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Mandarin Plaza Hotel

4.0 star property

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Photo gallery for Mandarin Plaza Hotel

Lobby
Outdoor pool
Lounge
Lounge
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Breakfast available
  • Parking included

Explore the area

Map
Archbishop Reyes Avenue Corner, Escario St, Cebu City, Cebu, 6000
  • Ayala Center
    ‪7 min walk‬
  • Waterfront Cebu City Casino
    ‪12 min walk‬
  • SM City Cebu
    ‪3 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪38 min drive‬

Room options

View all photos for Superior (2 Single Beds)

Superior (2 Single Beds) | In-room safe, desk, free WiFi

Superior (2 Single Beds)

  • 29 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe (1 King Bed)

Deluxe (1 King Bed) | In-room safe, desk, free WiFi

Deluxe (1 King Bed)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception

Quest Hotel & Conference Center

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1003)
The price is €50
for 1 room
includes taxes & fees
3 Apr - 4 Apr
Quest Hotel & Conference Center

About this property

Mandarin Plaza Hotel

Hotel with free parking, a short walk to Ayala Center
This smoke-free hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a coffee shop/cafe are on-site.
Mandarin Plaza Hotel offers 350 air-conditioned accommodations with a safe and complimentary bottles of water. LCD televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
The shopping around Mandarin Plaza Hotel gets high marks from our customers. During your stay, you're just a quick walk from Ayala Center. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a meeting room and a lift
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Within a 15-minute walk of Ayala Center and Waterfront Cebu City Casino
Mandarin Plaza Hotel offers its guests an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Mandarin Plaza Hotel also features spa services, concierge services, and a front desk safe. Free self parking is available.

This 4-star Cebu City hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
On-site venue – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: PHP 588 for adults and PHP 400 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Spa

  • Massage
  • Spa services

Accessibility

  • Lift

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Plaza Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately PHP 588 for adults and from PHP 400 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Mandarin Plaza
Mandarin Plaza Cebu
Mandarin Plaza Hotel
Mandarin Plaza Hotel Cebu
Mandarin Plaza Hotel Cebu Island/Cebu City
Mandarin Plaza Hotel Hotel
Mandarin Plaza Hotel Cebu City
Mandarin Plaza Hotel Hotel Cebu City

Mandarin Plaza Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 339 out of 1001 reviews
Rating 8 - Good. 432 out of 1001 reviews
Rating 6 - Okay. 146 out of 1001 reviews
Rating 4 - Poor. 50 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was delightful and very friendly. I didn't care for the beggars on the street outside the hotel, but that's common for Cebu.
Stayed 12 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great place clean and private
Stayed 4 nights in Dec 2024

8/10 Good

BILLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Nov 2024

6/10 Okay

margarita

Liked: Amenities
Initially checked into an occupied room. Arrived from the aitport 10 pm & restaurant already closed. same for in toom dining
Stayed 3 nights in Nov 2024

6/10 Okay

Kirk, Broken Arrow

Liked: Cleanliness, staff & service
Pool said closed for renovation. But you can see through the door it's full of water and crystal clear
Stayed 2 nights in Oct 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice facility, but noisy staff
Very clean. Large, comfortable rooms. The biggest negative was staff wandering the halls with their walkie volumes turned up loud. There was always constant chatter. It wasn’t very peaceful due to walkie chatter echoing through the large hallways. Also twice I had “do not disturb” light on and housekeeping knocked.
Stayed 3 nights in Nov 2024

6/10 Okay

JELOM, Las Vegas

Disliked: Cleanliness, amenities
Hotel was in a good location, walkable to a shopping mall and restaurant's. Hotel food is very average. Staff are friendly and polite. My room was at 15th floor, i remembered requesting my room to be clean around 9am ( I literally noticed the house keeping only 2 rooms away from my room). Took the housekeeping forever to clean my room, I ended up calling the house keeping who skipped my room and asked her if she could wipe my table that has a dead cockroach.the house keeping was very polite, came to my room and only wiped my table with a used cleaning cloth, i never noticed her using any disinfectant or any cleaning solution or spray. Well, the housekeeping asked me if she could just comeback after she was done with her other staff and my response was, yes and push the do not disturbed botton. All in all this hotel safe and ok, food is average, walkable to a mall and a lot of restaurant around the hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Annabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast and value.
Stayed 2 nights in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the mall
Stayed 1 night in Nov 2024

8/10 Good

Randy

Liked: Staff & service, amenities
I have stayed here many times and I will stay again as long as they keep the price low.
Stayed 2 nights in Oct 2024

6/10 Okay

David

Travelled with partner
Disliked: Amenities
Amenities like paper towel, facial tissue were scarce, or not available, breakfast buffet does not have many choices.
Stayed 2 nights in Nov 2024

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like this place when I’m on a budget, it’s a budget hotel, walking distance to ayala, everything is accessible.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok Stay
It was fine - just needed a place to sleep. Breakfast buffet choices were limited. Poor noise insulation-even on 11th floor, the traffic noise below was loudly heard.
Stayed 2 nights in Oct 2024

8/10 Good

Sheryl Talapian, Fort Myers

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Minerva, Hempstead

Liked: Cleanliness, staff & service, property conditions & facilities
Best meet our needs
Stayed 3 nights in Oct 2024

10/10 Excellent

Dionnie Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Breakfast menu could mlbe much better
Stayed 3 nights in Sep 2024

10/10 Excellent

Randy

Stayed 6 nights in Sep 2024

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated.
Stayed 2 nights in Sep 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, amenities
I always stay here at Mandarin mostly because they have the best rate for a clean room. Great Staff and excellent location to Ayala mall.
Stayed 3 nights in Sep 2024

4/10 Poor

BOBETTE

Disliked: Cleanliness, staff & service, property conditions & facilities
Gave us only half of a roll of tissue, you have to call reception for more. Key card didn't work during check in so you have to wait for the IT guys to fix it. Ref, wasn't turned on. We have to call reception because the switch is hidden.
Stayed 2 nights in Sep 2024

6/10 Okay

Erwin Van Ian

Travelled with family
Liked: Cleanliness, staff & service
I like that it is close to a shopping mall.
Stayed 2 nights in Sep 2024

6/10 Okay

clyde

Stayed 1 night in Aug 2024

8/10 Good

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Swimming pool was unavailable during our stay.
Stayed 5 nights in Jul 2024

6/10 Okay

Clyde

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and very big
Stayed 1 night in Sep 2024