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Casa Bustamante Hotel Boutique

3.0 star property

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Photo gallery for Casa Bustamante Hotel Boutique

Exterior
Aerial view
Building design
Luxury Double Room | In-room safe, free WiFi, bed sheets, wheelchair access
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Carrera 2 # 42-67 Barrio Cabrero, Cartagena, Bolivar, 130002
  • Walls of Cartagena
    ‪9 min walk‬
  • Clock Tower
    ‪18 min walk‬
  • Cartagena de Indias Convention Center
    ‪3 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪8 min drive‬

Room options

View all photos for Twin Room

In-room safe, free WiFi, bed sheets, wheelchair access

Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Double Room

Luxury Double Room | In-room safe, free WiFi, bed sheets, wheelchair access

Luxury Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, free WiFi, bed sheets, wheelchair access

Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room

In-room safe, free WiFi, bed sheets, wheelchair access

Quadruple Room

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite (With Private Bath )

Junior Suite (With Private Bath ) | In-room safe, free WiFi, bed sheets, wheelchair access

Junior Suite (With Private Bath )

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, free WiFi, bed sheets, wheelchair access

Triple Room

  • 30 sq m
  • Sleeps 3
  • 2 Queen Beds

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About this property

Casa Bustamante Hotel Boutique

Hotel with free breakfast, near Clock Tower
An outdoor pool, a snack bar/deli and concierge services are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a library and tour/ticket assistance.
Casa Bustamante Hotel Boutique offers 6 air-conditioned accommodations with a safe and free toiletries. Televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and fridges can be requested.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Casa Bustamante Hotel Boutique. During your stay, you're just a quick walk from Casa de Rafael Núñez. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 3-minute drive from Clock Tower and a few minutes from Cartagena de Indias Convention Center
  • Shopping centre and local-area shuttle service available for a fee
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a library, and a terrace are also featured at Casa Bustamante Hotel Boutique. Limited free parking is available on a first-come, first-served basis.

This 3-star Cartagena hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium satellite channels

Food and drink

  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 150000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 150000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Bustamante
Casa Bustamante Boutique
Casa Bustamante Boutique Cartagena
Casa Bustamante Hotel Boutique
Casa Bustamante Hotel Boutique Cartagena
Casa Bustamante Cartagena
Casa Bustamante Hotel Boutique Hotel
Casa Bustamante Hotel Boutique Cartagena
Casa Bustamante Hotel Boutique Hotel Cartagena

Casa Bustamante Hotel Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 160 out of 237 reviews
Rating 8 - Good. 56 out of 237 reviews
Rating 6 - Okay. 13 out of 237 reviews
Rating 4 - Poor. 5 out of 237 reviews
Rating 2 - Terrible. 3 out of 237 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness, property conditions & facilities
Nice and close to the old city for walking, the breakfast was pretty below average and only had the option of toast and eggs
Stayed 1 night in Nov 2024

8/10 Good

Nigel

Travelled with family
Liked: Staff & service
This is a small hotel, outside the historic centre of Cartagena but only a short walk to the city wall (though involving a difficult crossing of a very busy road). The staff are friendly and very helpful. Our room was spacious and comfortable. Only a short walk to a decent beach, but there is not much else in the immediate area.
Stayed 4 nights in Nov 2024

8/10 Good

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is more of a bed a breakfast. Staff were Fantastic and felt like a home. It’s about a 15 min walk to downtown but after a day of downtown that was a relief. Cartagena is hotttt tho. Humidity was around 40 Celsius in November so be ready for that. The hotel was perfect for a solo traveller and I felt like I was in someone’s home in the best way. That said the room is just a bed and a bathroom. They did however have items upon request. No fridge but the AC which if you’ve never been to Cartagena is a non negotiable and the staff were the best part. Would def staff here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
The hotel is beautiful house, the breakfast was very good, with daily fresh fruit and juice, the staff was amazing and we loved Cartagena! Very close to the wall city.
Stayed 3 nights in Nov 2024

10/10 Excellent

Leticia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Ana Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and clean room, stayed for a couple of nights and absolutely loved it. It is a gated hotel with 24 hr reception. The staff, Alexa and Jesus Rafael were very kind and helpful. The air conditioning truly works!! The breakfast is your typical homemade colombian breakfast of eggs how you like them with toast, fresh juice, and fresh fruit. It is served a bit late in the morning so we were cutting it close to meet up with our tour at 750 am but we made it work. The area is not too far from the tourist spots but it is in a quieter area where you can get some quality sleep. Overall, I truly enjoyed my stay and I would stay here again!
Stayed 2 nights in Oct 2024

2/10 Terrible

DANIEL

Disliked: Staff & service
Owner was absolutely rude. The area around the hotel is not nice.
Stayed 1 night in Sep 2024

10/10 Excellent

John, Benbrook

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Blanca, Miamk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a quant little hotel. The hotel staff is wonderful. If you’re looking for a layback type of hotel this is it. You literally can walk out your front door to the pool area, if you get one of the new rooms in the back. AC is great in the rooms. No AC elsewhere. Walking distance to town
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really a wonderful experience. Rafael was super helpful giving us recommendations for dining. Very close to the walled city, 5-10 min walk. Also close to the beach. We walked everywhere, no problems. Very good value for the money. The breakfast every day was amazing! All the staff were very kind and friendly.
Stayed 3 nights in Aug 2024

8/10 Good

Janaina, Ellicott city

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I wanted to stay somewhere charming and not a sterile, impersonal chain hotel. The tiled floors are gorgeous and the simple white linens just perfect. It felt effortless.The staff are warm, smiling, accommodating and calm. The pool was being cleaned which was disappointing. There was some building work and freshening up happening but nothing that affected us. Our room was huge. Mattress is very firm. Hotel is in a quieter residential street a few minutes from the wall and La Serrazuela mall. It is gated so staff will let you in and out. So it’s very secure. We did not feel unsafe walking in the area after dark. Breakfast was really good value as it was included. My favorite was the omelette or the pancakes. This is a simple hotel and worth every penny.
Stayed 6 nights in Apr 2024

10/10 Excellent

JESUS, BENENDEN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated in a quiter part of the outskirts to the historic center. This is a former home of a local family adapted to provide six air conditioned comfortable rooms. The pool was partly out of action while we were there..but solved on our last two days so still got to cool of in it and it was still not a huge inconvinience..the shower was perfect to provide relief from the heat at the end of the day. Staff are very helpful and friendly..so you will feel at home. For us it was a perfect stay. Thank you Casa Bustamante.
Stayed 6 nights in Apr 2024

10/10 Excellent

Samuel, Roslindale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Krasimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, well situated
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Casa Bustamante is more like a B&B in terms of its hospitality (and its architecture - very much like a family hacienda). It's on a quiet street despite being only a short walking distance to the walled Cartagena antigua; it offers free breakfast plus a small swimming pool for cooling off. Very comfortable accommodations at a very reasonable cost.

10/10 Excellent

oussama

Stayed 3 nights in Dec 2023

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent environment , clean, quiet , convenient location, very friendly and courteous staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Casa Bustamante was the perfect location to explore the old town of Cartegena. It’s a beautiful colonial house that has furnishings and pictures from the original family. The pool is an oasis from the bustle of Cartegena and the breakfast is delicious. The best part of this hotel is the staff. Miguel is so kind, helpful and attentive it felt like we were at a five star location. Manuel was also wonderful! We couldn’t have been happier at a choice to stay in Cartegena. Thanks Miguel for making our stay so memorable. We definitely will come back here in the future.
Stayed 2 nights in Nov 2023

10/10 Excellent

Daniela, Brentwood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This charming establishment exceeded my expectations in every way, making my vacation in this vibrant city truly unforgettable.From the moment I stepped through the door, I was greeted by the warm and welcoming staff. From start to finish, this establishment provided a level of service and attention to detail that left me thoroughly impressed and utterly delighted. They were always ready with helpful recommendations and were more than happy to answer any questions I had about Cartagena's attractions, dining options, and activities.From the moment I arrived, they went above and beyond to make me feel welcome and valued. Their warm smiles and eagerness to assist created an atmosphere of genuine hospitality. They didn't just meet my needs; they anticipated them. It truly felt like a home away from home. The location of this hotel is a dream for any traveler. Situated within the heart of Cartagena, it was a perfect starting point for exploring this enchanting and walkable city. Whether I wanted to wander through the historic Old Town, admire the vibrant street art, or indulge in the local cuisine at charming restaurants, everything was within easy reach on foot. And, of course, the proximity to the beach was the icing on the cake. my stay at this Cartagena hotel was nothing short of magical. Impeccable cleanliness, outstanding friendliness, a prime location, and a tailor-made experience made it an unforgettable journey.
Stayed 4 nights in Sep 2023

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property and the staff was incredible. Always very attentive, professional, polite, and always willing to help. I had an excellent stay and highly recommend it.

10/10 Excellent

Maria E

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Martin

Stayed 3 nights in Apr 2023

10/10 Excellent

Teija

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place close to ciudad amurallada, peaceful to rest, full of plants, good breakfast with 4 choices. Staff was amazing, friendly and helping with everything, specially Rafael. We had very pleasant stay for 5 nights. Pool was nice after a hot afternoon in the city. Air condition, hot water, towels to the beach, everything well thought.
Stayed 5 nights in Apr 2023