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Hotel Capilla del Mar

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Capilla del Mar

Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, pool loungers
Exterior
Superior Room, 2 Double Beds, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout curtains
Family Suite, 2 Bedrooms, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout curtains
Reception

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Restaurant
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service

Explore the area

Map
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar, 3939
  • Bocagrande Beach
    1 min walk
  • Rio Cartagena Casino
    7 min walk
  • El Laguito Beach
    16 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, Balcony, Ocean View

  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View | Premium bedding, in-room safe, desk, blackout curtains

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

  • 87 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Hotel Capilla del Mar

Beach hotel with a full-service spa and a conference centre
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a steam room.
Hotel Capilla del Mar offers 202 accommodations with a safe and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the free breakfast at Hotel Capilla del Mar. During your stay, you're just a quick walk from Bocagrande Beach. Free WiFi in public areas, 2 restaurants and a full-service spa are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy local and international cuisine with ocean views at RESTURANTE DEL BUFFET, one of the property's 2 restaurants
  • Take a swim in the outdoor pool
  • Treat yourself to aromatherapy, body wraps or hot stone massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Bocagrande Beach and 7 minutes on foot from Rio Cartagena Casino
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Capilla del Mar offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel Capilla del Mar. An airport shuttle (available 24 hours) is available for a fee.

This Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
RESTURANTE DEL BUFFET – Overlooking the ocean, this buffet restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
RESTAURANTE SAN MARINO – Overlooking the ocean, this restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • RESTAURANTE SAN MARINO
  • RESTURANTE DEL BUFFET

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Handrails in stairways (94 centimetre high)
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)

More

  • 22 floors
  • Banquet hall
  • Built in 1976
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Due to a government requirement to protect the coastline, this property will not have beach access until further notice. Beach activities and services will not be available during this time.

Access methods

Staffed front desk

Pets

  • Pets: COP 125000 per pet, per night, plus a deposit of COP 1250000 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 50000 (up to 11 years old)
  • Pet deposit: COP 1250000 per night
  • Pet fee: COP 125000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Capilla del Mar offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capilla Hotel
Capilla Mar Global
Capilla Mar Global Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Hotel Cartagena
Hotel Capilla
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena

Hotel Capilla del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 929 reviews" "
Rating 8 - Good. 318 out of 929 reviews" "
Rating 6 - Okay. 72 out of 929 reviews" "
Rating 4 - Poor. 22 out of 929 reviews" "
Rating 2 - Terrible. 15 out of 929 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason Roger

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best property in Cartagena great location beach front dining you name it. My mom loves it my wife loves it there makes my day to see my family so comfortable on vacation thank you to the Manager who always check on me during our stay as well as the front door security and the front desk customer service is 2nd to none.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Vufhh
Stayed 2 nights in Aug 2024

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was good but at the entrance lot of water because the drains were clogged. It wasn't very pleasant since you use the entrance any time during the day The room service was good but needs to improve cleaning in the bathroom and floor During breakfast, I saw many broken hygiene standards like: people don't wear masks and gloves cleaning the tables with the same napkins people were used to, high risk for contamination and spread of diseases also the organization was horrible tables close to the line service and the people pushing you when your sitting, I sent observation to the manager but still needs improvement the city is dirty garbage on the streets and beaches but still need improvement
Stayed 8 nights in Aug 2024

10/10 Excellent

Jason Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took the time to listen to how to make my stay more comfortable being a American coming to a 3rd world country can be a little scary sometimes
Stayed 4 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central location and the staff was excellent.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. At no fault of the hotel ugly abandoned hotel next to it. And noise party on beach all night some nights.
Stayed 6 nights in Jul 2024

4/10 Poor

Carlos

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the best option
Stayed 1 night in Jul 2024

10/10 Excellent

Ridder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good food, wonderful staff, nice views from the top floors
Stayed 4 nights in Jul 2024

10/10 Excellent

Iran Alexis, Fort Worth

Stayed 14 nights in Jul 2024

10/10 Excellent

Iran, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Cartagena.
Stayed 4 nights in Jul 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent
Stayed 6 nights in Jul 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, nice clean hotel
Stayed 8 nights in Jun 2024

10/10 Excellent

Ephraim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and close to many dining options
Stayed 4 nights in Apr 2023

8/10 Good

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not set up for people with a walker. I could not reach the pool on the 22nnd floor and toilets in the room are small…
Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel
Stayed 1 night in Jun 2024

8/10 Good

Mavy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great , the hotel will need some renovations. The food and cleanest is excellent . Muy buena localización, excelente comida , el desayuno espectacular! Servicio al cliente es bueno aunque tuve un problema con un paquete q debian entregar en el lobby y no estuvieron atentos a recibirlo como lo habia pedido. Al rededor hay construcción que parece no va a terminar y cuando llueve se inundan las calles . Servicio de limpieza y mantenimiento muy bueno
Stayed 4 nights in Jun 2024

10/10 Excellent

Mariola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I really enjoyed this hotel. We felt safe with armed security by the front entrance and breakfast was great. The staff was nice and very helpful. Great experience. Would definitely recommend
Stayed 5 nights in Jun 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Feeling safe in a place means feeling free from anticipated or perceived harm, whether physical or emotional, and having a sense of control over the environment. It can also mean feeling secure and free from fear or anxiety, which can help people thrive and function well in their environment. Feeling safe can have a significant impact on stress responses, overall
Stayed 2 nights in Jun 2024

10/10 Excellent

Alba

Stayed 1 night in Jun 2024

8/10 Good

Lissette M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No coffe in the rooms. Stairs to go to the pool are dangerous, breakfast buffet Bad. The rest was very good.
Stayed 4 nights in May 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

10/10 Excellent

Liliana

Stayed 3 nights in May 2024

8/10 Good

Jason Roger

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was very nice employees are very rude to Americans worst experience of my life but the resort was nice
Stayed 4 nights in May 2024