6/10 OK
Robert, Lakewood
Matkusti perheen kanssa
2.12.2024
Hyvää: Palvelut/mukavuudet
Huonoa: Henkilökunta ja palvelu
Room seemed fine. Mold in shower area on top. There’s a lot of minor repairs to be completed in a single room let alone I have to guess all rooms. If I left my visitors in something like that my wife would have my hide. Bed was fine power didn’t go out so can’t complain about that. However the evening front desk “person” needs an attitude helper. Door didn’t open so I brought keys back. She asked me 3 times if door lock turned green. (This is not my first travel experience, I know unlock events on cards/doors) I responded each time no it didn’t change at all the cards are not working. She was so happy to help by snatching the keys and setting them up for me. Guess I could not bother her apple call on her phone or whatever great documentary she was watching behind the wall. Gruff interesting approach. Coming from Iowa myself this was most unpleasant person I have had at any of my stays anywhere in the state.
Robert
Yöpyi 1 yön joulukuussa 2024