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The Palmetto Hotel

4.0 star property

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Photo gallery for The Palmetto Hotel

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Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Bar (on property)
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
194 East Bay Street, Charleston, SC, 29401
  • Port of Charleston Cruise Terminal
    ‪3 min walk‬
  • Charleston City Market
    ‪3 min walk‬
  • Waterfront Park
    ‪3 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds (Bay Street)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Bay Street)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Water View)

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed (Water View)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Multiple Beds, Balcony

Premium Room, Multiple Beds, Balcony | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premium Room, Multiple Beds, Balcony

  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Superior Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Redemption)

Penthouse (Redemption) | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Penthouse (Redemption)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Room, 1 King Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Palmetto Hotel

Hotel with free breakfast, steps from Port of Charleston Cruise Terminal
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include coffee/tea in a common area, free use of bicycles and concierge services.
The Palmetto Hotel offers 45 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include complimentary bicycles.
Our customers tell us that they can't get enough of the free breakfast at The Palmetto Hotel. During your stay, you're just a quick walk from Port of Charleston Cruise Terminal. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free English breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes complimentary bicycles
  • Guests have great things to say about the location and the breakfast
  • Steps from Port of Charleston Cruise Terminal and 3 minutes on foot from Charleston City Market
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include meeting rooms and coworking spaces. The Palmetto Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee. A complete renovation of The Palmetto Hotel was completed in January 2023.

This 4-star Charleston hotel is smoke free.

Guests are served a free English breakfast daily from 7:00 AM to 10:00 AM.
The Palmetto Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

Property is also known as

The Palmetto Hotel Hotel
The Saint Hotel Charleston
The Palmetto Hotel Charleston
The Saint Hotel Charleston SC
The Palmetto Hotel Hotel Charleston

The Palmetto Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 525 out of 649 reviews
Rating 8 - Good. 73 out of 649 reviews
Rating 6 - Okay. 31 out of 649 reviews
Rating 4 - Poor. 12 out of 649 reviews
Rating 2 - Terrible. 8 out of 649 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very convenient to shopping and dinning
Stayed 2 nights in Dec 2024

6/10 Okay

Jamie

Travelled with partner
Very average to below average property for the price. Location was incredibly walkable and close to a lot of local attractions and restaurants, which was the biggest plus. Check-in was a pain, room carpeting was very stained, curtain falling off the track, loud staff and guests early in the morning, HVAC initially wasn't working (maintenance fixed upon complaint). Their systems weren't working at checkout either. Management did come up to check that A/C was working on Day 2 and offered a round of drinks for our troubles, which was a nice gesture.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jill

Stayed 1 night in Nov 2024

10/10 Excellent

Winifred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fabulous. Would have been nice to have some appetizer options at the bar. Lots of construction in the immediate area, but the hotel was very quiet during the night.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2024

10/10 Excellent

Jeanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful quaint boutique hotel .. perfect
the staff was absolutely delightful,so courteous and helpful
Stayed 1 night in Dec 2024

10/10 Excellent

James

Liked: Amenities
Very nice staff, super comfortable room and bed. Felt a part of historic Charleston. We’ll definitely go back.
Stayed 1 night in Dec 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Recently updated & still seems to be working out a few kinks, but the staff was super attentive and fixed everything promptly. Rooms are a bit cramped, but with nice amenities. A bit "too" much furniture in them, but with a little rearranging you can make it work. Lovely lounge, fresh continental breakfast and friendly bartenders. The espresso martini IS, in fact, all it's cracked up to be.
Stayed 4 nights in Dec 2024

10/10 Excellent

Keya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Charleston weekend getaway. This hotel is in the perfect location. I definitely will return. The parking is a little pricey, that’s my only negative.
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy hotel
We liked everything about the Palmetto: nice decor, friendly staff, comfortable and clean room, yummy complimentary drink and chocolate, and excellent breakfast options. We had dinner at the Ferry Landing, which was an easy minute walk toward the water. Will definitely consider staying here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Dea-Sue, SOUTH BERWICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A jewel in the port of Charleston. The staff is super friendly and caring.
Stayed 1 night in Dec 2024

10/10 Excellent

Oswaldo

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grits every morning!
Phenomenal service, atmosphere, location, and breakfast. We will be back!
Stayed 3 nights in Nov 2024

8/10 Good

Mhd Ghais, Ancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our second stay just as much as the first!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sheena, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my time here. Complimentary breakfast was nice and the hotel location was ideal. Steps from the water and the market. Room was kind of small but it was clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Anthony, Summerville

Liked: Cleanliness, staff & service, property conditions & facilities
They offer a nice breakfast in the morning. Great restaurants on the same block
Stayed 1 night in Nov 2024

10/10 Excellent

Jon Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palmetto Charleston SC
Always lovely at the Palmetto
Stayed 2 nights in Nov 2024

10/10 Excellent

Rose, Marietta

Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
We stayed at Palmetto Hotel for our wedding weekend and it was an amazing staycation! Will be back
Stayed 2 nights in Nov 2024

4/10 Poor

gregory

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The service was lacking. The price was ridiculous for what you get. There was no seating in the room except for the bed. The shower curtain was not practical as everything in the bathroom got wet. There was loud music playing all night.
Stayed 2 nights in Nov 2024

8/10 Good

chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Tareq

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and very clean and nice hotel
Stayed 3 nights in Nov 2024