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La Casa de los Balcones

3.0 star property

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Photo gallery for La Casa de los Balcones

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Property grounds
Exterior
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Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jr Triunfo 828, Chachapoyas, Amazonas
  • Plaza de Armas Chachapoyas
    ‪2 min walk‬
  • National Institute of Culture Museum
    ‪3 min walk‬
  • Miradors
    ‪4 min walk‬
  • Chachapoyas (CHH)
    ‪16 min drive‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Down duvets, individually decorated, individually furnished, desk

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Junior Room | Down duvets, individually decorated, individually furnished, desk

Junior Room

  • Sleeps 2
  • 1 Double Bed

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About this property

La Casa de los Balcones

Hotel with free breakfast, steps from Plaza de Armas Chachapoyas
Along with coffee/tea in a common area, this smoke-free hotel has a fridge in a common area and dry cleaning. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Other amenities include laundry facilities, a library and tour/ticket assistance.
La Casa de los Balcones offers 18 accommodations with blackout curtains. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. Beds feature down duvets. 40-inch Smart televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at La Casa de los Balcones, you're just a quick walk from Plaza de Armas Chachapoyas. Features include free breakfast, free WiFi in public areas and a free manager's reception.
  • Free continental breakfast served daily
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Plaza de Armas Chachapoyas and 3 minutes on foot from National Institute of Culture Museum
  • Airport shuttle service available for a fee
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. A library, a terrace, and tour/ticket assistance are also featured at La Casa de los Balcones.

This 3-star Chachapoyas hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 8:00 AM to 5:00 PM on request

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 100 per person (return)
  • Airport shuttle fee per child: PEN 100 (return), (from 4 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
La Casa de los Balcones offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10465827047

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

La Casa de los Balcones Hotel
La Casa de los Balcones Chachapoyas
La Casa de los Balcones Hotel Chachapoyas

La Casa de los Balcones Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 11 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rhe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
What a uniquely charming little place. The staff are always friendly & we loved the courtyard with stairs going every which way & balconies a plenty. I guess it’s deserving of its name. The rooms were cozy & secure, loved the sliding windows overlooking the courtyard, the showers were hot, beds really comfy, & wifi super fast. Two small example of the attentiveness of the staff: they always seemed to know when we were out, which was different times each day, & took that opportunity to clean our room. And they’d leave a small chocolate candy on the freshly made beds for each of us. Another one is the night before we had to leave I’d asked if it were possible to reserve a taxi here in Chachapoyas. The staff member assured me he’d take care of it & the next morning at 9AM we had a knock on our suite door- it was our taxi driver. We thoroughly enjoyed our stay here & would 100% recommend La Casa de los Balcones to anyone spending time in Chacha.
Stayed 4 nights in Nov 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Rigoberto

Liked: Cleanliness, staff & service
It is located a few blocks from the main square. Very quiet and the staff is very helpful!
Stayed 5 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely people who make your stay enjoyable. Nice breakfast included. Close to Plaza de Armas. I would not hesitate to recommend this lovely hotel to anyone.
Stayed 2 nights in Nov 2023

10/10 Excellent

NORMA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place all wonderful
Stayed 2 nights in Jan 2021

10/10 Excellent

NORMA

Stayed 2 nights in Jan 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, well run property, any questions are answered with a smile. Clean towels and bed.
Stayed 5 nights in Feb 2020

8/10 Good

Kathrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super helpful staff, good breakfast, comfortable room, easily arranged tours/ transportation
Stayed 4 nights in Oct 2019

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022

10/10 Excellent

MARTINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très bien et très acceuillant
Séjour de deux nuits dans cet hôtel accueillant et à un bloc de la Plaza de armas. La chambre était prête dès notre arrivée très tôt le matin, et nous avons pu prendre le petit déjeuner à notre arrivée (payant). Une bonne douche bien chaude et un petit déjeuner après une nuit de bus, c'est parfait ! L'hôtel fait la réservation des tours avec un bon organisme local, tourismo explorer. Le petit déjeuner inclus est bon avec plusieurs choix possibles. La chambre est confortable, un petit bémol pour le drap du dessus qui est trop étroit. En résumé un bel endroit que je recommande !
Stayed 2 nights in Dec 2019

8/10 Good

Jolanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel in nice location
Hotel is really nice and area also, staff was very friendly, very good location, lift, clean but our room was dark in front of lift - was noisy, small, on pictures were fridge and nicier rooms, we ordered breacfast box but wasn't preaper.
Stayed 1 night in Nov 2019