 8 minutes from Cardiff Castle
  • Dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Copthorne Hotel Cardiff-Caerdydd. Self parking is free.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Raglans Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Bar and Lounge – This bar specialises in international cuisine and only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Hungarian, Polish, Romanian, Turkish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • Free cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 4:00 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 7 2023 to January 1 2024 (dates subject to change):
  • One of the bars/lounges
  • One of the dining venues
  • Breakfast
  • Business centre
  • Daily housekeeping
  • Laundry facilities
  • Meeting facilities
The property is closed between 8 August and 31 December.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 12.95 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 390 out of 1000 reviews
Rating 8 - Good. 409 out of 1000 reviews
Rating 6 - Okay. 124 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing. Very clean, modernized and has a old world charm. The staff we met were outstanding.
Stayed 1 night in Sep 2023

10/10 Excellent

Mick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top hotel as a central location and decent breakfast
Stayed 1 night in Jun 2022

2/10 Terrible

Keith

Stayed 1 night in Jun 2022

6/10 Okay

Matthew

Stayed 1 night in May 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

6/10 Okay

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities
I would have given higher rating for property condition but my room had an awful smell from the bathroom - smelt like something burning or stale smoke, my cloths even smelt after I left the property ( or could have been the smell stayed with me) the day prior to this I was in a different room and everything was perfect, so not an overall bad image of the hotel. I would definitely stay again
Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Stayed 1 night in Jan 2022

10/10 Excellent

Gordon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but a little way into the town, property could undergo a facelift as a little dated now compared to others, but still a good nice hotel in a safe location
Stayed 1 night in Jan 2022

6/10 Okay

Marc

Stayed 1 night in Jan 2022

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had some very noisy youngsters running up and down the corridor and slamming doors, which was a bit of a nuisance.
Stayed 2 nights in Jan 2022

10/10 Excellent

Martin

Stayed 1 night in Dec 2021

10/10 Excellent

Donna

Stayed 1 night in Jan 2022

2/10 Terrible

Thivagar

Stayed 2 nights in Jan 2022

10/10 Excellent

Robert

Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Stayed 1 night in Jan 2022

10/10 Excellent

Robert

Stayed 2 nights in Jan 2022

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Stay was ok
Room needed updating 2 big cracks in sink lampshade breaking up beds not fixed so move about... window catch broken but the stay was ok
Stayed 3 nights in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

8/10 Good

OLIVIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Organised covid protocol
Stayed 1 night in Dec 2021

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Mr William

Stayed 5 nights in Dec 2021

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for just one night. The hotel was spotlessly clean and everything worked as it should. It's showing its age in a few places but nothing serious. TV setup was excellent - having Chromecast meant we could watch iplayer and YouTube (etc) on the large 50" screen. Breakfast was very good. As the hotel was quiet, the hot food was cooked to order rather than sitting around getting cold. Staff were friendly and helpful. Location is functional, being on a major interchange next to a retail park.
Stayed 1 night in Dec 2021

10/10 Excellent

Dylan

Stayed 1 night in Dec 2021

10/10 Excellent

Expedia

Stayed 1 night in Dec 2021

10/10 Excellent

Peveril

Stayed 1 night in Dec 2021