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Crown and Mitre Hotel

3.0 star property

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Photo gallery for Crown and Mitre Hotel

Lobby
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Room service
  • Pet-friendly

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Carlisle Cathedral
    ‪2 min walk‬
  • Carlisle Castle
    ‪8 min walk‬
  • The Sands Centre
    ‪8 min walk‬
  • Carlisle (CAX)
    ‪15 min drive‬

Room options

View all photos for Junior King Suite

Junior King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Junior King Suite

  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for King Suite with Four Poster Bed

King Suite with Four Poster Bed | Desk, iron/ironing board, free WiFi, bed sheets

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Standard King Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room

Club King Room | Desk, iron/ironing board, free WiFi, bed sheets

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, 1 Large Single Bed

Deluxe Single Room, 1 Large Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, 1 Large Single Bed

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive King Suite

Executive King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

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  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.1 out of 5, Very good, (970)
The price is €103
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Cumbria Park Hotel

About this property

Crown and Mitre Hotel

Hotel in Carlisle with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crown and Mitre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Green Market. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Peace and Plenty
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and a car charging station
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Green Market and Carlisle Guildhall
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Crown and Mitre Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Peace and Plenty – This restaurant specialises in local cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 465 out of 1000 reviews
Rating 8 - Good. 349 out of 1000 reviews
Rating 6 - Okay. 109 out of 1000 reviews
Rating 4 - Poor. 50 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay at the Crown & Mitre hotel. Convenient for the shops and Cathedral. Clean and very comfortable bed. Food was good too.
Stayed 1 night in Dec 2024

8/10 Good

simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All great hotel 1st night great 2 nd night was woke up by loud noise near buy but not hotels fault but great reception and service would definitely stay local to shops high street
Stayed 2 nights in Dec 2024

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay with friends
Hotel and staff were all really good. It is an old building didn’t expect it to be ultra modern
Stayed 2 nights in Dec 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Great stay
Lovely room, friendly and helpful staff. Very good food in restaurant and bar. Looking forward to next stay
Stayed 5 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Food was fantastic and the staff friendly, helpful and efficient and great location for all the shops.
Stayed 1 night in Dec 2024

8/10 Good

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back.
One night stay. Hotel is very central, handy for pubs, restaurants and shopping. We were at the rear of the hotel so no view but it was very quiet and the bed was really comfortable so we slept well. Would definitely stay again.
Stayed 1 night in Dec 2024

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities
It's all about the location… Location in the heart of the city is wonderful, adjacent to the shops, a short walk from the nightlife of Botchergate, and also walkable are the railway and bus stations. This is a traditional hotel and this shows in the décor and ambience of the building, parts of which are showing signs of the years of wear and tear by guests. The reception team gave me a warm and friendly welcome and found my way to my allocated room through some nicely decorated corridors and stairways. Frustratingly my attempts to open the bedroom door (with a time-honoured metal key) failed and a return to reception was required, the team did manage to access the room for me after numerous attempts; this though summed up the levels of frustration and disappointments that I experienced with the room. The Executive Single Room was no more than a small box room which you ‘could not swing a cat’ within, though having a larger than normal single bed, this was worn out, had uncomfortable mattress, unsupportive pillows and thin duvet, so did not aid a restful nights sleep. The desk was so small you had little room to move a mouse next to your laptop, the Wi-Fi was very unreliable in terms of connectivity and the television belonged in the Carlisle Museum as an artefact. Breakfast was not offered so was unsure whether it was available at the out-of-season time of year of the stay. Overall a disappointing and frustrating stay which could, and should, have been so much better.
Stayed 1 night in Nov 2024

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel must have been a very grand building in it's hay-day. It has been kept to reflect the art deco style of the interiors. I had an executive single room, which was a bit of a 'push' in the description. After saying that, although the room was quite small, it was amplbig enough to fit in a double (3/4 ?) bed, a desk, a decent set of drawers and a built in double wardrobe. It was, a little lacking in paintings on the walls, which would have made the room a little more welcoming, but it was warm, comfortable and quite pleasant in it's own right. At the price I paid, (£45 on an offer. I believe it should have been £54, full price), it is an excellent base to discover the town, particularly the Cathedral (next door !) and the Castle a short walk away. The staff were pleasant and courtious and nice to chat to. It's somewhere I would stay again.
Stayed 1 night in Dec 2024

8/10 Good

Victor, Sale

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Sarah

Liked: Staff & service, room comfort
2nd time visitor
Warm and welcoming, beautiful old building which could do with some updating particularly in the bedrooms, however it was clean and well stocked with everything we needed (apart from hand wash, we just used the shower gel provided), got a car park no problem and breakfast was beautiful and plentiful
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another stay at C&M and it was a warm comfortable hotel and the pool is great. The room was clean, tidy and comfortable. Breakfast is a good spread with hot items cooked to order. The only downside was the fire alarm going off at 01.30! That sort of time really wakes me up and sleep again fitful. It would have been welcome to have received a proactive apology instead of reactive at check out. It seems to have been caused by a guest smoking in the room? It was told “it won’t happen again”. The Market Square in front of the hotel is having a makeover but does not cause any great inconvenience. Good that investment is being spent in the city. Overall a good stay in a hotel centrally located with character.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric, Poulton-le-Fylde

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception were very helpful when I arrived and the room was very clean and quiet.
Stayed 1 night in Nov 2024

8/10 Good

Irene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swimming pool was good. Friendly helpful staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Graduation Day
This room was amazing, the bed was fantastic (a four poster) so much room. The shower once I sorted the controls out was great. Hair dryer brilliant. Everything was superb. Shame we didn’t stay longer
Stayed 2 nights in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overall stay
Nice comfortable room the only negative is the heavy spring on the doors which meant I was awakened early by other guests being. Inconsiderate & banging their doors
Stayed 1 night in Nov 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Revisiting Carlisle
It was a good stay although the room was a little small and the view was of the back of the hotel and various pipes! Unfortunately there are a lot of roadworks going on direcrly outside the entrance so that is not very convenient. The centre of Carlisle is all being worked on at the moment and for the next several months.
Stayed 2 nights in Nov 2024

6/10 Okay

Susan

Stayed 3 nights in Nov 2024