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Memora Hotel & Villas Chapala

3.5 star property
VIP Access

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Photo gallery for Memora Hotel & Villas Chapala

Outdoor pool
Garden
Luxury Villa | Free cots/infant beds, free WiFi, bed sheets
Restaurant
Luxury Villa | Private kitchen | Coffee/tea maker

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Carretera Guadalajara-Chapala 8890, Chapala, JAL, 45908
  • Chapala Malecon
    ‪4 min drive‬
  • Ajijic Malecón
    ‪12 min drive‬
  • Monte Coxala Spa
    ‪19 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Luxury Villa

Luxury Villa | Free cots/infant beds, free WiFi, bed sheets

Luxury Villa

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Standard Room, Non Smoking

Free cots/infant beds, free WiFi, bed sheets

Standard Room, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, Non Smoking

Junior Room, Non Smoking | Free cots/infant beds, free WiFi, bed sheets

Junior Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | Free cots/infant beds, free WiFi, bed sheets

Standard Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | Free cots/infant beds, free WiFi, bed sheets

Superior Room, Non Smoking

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa

Luxury Villa | Free cots/infant beds, free WiFi, bed sheets

Luxury Villa

  • 80 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Villa

Luxury Villa | Free cots/infant beds, free WiFi, bed sheets

Luxury Villa

  • 64 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Similar properties

Exterior

Hotel Real de Chapala

  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.2 out of 5, Very good, (1002)
The price is €117
for 1 room
includes taxes & fees
4 Apr - 5 Apr
Hotel Real de Chapala

About this property

Memora Hotel & Villas Chapala

Hotel in Chapala with full-service spa and 24-hour front desk
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a bar/lounge, massage/treatment rooms and laundry facilities.
Memora Hotel & Villas Chapala offers 83 air-conditioned accommodations, with coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include baths or showers.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
The on-site spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Memora Hotel & Villas Chapala. During your stay, you'll be close to Chapala Malecon. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with Swedish massages at the spa
  • Amenities include laundry facilities, a lift and a terrace
  • 5 minutes by car from Lake Chapala and 12 minutes from Ajijic Malecón
  • Dogs welcome for a fee
Memora Hotel & Villas Chapala offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Memora Hotel & Villas Chapala. Free self parking is available.

This 3.5-star Chapala hotel is smoke free.

The hotel hosts a free manager's reception daily.
VISTA HERMOSA – On-site restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: MXN 240 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • VISTA HERMOSA

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 480 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately MXN 240 for adults and from MXN 120 for children
  • Pet fee: MXN 480 per pet, per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SR Hotel Suites
Hotel Memora Chapala
Memora & Chapala Chapala
HS HOTSSON Smart Chapala
Memora Hotel & Villas Chapala Hotel
Memora Hotel & Villas Chapala Chapala
Memora Hotel & Villas Chapala Hotel Chapala

Memora Hotel & Villas Chapala Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 373 out of 622 reviews
Rating 8 - Good. 150 out of 622 reviews
Rating 6 - Okay. 65 out of 622 reviews
Rating 4 - Poor. 17 out of 622 reviews
Rating 2 - Terrible. 17 out of 622 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Denise

Travelled with group
Liked: Staff & service, property conditions & facilities
Most staff did not speak English. Amenities like extra toilet paper and cups were missing. Very far from town and everything. Need a taxi to get anywhere.
Stayed 3 nights in Dec 2024

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Comida no está rica
Stayed 1 night in Nov 2024

10/10 Excellent

Alberto

Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great job
Great service incredible employees..great service
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the room was clean 10/10
Stayed 1 night in Oct 2024

10/10 Excellent

Emmanuel

Travelled with partner
I felt safe and the staff was very nice and helpful the spa was very nice only problem the first day shower water was cold but they came up and fixed it by the next day pool was heated so that was also very nice had music and bar at pool on Sunday really enjoyed that also the restaurant was good verity of food all taste delicious
Stayed 5 nights in Oct 2024

6/10 Okay

Christopher

Disliked: Cleanliness
When I got to the hotel, I found that my room was right next to the pool and to make matters worse, there was a bar right outside the room. Like five feet away. My friend spoke some Spanish, but it wasn't enough at trying to figure out whether I could get a room further down the hallway or upgrade to get a room upstairs without a bar. That language barrier negotiation came to them downgrading me to a lesser room for the same price. I was not happy, but I was kicking myself for not learning more Spanish before I came down. The room was okay, the walls are a little thin (I could hear people coughing in rooms around me) but I had no noise problems. The floor could have used a cleaning and there was dirt and dead bugs around the on/off switch on the bedside lamp. The sheets and towels were clean and the bed was fine. The place could use a remodel. Stunning views from the restaurant. From the web site I thought the area was more accessible, but it's tucked on a hillside with a gate and a surrounding neighborhood, so my thoughts of photo exploring were dashed. It's right on the main road into Ajijic, so convenient for that. Not too close though, which might be good or bad depending on what you like. I will stay elsewhere next time.
Stayed 6 nights in Oct 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the room was clean, and the view from the restaurant was amazing. You definitely need car to get anywhere from the hotel but after a long day this place is just what you need. We would definitely stay here again!

10/10 Excellent

James

Stayed 2 nights in Sep 2024

6/10 Okay

timothy

Travelled with family
Liked: Staff & service
Great view
Stayed 5 nights in Aug 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay. The staff and the room service were excellent. The only thing I would say could be improved are the room’s lcds need to be up to 2024 standards, i.e have Netflix and YouTube options as opposed to HBO, Max etc.. for a more customized experience. Even lacking that, it still deserves the 5 Star rating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Javier, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good reliable clean and safe hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, Lafayette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the spa is wonderful
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality and a pleasant place to stay.
The hotel was clean and clearly well maintained. Everyone was polite and helpful.
Stayed 5 nights in Jun 2024

6/10 Okay

Zaret

Stayed 1 night in Jun 2024

8/10 Good

Alejandra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
everything was good i except the pillows were a bit smaller, (there was an extra to use by the door but two would’ve been better one for each bed)other than that it was clean and the kids and I enjoyed the pool.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marisol

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jeranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this could be the best place to stay in town.
Stayed 5 nights in May 2024

10/10 Excellent

Maria Auxilio

Stayed 1 night in May 2024

6/10 Okay

Evelin

Travelled with group
Liked: Cleanliness, property conditions & facilities
They need better pillows
Stayed 2 nights in Apr 2024