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Mercure Newport Hotel

4.0 star property

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Photo gallery for Mercure Newport Hotel

Egyptian cotton sheets, premium bedding, Select Comfort beds
Exterior
Exterior
Exterior
Junior Suite, 1 Double Bed with Sofa bed | Egyptian cotton sheets, premium bedding, Select Comfort beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Riverfront
    ‪5 min drive‬
  • Newport Transporter Bridge
    ‪6 min drive‬
  • Celtic Manor Resort Golf Club
    ‪8 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪59 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

  • 16.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, City View

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

  • 16.5 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege) | Egyptian cotton sheets, premium bedding, Select Comfort beds

Superior Room, 1 Double Bed (Privilege)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property – evening/night

Holiday Inn Express Newport by IHG

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1004)
The price is €100
for 1 room
includes taxes & fees
11 May - 12 May
Holiday Inn Express Newport by IHG

About this property

Mercure Newport Hotel

Hotel with a 24-hour fitness centre, near Newport Transporter Bridge
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Mercure Newport Hotel offers 135 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Mercure Newport Hotel's great location. During your stay, you're just a quick walk from Friars Walk Newport. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a front desk safe, 4 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Riverfront and 6 minutes from Newport Transporter Bridge
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2099 square feet (195 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the business-friendly Mercure Newport Hotel. A complete renovation of Mercure Newport Hotel was completed in February 2022.

This 4-star Newport hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:00 AM.
NP20 Bar & Kitchen – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Lithuanian, Slovenian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 454 out of 668 reviews
Rating 8 - Good. 134 out of 668 reviews
Rating 6 - Okay. 44 out of 668 reviews
Rating 4 - Poor. 20 out of 668 reviews
Rating 2 - Terrible. 16 out of 668 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Second stay here for my daughter and partner and they can’t recommend it enough
Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Lovely hotel Staff were most accommodating both at the front desk and in the restaurant. Nothing was too much trouble. Very good food Housekeeping could have been a little more thorough
Stayed 2 nights in Jan 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Lovely hotel near to town centre. Parking over the road which is very reasonable. Breakfast was excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Miss

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Sami

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really liked that hotel .one of the best in town I believe and term of service it’s amazing
Stayed 4 nights in Jan 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Claire

Liked: Cleanliness, property conditions & facilities

Great city centre hotel, but need more attention..

Lovely hotel, but a few hicups. Not normal tea on the tea tray, had to go down to reception for some. Room temperature we fould not controll . Breakfast was definitely not the best ive had at a mercury hotel. Very littel choice. No hash browns, bacon just left out under lights to long so it was hard.
Stayed 1 night in Jan 2025

2/10 Terrible

Gavin

Liked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Alan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort

Room upgrade

I have been to the hotel quite a few times so thought I’d treat my partner to the prestige room. It was nearly twice the price to book and essentially was the same as the standard room, bar a few sundries. The room itself was comfortable, but the hike in price did not equate what it had to offer in my opinion. Plus the kettle did not switch off which lead to it boiling over and soaking my work clothes.
Stayed 1 night in Jan 2025

10/10 Excellent

Bevis

Stayed 2 nights in Jan 2025

10/10 Excellent

Bevis

Stayed 1 night in Jan 2025

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! Clean roons
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

owen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here 9 times. Wouldn't stay anywhere else in Newport.
Stayed 12 nights in Dec 2024

10/10 Excellent

kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice, clean, view from room was nice. Restaurant was excellent! Ver comfy room
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Catherine

Stayed 2 nights in Dec 2024

8/10 Good

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel, warm and clean. Breakfast was nice. Love the historic reference to the transporter bridge.
Stayed 1 night in Dec 2024

8/10 Good

stefano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kolade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I had a positive and wonderful experience
Stayed 6 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024