6/10 OK
Lorin
Matkusti kumppanin kanssa
2.12.2024
Hyvää: Siisteys, henkilökunta ja palvelu ja majoituspaikan kunto ja tilat
Overall the property is beautiful. Our room was lovely and the food at the restaurant was very good. The grounds are also remarkable.
However, the location is terrible! We had not realized that the island is split into two parts and EVERYTHING you want to do from snorkelling to shopping to bars snd restaurants is on the south side…. This hotel is in the north!!
We were very restricted as to how late we could stay out as the boat transfers from the hotel and the island ferry service only goes until ten…. and stops much earlier when the weather is bad! We had to carefully plan when we could leave the hotel to go to town and worse , had to constantly be aware of the time when we were out as if we missed the last boat transfer we would be stuck in the south!! I would never ever stay in the North unless you desire absolute isolation and quiet!!
Finally, we had to take a 7 am ferry back to Chetumil Mexico which meant we HAD to get a boat from the hotel at no later than 6:15…. We had been assured that there would be a boat on the dock at that time. The boat was not there snd only arrived 25 minutes later ! We barely made it to our ferry!!
The boat driver didn’t even apologize for being late!!
In any case, it is a shame as outside if this the service at the hotel was outstanding….. in particular one extremely helpful and delightful woman named Sarah!!
In any event, I would unfortunately not stay here ever again despite the fact that the hotel is indeed beaituful!!
Lorin
Yöpyi 3 yötä marraskuussa 2024