Casa Carolina Hotel

4.0 star property

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Photo gallery for Casa Carolina Hotel

Terrace/patio
Restaurant
Exclusive Double Room, 1 Bedroom | Premium bedding, down duvets, pillow-top beds, minibar
Terrace/patio
Yoga

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle del Arzobispado 34 -14, Cartagena, Bolivar, 1957-5
  • Clock Tower
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪7 min walk‬
  • Walls of Cartagena
    ‪8 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪16 min drive‬

Room options

Exclusive Double Room

  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Exclusive Double Room, 1 Bedroom

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Double Room

  • Sleeps 2
  • 1 King Bed

Deluxe Double or Twin Room, 1 Bedroom

  • City view
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Bedroom

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Carolina Hotel

Historic hotel with 2 outdoor pools and free breakfast
Along with 2 outdoor pools, this hotel has a rooftop terrace and spa services. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Casa Carolina Hotel offers 15 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Casa Carolina Hotel, you're just a quick walk from Clock Tower. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Take a swim in the 2 outdoor pools
  • Services include supervised childcare, a concierge and tour or ticket assistance
  • On-site recreation includes yoga classes
  • Steps from Clock Tower and 7 minutes on foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
Casa Carolina Hotel offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly Casa Carolina Hotel.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to noon. The hotel hosts a free manager's reception daily.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to noon
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Things to do

  • 2 outdoor pools
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Living room
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 20000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Casa Carolina Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa Pombo
Casa Pombo Apartment
Casa Pombo Apartment Cartagena
Casa Pombo Cartagena
Casa Pombo
Casa Carolina Hotel Hotel
Casa Carolina Hotel Cartagena
Casa Carolina Hotel Hotel Cartagena

Casa Carolina Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 3 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Alain

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing , best hotel I have been to in Cartagena. I've been to cartagena 5 times 🔥🔥🔥
Stayed 3 nights in Feb 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A treasure.
The hotel is exceptionally beautiful and there are lovely calm spaces for sitting and dining. The maintenance was immaculate.
Stayed 7 nights in Feb 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top keuze voor Cartagena
Casa Carolina is niet zomaar een hotel, het is een belevenis. Het hotel heeft een eeuwenoude geschiedenis en dat is op veel plekken nog goed te zien. Onze kamer was comfortabel met een fijn groot bed en leuke details. Het is zeer centraal gelegen, maar in de kamer hoor je geen geluiden van buiten. Het ontbijt was heerlijk.
Stayed 1 night in Mar 2025