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County Hotel

3.0 star property

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Photo gallery for County Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Breakfast, lunch and dinner served
Daily English breakfast (GBP 10.00 per person)

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Cathedral
    ‪8 min walk‬
  • Carlisle Castle
    ‪13 min walk‬
  • The Sands Centre
    ‪14 min walk‬
  • Carlisle (CAX)
    ‪20 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

  • 0.2 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.6 out of 5, Good, (1001)
The price is €94
for 1 room
includes taxes & fees
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About this property

County Hotel

Victorian hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
County Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Carlisle Guildhall and Green Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified County Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.
Gallerie – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.00 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 229 out of 1000 reviews
Rating 8 - Good. 335 out of 1000 reviews
Rating 6 - Okay. 226 out of 1000 reviews
Rating 4 - Poor. 115 out of 1000 reviews
Rating 2 - Terrible. 95 out of 1000 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty..... dated..... furniture in the room old & broken.... booked 2 nights but only stayed 1
Stayed 2 nights in Jan 2025

10/10 Excellent

Norman frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central position was perfect for exploring the city with car parking available at the rear of the building
Stayed 1 night in Jan 2025

8/10 Good

Ivan

Business traveller
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

kim

Stayed 1 night in Jan 2025

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tony

Business traveller
Unfortunately, there was an issue with the shower in my allocated room. The receptionist immediately found me an alternative room and offered a sincere apology.
Stayed 2 nights in Jan 2025

8/10 Good

H

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Inexpensive but showing its age

A rather worn old style hotel, that was good only because of the low price paid (£28 for a single room on a Thursday night). On the plus side, it felt “real“, not boring business like. And it had a certain sort of quaint charm.And, as I say, it was inexpensive. On the downside, it had a rather unpleasant smell of fried food in places (from the chippy next-door?) and some of the fixtures and fittings in the room and ensuite bathroom needed attention. But, the bed was comfortable and warm enough, so all in all I was very satisfied, at £28 per night for a single room.
Stayed 1 night in Jan 2025

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Adequate for an overnight stay.
Stayed 1 night in Jan 2025

4/10 Poor

Jeremy

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple, comfortable and quiet. Perfect!
Stayed 1 night in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All the reviews are pretty accurate... But...

I read the reviews and yes... It's in a very busy area so it's noisy at night. Honestly in a busy city I'd be surprised if it wasn't. We had a room on the first floor at the front of the hotel facing the club that everyone moans about being noisy (!) and yes, it's noisy. No shock there. The road is busy. Again, no surprise. The hotel is old and yes could do with some modernisation in places but in actual fact has everything you need and is excellent value for a city centre stay. My one and only complaint, as mentioned in other reviews is the smell from the nail bars downstairs. The room absolutely stinks of what I assume is acetone. Our clothes smell of it and it's actually surprising that they can run this kind of business under rooms where people are staying. Creaky floors... Yeah. That too. We were a bit conscious of it until we realised the nail bar under us was closed so hey ho... Didn't matter to us. Even the cackling from what I can only assume we're drunken cats in the room next door was funny rather than annoying. Would we stay again. Yep. Certainly. It's a lovely city, friendly staff, the hotel is incredibly convenient and other than the smell in the room which I guess the hotel can't really help... All good. Oh breakfast was fine too. Again all the staff were friendly and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Olufemi

Stayed 1 night in Jan 2025

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Crown hotel

We got what we paid for, the room was very dated, the bathroom was very 1980s, shower had the old curtain with the 2 taps combo, very neglected!! Badly needs updated, good location although we probably wouldn't go back
Stayed 1 night in Jan 2025

6/10 Okay

janet

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were all lovely and helpful, the hotel was central so parked the car n the hotel car park and didnt need to use it till I went home. The breakfast was fab and plenty of choice. The only downside was it was very tired inside, in need of a upgrade. I stayed there about 12 years ago and it hasnt changed just got more tired. The room I was in was ok for price but I could j have stayed at many other of the hotels in the area but I would have to have parked my car elsewhere, so if you dont mind an old building in desperate need of work done its ok.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

My stay at the county hotel Carlisle as always was great friendly reception clean warm room stayed here many times with my granddaughter and we have both enjoyed it the central location perfect
Stayed 1 night in Jan 2025

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay at county

My stay at the county hotel Carlisle was very pleasant room was clean tidy warm the only problem was a loose toilet seat otherwise staff on reception was very pleasant and welcoming
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Great staff but everything else awful

Large damp patches in ceiling and down walls, nasty corridor smells, next to a nightclub so very noisy with music and screaming til very late, extremely dated decor with fixed head shower pointing horizontally and not into the bath, only way to use it was by holding the shower head so had to shower one handed, unmarked, poorly lit rough car park where people blocked others in as it wasn’t clear where the entrance/ exit was, causing an hour wait til someone happened to be leaving and moved their car, so customers squabling. Very helpful, friendly staff it’s only saving grace!
Stayed 1 night in Dec 2024

10/10 Excellent

CarolAnn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Miss K A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Miss KA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay in well equipped, quiet, clean little room at back of hotel. Really appreciated help from Bryony in finding me a room even when the hotel was fully booked! Friendly, efficient staff, hotel conveniently located and great value for money. Will definitely come back!
Stayed 5 nights in Dec 2024

8/10 Good

Beverly L

Liked: Cleanliness, staff & service, room comfort

Would stay again!

Nice basic room clean and bright. Staff good, friendly and helpful. Overall a good stay …. Will definitely stay with them again
Stayed 1 night in Dec 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good value but in need of refurbishment

Tired hotel that you can see would have been wonderful 40-50 years back. Great location in city with free car parking at the hotel which is a real bonus. Staff friendly and helpful. Room was a good size and everything worked except the heating (some problem with radiator) so given a convector heater which worked well. Ensuite in need of refurbishment but functional. Breakfast room was modern and buffet breakfast was satisfactory. Very good price. Overall it was fine for a one night stay
Stayed 1 night in Dec 2024