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Sophia Hotel

4.0 star property
VIP Access

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Photo gallery for Sophia Hotel

Terrace/patio
Junior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Junior Double Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk
City view from property
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
Calle 32 No. 4-45 Plaza de la Aduana, Centro, Cartagena, 130001
  • Clock Tower
    ‪5 min walk‬
  • Walls of Cartagena
    ‪6 min walk‬
  • Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

  • 19 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Suite, 1 King Bed, Terrace

Suite, 1 King Bed, Terrace | Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Terrace

  • Ocean view
  • 110 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Double Room, 1 King Bed

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Sophia Hotel

Hotel with free breakfast, a short walk to Clock Tower
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Other amenities include a rooftop terrace, a business centre and a meeting room.
Sophia Hotel offers 15 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch LED televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the free breakfast at Sophia Hotel. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 5-minute walk from Clock Tower and 6 minutes on foot from Walls of Cartagena
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. A rooftop terrace, a library, and tour/ticket assistance are also featured at the business-friendly Sophia Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10 AM.
Sophia Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: COP 150000
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: COP 150000
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for COP 100000.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 55000 per vehicle (maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: COP 150000 (subject to availability)
  • Late check-out fee: COP 150000 (subject to availability)
  • Crib (infant bed) fee: COP 100000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Sophia Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Sophia Hotel cartagena
Sophia Cartagena
Sophia Hotel Hotel
Sophia Hotel Cartagena
Sophia Hotel Hotel Cartagena

Sophia Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 451 out of 554 reviews
Rating 8 - Good. 71 out of 554 reviews
Rating 6 - Okay. 21 out of 554 reviews
Rating 4 - Poor. 3 out of 554 reviews
Rating 2 - Terrible. 8 out of 554 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophia hotel was an amazing hotel from the staff at the front desk to the bartender at the rooftop bar and the team that kept our room clean and well stocked. If you are looking to stay at an amazing place in Cartagena this hotel is definitely a must. Great job Sophia and Thank your staff for making this place amazing!
Stayed 3 nights in Jan 2025

2/10 Terrible

Hector

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel is in desperate need of remodeling, rooms are dark and old and there was no hot wayer
Stayed 2 nights in Jan 2025

8/10 Good

Josué

Travelled with partner
Liked: Cleanliness, staff & service, amenities
El hotel es muy bonit y limpio por dentro. En las fotos ofrecen una piscina qué no es piscina ya no tiene profundidad. En las habitaciones entra un poco el ruido de las habitaciones de al lado. El staff es muy amable. El elevador huele a aceite
Stayed 4 nights in Jan 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Hordur

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Pasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to everything and i felt safe
Stayed 3 nights in Oct 2024

10/10 Excellent

James, Boston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for a wonderful stay!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Catherin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophia Hotel was the ideal stay in Cartagena. Conveniently located to several restaurants, museums, and the dock for travel to the islands around Cartagena. The staff were helpful and polite, and I felt comfortable staying alone and walking alone in the area, even at night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Kanisha

Travelled with partner
Liked: Cleanliness, staff & service
Great location! Excellent friendly staff! Would stay there again for sure.
Stayed 6 nights in Dec 2024

8/10 Good

Nicholas William

Liked: Amenities
Sophia Hotel was a great hotel, all the staff were amazing and I will be back to stay there again
Stayed 5 nights in Dec 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Dec 2024

10/10 Excellent

Richard Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, friendly staff, great bkfst. Nice rooms. Excellent location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gaston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2024

6/10 Okay

Andriy

Liked: Staff & service
Stayed 4 nights in Nov 2024

6/10 Okay

steven

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel was overall pretty good. Nice spot to hang out upstairs by the pool, that's why we booked the hotel. Very disappointing when late one night they knocked on our door to tell us the roof was closed the next day for a private function. If we had known earlier we could at least have booked something else for that day. So overall very poor service. Also, hotel is extremely loud. Can hear everything from the hall including hotel staff clanging glasses and moving boxes at all hours. Moving furniture on the roof was also very loud in our room. With so many options in the area id skip this hotel unless you like being woken up by loud noises at all hours.
Stayed 4 nights in Nov 2024

10/10 Excellent

Luz Marina

Stayed 1 night in Nov 2024

10/10 Excellent

Keith, Valley Center

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the walled city. Shopping and restraunts nearby. Hotel restraunt and room service good. Very clean
Stayed 9 nights in Nov 2024

10/10 Excellent

Liliana, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located, excellent service, and a delicious, varied and nutritious breakfast. We want to highlight the attention of Belquis during breakfast, who always greeted us with a smile and patience, addressing our needs. And Lucelys Ruiz, who provided us with accurate advice when booking the tour to Islas del Rosario. We highly recommend the hotel; it was a delightful experience.
Stayed 3 nights in Nov 2024

6/10 Okay

Monica

Travelled with partner, Travelled with group
Liked: Staff & service
The customer service is great at this property. The hotel needs a few upgrades. There was no way to contact the room service/front desk besides having physically go to the front desk. We went on this trip with some friends and we both had the same room. Our room did not have a refrigerator so we could not keep any cold drinks. It was very loud so if you are looking for a hotel for relaxation I would keep looking. Previously we stayed at different resort away from the city but this time we stayed in the city... more than likely wont be staying in the city again. pros; customer service, breakfast is good, friendly employees cons; when you walk outside the hotel it smells like urine, difficult to get in contact with room service/front desk

10/10 Excellent

Saade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Fabiana

Stayed 3 nights in Jul 2024

10/10 Excellent

Lyubov

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Kirbysa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophia Hotel is ideally located within walking distance to everything! Taxis and horse/buggy are usually lined up right outside the hotel’s door. Its location is more conveniently located closer to nightlife, the local activity and restaurants than many other brand name or more advertised hotels. The staff are wonderful and their rooftop allows a daytime escape from the hustle and bustle when needed. The rooms are well maintained but you have to be aware that mosquitoes exist even in an AC room. Its location is very safe! I would definitely recommend and return to this boutique hotel.
Stayed 4 nights in Oct 2024

6/10 Okay

Insoo, Jericho

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024