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Novotel Casablanca City Center

4.0 star property

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Photo gallery for Novotel Casablanca City Center

Porch
In-room safe, desk, laptop workspace, blackout curtains
Sports facility
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Zaid Ouhmad & Rue Sidi Belyout, Casablanca, 20190
  • Central Market of Casablanca
    ‪9 min walk‬
  • Place Mohammed V
    ‪15 min walk‬
  • Hassan II Mosque
    ‪3 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

Standard Twin Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, Multiple Beds

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

  • 52 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Casablanca City Center

Hotel with a fitness centre, a quick walk to United Nations Square
A restaurant, a fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a conference centre and a business centre. Housekeeping is available on request.
Novotel Casablanca City Center offers 281 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. This accommodation is furnished with double sofa beds. Flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and fans. An iron/ironing board, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Novotel Casablanca City Center, you're just a quick walk from Complex Cultural Sidi Belyout. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 10-minute walk of United Nations Square and Central Market of Casablanca
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 2 meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2799 square feet (260 square metres) and includes a conference centre. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Novotel Casablanca City Center.

Smoking is allowed in designated areas at this 4-star Casablanca hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Delight Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Delight Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,799 square foot of space)

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (72 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between noon and 6:00 PM
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Maximum 1 (weight limit: 11 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 6:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Novotel Casablanca City Center
Novotel Hotel Casablanca City Center
Accor Casablanca City Center
Casablanca Novotel
Novotel Casablanca City Hotel Casablanca
Novotel Casablanca City Center Hotel
Casablanca Novotel
Accor Casablanca City Center
Novotel Casablanca City Center Hotel
Novotel Casablanca City Center Casablanca
Novotel Casablanca City Center Hotel Casablanca

Novotel Casablanca City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 185 out of 733 reviews
Rating 8 - Good. 319 out of 733 reviews
Rating 6 - Okay. 131 out of 733 reviews
Rating 4 - Poor. 57 out of 733 reviews
Rating 2 - Terrible. 41 out of 733 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet digs
Abundant breakfast buffet, sage and clean facility, very helpful staff, great location next to Medina and train station
Stayed 1 night in Dec 2024

6/10 Okay

Bradley, EDMONTON

Travelled with partner
Ac was,t the best
Stayed 1 night in Nov 2024

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
It was a challenge to sleep in the room given the musky/mildew smell. The wall I slept next to had water damage. My sheets had step marks on it. It was difficult to sleep in. The location was spectacular as it was across the street from Casa Port.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Outdated hotel in prime location
Outdated hotel and more like a hotel you’d stay at near an airport. The location is great and walking distance to one of the train stations in Casablanca. We also got a room facing two major construction sites and the noise was annoying while we had to leave one of the windows open to get air from outside. The whole hotel needs professional cleaning and renovation. It was very busy when we stayed in it and I’m not sure where the revenues are going.
Stayed 1 night in Oct 2024

2/10 Terrible

Sajeda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel needs a major renovation, absolutely disappointing. dirty couches, dirty carpet and nothing was good about the rooms. I stayed in Sydney in Novotel and expected the same results. Only the breakfast was excellent.
Stayed 1 night in Sep 2024

8/10 Good

KOUASSI ARISTIDE FABRICE

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Good! Keep it it clean and keep housewifes motivat
Fine!
Stayed 1 night in Oct 2024

4/10 Poor

Abdullatif

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Abdullatif

Stayed 1 night in Oct 2024

4/10 Poor

Jigar

Travelled with partner, Travelled with group
Disliked: Property conditions & facilities
Rooms were outdated. Small pillows. AC not working
Stayed 1 night in Sep 2024

4/10 Poor

khairi

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

md mozammel

Stayed 2 nights in Aug 2024

10/10 Excellent

Lava

Liked: Cleanliness, staff & service, property conditions & facilities
Good service good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean and very friendly
Stayed 1 night in Aug 2024

8/10 Good

Ruphin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Samer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice
Stayed 1 night in Aug 2024

8/10 Good

Mario

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for one night as transit
Stayed 1 night in Aug 2024

6/10 Okay

Jean Christophe, Dubai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Dilshad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Tanohe Ludovic

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel for having rest
Stayed 1 night in Aug 2024

10/10 Excellent

Shelina

Stayed 3 nights in Jul 2024

8/10 Good

Alioune, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and very friendly staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Annah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid This Hellhole
Front desk manager is evil. The hotel has bedbugs. AC hardly works. NASTY Place!!!!!
Stayed 2 nights in Jul 2024

2/10 Terrible

Amany

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff and service is phenomenal however the building is getting old and needs renovation. The smell of mold is present even though none was visible . The breakfast is 3/5. I will not be booking this hotel again.
Stayed 3 nights in Jun 2024

4/10 Poor

Michael

Travelled with group
Disliked: Staff & service
DISAPPOINTED!
Total disappointment! The room was adequate, the air conditioner was insufficient, the room smelled of cigarettes. When I asked the front desk, I was told nothing could be done. With regards to the air conditioner, I contacted the front desk multiple times for a technician and no one arrived. On another note, the hotel has suddenly decided that it no longer provides parking for the guests. That change was a surprise, and unnecessary. All of the space in front of the hotel it is available for guests, was used by either friends of the security guards, folks with money, or people parking from the neighborhood, trying to get to the Medina. Instead of helping by keeping the space reserved for guests, they just say not my problem. Again, this was a change from previous stays.
Stayed 2 nights in Jun 2024