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Hotel Dorado Plaza Bocagrande

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Dorado Plaza Bocagrande

Outdoor pool
Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing
Superior Room | Beach/ocean view
Front of property
2 restaurants, dinner served, Italian cuisine

Reviews

5.8 out of 10

Popular amenities

  • All-inclusive
  • Bar
  • Breakfast included
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Bocagrande Av. San Martin , 4-41, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    1 min walk
  • Centro Comercial Nao
    1 min walk
  • Rio Cartagena Casino
    4 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    12 min drive

Room options

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Superior Room

  • 31 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds OR 2 Double Beds

Suite

  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Double Room Sea View

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double Room Sea View

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, soundproofing

Standard Room

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Standard

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room Standard

  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

View all photos for Room Superior

Hypo-allergenic bedding, in-room safe, desk, soundproofing

Room Superior

  • Sleeps 4
  • 2 Double Beds OR 2 Single Beds and 1 Double Bed

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About this property

Hotel Dorado Plaza Bocagrande

Private beach and outdoor pool, near Bocagrande Beach
Spend the day playing on Hotel Dorado Plaza Bocagrande's private beach then return to dine at one of the hotel's 2 restaurants.
Hotel Dorado Plaza Bocagrande offers 320 air-conditioned accommodations with a safe and a hairdryer. Plasma televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Dorado Plaza Bocagrande, you're just a quick walk from Bocagrande Beach. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a sauna and a playground
  • Steps from Bocagrande Beach and 6 minutes by car from Clock Tower
Hotel Dorado Plaza Bocagrande is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the private beach, located just 50 metres away. After a day at the beach, enjoy amenities at Hotel Dorado Plaza Bocagrande such as an outdoor pool and a sauna.

Free breakfast is served daily. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Free self parking is available.

This 3-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in Italian cuisine and only serves dinner.
On-site venue No. 2 – This restaurant specialises in seafood and only serves dinner.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Lessons/classes/games

Dancing

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Beach towels
  • Direct access to the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Dorado Plaza Bocagrande

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
  • Resort fee: COP 2900.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dorado Plaza
Dorado Plaza Cartagena
Hotel Dorado Plaza
Hotel Dorado Plaza Cartagena
El Dorado Cartagena
Hotel Dorado Plaza Cartagena
Dorado Plaza Cartagena
Hotel Hotel Dorado Plaza Cartagena
Cartagena Hotel Dorado Plaza Hotel
Hotel Hotel Dorado Plaza
Dorado Plaza
Hotel Dorado Plaza
Dorado Plaza Bocagrande
Hotel Dorado Plaza Bocagrande Hotel
Hotel Dorado Plaza Bocagrande Cartagena
Hotel Dorado Plaza Bocagrande Hotel Cartagena

Hotel Dorado Plaza Bocagrande Reviews

Reviews

5.8
Rating 10 - Excellent. 53 out of 414 reviews" "
Rating 8 - Good. 113 out of 414 reviews" "
Rating 6 - Okay. 80 out of 414 reviews" "
Rating 4 - Poor. 69 out of 414 reviews" "
Rating 2 - Terrible. 99 out of 414 reviews" "

6.8/10

Cleanliness

6.4/10

Staff & service

5.4/10

Amenities

5.4/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Kimberly

Travelled with family
Disliked: Amenities, property conditions & facilities
No nos gustó que el wifi del hotel es pésimo, no llegaba a las habitaciones ni al restaurante, no tenían tanta variedad en comida.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jose

Stayed 2 nights in Aug 2024

2/10 Terrible

Guido

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I could write a whole book about my experience, worst hotel ever, we had to leave the hotel in less than 2 hours. - there is no snack bar, there was only a lady handing out potatos, that was the snack bar no other snack. - we got a room on 15th floor and only one elevator was working, we had to wait 5 minutes for the elevator to arrive. -the AC was not working, I called the front desk 3 times and nobody helped me. -no internet at all, as soon as we checked in they gave us a paper to enroll 4 devices, we I try my computer I got less than 1MB when connect but then got disconnected and I was unable to connect again. -when we asked for towels, the towels were dirty, stained and torn. - we talked to the manager (Lida González) about us leaving and she said I will help and she listen all of our arguments, 3 days later Expedia said the hotel refused to do the cancellation because they offered another room, which they never did, she said one thing and did the other, also changing a room would not fix all the issues. -finally Expedia did not help either, they offered me $300 credit with them and I had to book another hotel and pay for all the meals of my family, the only time I needed help from Expedia they did not help, we did not cause any expense to the hotel as we left in less than 2 hours, worst hotel EVER!!!
Stayed 9 nights in Jun 2024

2/10 Terrible

Luis A

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC was not working correctly and the never had enough towels. Food was very plain no taste and it look like they were over whelmed by the people. Swimming pool was to small by the amount of people and very limited time to use the pool. In all very bad choice for me and my girlfriend.
Stayed 8 nights in Jun 2024

8/10 Good

Luisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was a pleasant stay, we didn’t encounter any issues and the staff was friendly. This is an all inclusive, however, the liquor/ cocktail servings were really small, the food was well prepared but it wasn’t anything special. The price was low in comparison to the other hotels, so it was no surprise that it wasn’t as nice as the other places we have stayed before.
Stayed 4 nights in Jun 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness
Everything was fine. Well, it is a three-star hotel. The only bad thing is that they don't have something different from the buffet. In the hotel description it says that there are two a la carte restaurants but my mom never saw them. My niece got her period and stained the bed and they wanted to charge her for changing the sheet. My mom washes it by hand.
Stayed 3 nights in May 2024

6/10 Okay

Boris S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

Cory

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Angela

Disliked: Cleanliness, property conditions & facilities
Los snaks de muy baja calidad, solo hay un bartender en hora pico y la fila es larga, al momento del checkout no se puede utilizar más la piscina, para las personas q tienen vuelo en la noche queda uno sin saber q hacer con este calor, y para quedarse en el hotel hasta las 5:00 pm el pasadía cuesta $60.000 por persona, es demasiado costoso para sólo quedarse en la piscina
Stayed 3 nights in May 2024

4/10 Poor

Juan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
La Propiedad necesita mucho mantenimiento.
Stayed 2 nights in May 2024

2/10 Terrible

Eva

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The hotel is in very poor condition, needs lots of maintenance, has no Wi Fi, when we got to the room there was no towels, no bathroom tissue the Air conditioner is very, very poor! we are very disapointed in this place.
Stayed 5 nights in Apr 2024

6/10 Okay

Mary Claribel Oliveira

Travelled with group
Disliked: Amenities
Too many people on the hotel. Long lines to get food from the buffet or drinks or to get attended at the front desk.
Stayed 3 nights in Apr 2024

4/10 Poor

Sandeno

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024

6/10 Okay

Luisa a Altagracia

Lo mejor del hotel son las chicas de recreación. Y los seguridad pero las chicas del comedor no son buena persona se ponen guapa cuando le pides que heche más en el plato.
Stayed 4 nights in Mar 2024

4/10 Poor

William, Highland

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No hot water. Worst all inclusive ever. Only food was buffet. one very small bar with very limited alchohol served in a 6 ounce plastic. cup.Staff was very nice room was good, just not what you would expect from all inclusive.
Stayed 3 nights in Feb 2024

8/10 Good

RAFAEL, JAMAICA

Travelled with partner
Liked: Cleanliness
Food, shows and bar A
Stayed 4 nights in Feb 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

chelvine

Stayed 7 nights in Oct 2023

10/10 Excellent

Faber

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy Customer
very good hotel, delicious food and variety for all tastes clean great customer service and security front desk very busy place tour office staff is very helpful great information Indira 🏆🥇❤️ front beach 🏝️❤️
Stayed 4 nights in Nov 2023

6/10 Okay

Juan Jose

Travelled with family
Liked: Cleanliness, staff & service
Facilities are quiet worn out and the rooms are very poorly maintained. We were moved 2 times. 1st a/c not working, 2nd beds were broken. Finally they gave us an upgrade to an ocean view however a/c was a bit low and the room kept getting warm specially during the afternoon times since the sun hit directly through the windows. Food was good, entertainment was good and the end we managed to have an ok stay at the hotel.
Stayed 4 nights in Sep 2023

6/10 Okay

Altagracia

Liked: Cleanliness, staff & service
All inclusive deals, but the bar was so limited and snacks .
Stayed 4 nights in Apr 2023

2/10 Terrible

Andrea

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
They charged me for 3 towels for the fact that I stained the towels with washable hair dye. Treated me like some sort of criminal when I tried to leave. Front desk service was really unpleasant.

6/10 Okay

Brian

Travelled with family
It was ok

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Horrible! Stay away!
The most expensive hotel I stayed in while in Cartagena and by far the worst hotel experience I’ve had in my life! Shabby buildings and rooms. Totally disorganized check in. Took about 1 hour. Incredibly rude and unhelpful staff. Room was the worst. Crayon markings on furniture, no working air conditioning (80 degrees F in the room),no working wifi or television. No running hot water! Nothing came out of the faucet. Told front desk about the issues and they said they would send someone, but never did. Staff literally detained us upon checking out and would not let us leave hotel for some unknown reason that no one on staff could explain to us. Security staff literally grabbed our bags and would not let us leave although we had already checked out and were waiting for an Uber to the airport. Isn’t this illegal?! After over 20 minutes, some lobby guy (manager? I hope not) said it was a mixup and we could leave. Management and many hotel staff should be fired! The absolute worst hotel experience I have ever had and I travel a lot! Horrible! Stay away!
Stayed 1 night in Aug 2022