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Wyndham Garden Cross Lanes Charleston

2.5 star property

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Photo gallery for Wyndham Garden Cross Lanes Charleston

Indoor pool
Lobby
Lobby
Deluxe Room, 1 King Bed, Non Smoking | Jetted bathtub
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
102 Racer Dr, Cross Lanes, WV, 25313
  • Tri State Racetrack and Gaming Center
    ‪20 min walk‬
  • Mardi Gras Casino
    ‪3 min drive‬
  • Shawnee Sports Complex
    ‪5 min drive‬
  • Charleston, WV (CRW-Yeager)
    ‪20 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms, Non Smoking (Two-Bedroom)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom) | In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property – evening/night

Sleep Inn & Suites Cross Lanes - South Charleston

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (926)
The price is €99
for 1 room
includes taxes & fees
21 Apr - 22 Apr
Sleep Inn & Suites Cross Lanes - South Charleston

About this property

Wyndham Garden Cross Lanes Charleston

Hotel in Cross Lanes with free breakfast and fitness centre
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Weekly housekeeping is available.
Wyndham Garden Cross Lanes Charleston offers 136 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Wyndham Garden Cross Lanes Charleston. During your stay, you'll be within walking distance of Tri State Racetrack and Gaming Center. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute drive from West Virginia Junior College-Charleston and a few minutes from Tri State Racetrack and Gaming Center
  • Pets welcome for a fee (restrictions apply)
Wyndham Garden Cross Lanes Charleston offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Barbecue grills, a vending machine, and an arcade/games room are also featured at the business-friendly Wyndham Garden Cross Lanes Charleston. Free self parking is available.

Smoking is allowed in designated areas at this Cross Lanes hotel.

Guests are served a free full breakfast daily from 6:00 AM to 9:30 AM.
Wyndham Garden Cross Lanes Charleston has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Hot tub

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per accommodation, per night
  • Maximum 2 (weight limit: 99 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Inn Cross Lanes
Comfort Inn Hotel Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Cross Lanes Charleston
Wyndham Garden Cross Lanes Charleston Hotel
Wyndham Garden Cross Lanes Charleston Cross Lanes
Wyndham Garden Cross Lanes Charleston Hotel Cross Lanes

Wyndham Garden Cross Lanes Charleston Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 359 out of 1008 reviews
Rating 8 - Good. 252 out of 1008 reviews
Rating 6 - Okay. 169 out of 1008 reviews
Rating 4 - Poor. 124 out of 1008 reviews
Rating 2 - Terrible. 104 out of 1008 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was not clean. The sink still had toothpaste from the previous people. A empty tissue box. The hallway had a smell along with times of a marijuana smell. The floors did not look swept and to top it all off there was a cockroach in my room. When I went to the front desk to tell them the person did not seem to care and just said I’ll tell them. Not happy with our stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Staff was wonderful. Very nice stay all around.
Stayed 1 night in Dec 2024

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean, comfortable.....but
my stay was nice. This is the 2nd time I've stayed at this location. My only complaint would be my keys stop working at the most inopportune times. It has occurred during both of my stays. If this is part of the process, then I wish I would be notified in advance of not having access to my room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place with Friendly Staff
Front desk woman was friendly and professional. Breakfast was good, great choices. Room was clean and bed was super comfortable. Would definitely stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Penny

Stayed 1 night in Dec 2024

4/10 Poor

Scott

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Erin

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
We were thankful to come across this property when traveling with our dog over the holidays. A safe place for us to break up a 10 hour drive during a snowy late night was truly appreciated.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is showing its age lots of damage visible some areas are poorly taken care of. Business Center showing photos no longer exist they have one computer and a printer that does not work.
Stayed 1 night in Dec 2024

10/10 Excellent

Joni, Otway

Travelled with partner
Liked: Staff & service
Staff very friendly, convenient location. Bed was awful. Carpet and furniture needs replaced. There was a pungent odor in the room. I have stayed here in the past in different rooms with much better experience.
Stayed 1 night in Dec 2024

6/10 Okay

Richard, Spotsylvania

Travelled with family
We have stayed at this property before, but it seemed more run down this time. The rooms were not well cleaned and neither was the bar area, it took a while to get service and it is awkwardly located on top of a hill. Over seeing a convenient store.
Stayed 2 nights in Sep 2024

2/10 Terrible

Bethany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures of the hotel are definitely deceiving! They need some major renovations! Our first room had no heat so we changed rooms, then our room started smelling like Marijuana because someone next to our room was smoking it in their room so we let the receptionist know and were told there was nothing that could be done except to switch rooms again so we did. I noticed most of the outlets were loose and definitely looked like a fire hazzard. All the carpets are very nasty looking and need replaced. The roof for the indoor pool was leaking while we were swimming and found out that its been doing it for months but still hasn't been repaired even though it has been reported. The receptionist was very nice but I believe this is an upper management issue and if this hotel doesnt get the repairs and renovations it needs it will end up being condemned. Definitely NOT worth your money!!
Stayed 1 night in Dec 2024

8/10 Good

Billie

Liked: Staff & service, room comfort
Disliked: Cleanliness
Pet friendly room was clean.
Walking down the hall, there were areas that smelled like cigarette smoke, and it didn’t seem to be coming from guest rooms - more like employee areas. The floors in the check-in area were sticky. The hallway carpet had big stains and was unraveling at the seams. Our room was clean, though. It was a fine pet-friendly room.
Stayed 1 night in Dec 2024

2/10 Terrible

Alesha-Renee

Stayed 2 nights in Dec 2024

2/10 Terrible

Ronald

Stayed 1 night in Dec 2024

6/10 Okay

Luke

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Melanie

Stayed 1 night in Dec 2024

6/10 Okay

Stacey

Liked: Staff & service
Nothing great
Mold in bathroom and smell of cigarettes. Went to bar for a drink and snack. Asked for three Things and they didn’t have any of it.. Front desk employees were super friendly. House keeping smelled of weed.
Stayed 1 night in Dec 2024

4/10 Poor

Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Safety
As a senior woman traveling alone, safety is a high priority. The entry door for my section was being the building and was supposed to enter only with a code. Code not much use when the door hinge was broken, permanently ajar! The door stop on my unit door wouldn’t move so I relied on the flimsy dead bolt latch. The shower was wonderful but couldn’t help scene from “Psycho” dashing thru my head!
Stayed 1 night in Dec 2024

6/10 Okay

Jason

Liked: Staff & service
!
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

6/10 Okay

Thomas, Highland

Travelled with family
Liked: Staff & service
Property corridors and elevator had a smell to them. Carpeting should be replaced.
Stayed 1 night in Dec 2024

8/10 Good

Doris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use some updating but served well for the one night
Stayed 1 night in Dec 2024

6/10 Okay

Stephanie and Anthony, Powellton

Travelled with partner
Disliked: Amenities
The rooms were supposed to be smoke free but as you walked in the hall it smelled like cigarettes and weed. The carpet was dirty and the room was not worth the price. The rooms are ran down and needs updated. It had a motel vibe instead of a hotel. We were never told when breakfast was and upon checkout, the employees were out front smoking. We had to wait a few for one to come back in.
Stayed 1 night in Dec 2024