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Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

Exterior
Lobby sitting area
Combined shower/bathtub, free toiletries, hair dryer, towels
Restaurant
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Free airport shuttle
    Free airport shuttle
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
321 W Woodlawn Rd, Charlotte, NC, 28217
  • Billy Graham Library
    3 min drive
  • United States Citizenship and Immigration Services office
    4 min drive
  • Mint Museum Uptown
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    9 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ground Floor

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Ground Floor

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ground Floor (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Ground Floor (Mobility/Hearing Accessible, Tub)

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Ground Floor (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking, Ground Floor (Mobility Accessible, Tub)

  • 27.9 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn Charlotte Airport

Pool
Free airport shuttle
Pet-friendly
Free WiFi
4.5 out of 5, Wonderful, (1014)
The price is €151
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Garden Inn Charlotte Airport

About this property

Courtyard by Marriott Charlotte Airport/Billy Graham Parkway

Hotel with free parking, near Billy Graham Library
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Charlotte Airport/Billy Graham Parkway offers 175 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Charlotte Airport/Billy Graham Parkway. During your stay, you'll be within walking distance of Renaissance Park. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • To-go breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Billy Graham Library and 6 minutes from Charlotte Convention Center
  • Free airport shuttle service
Courtyard by Marriott Charlotte Airport/Billy Graham Parkway offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A library, a terrace, and a picnic area are also featured at the business-friendly Courtyard by Marriott Charlotte Airport/Billy Graham Parkway. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available. A complete renovation of Courtyard by Marriott Charlotte Airport/Billy Graham Parkway was completed in May 2020.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6 AM to 10 AM.
The Bistro – On-site restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6 AM to 10 AM for a fee: USD 2 to 11 for adults and USD 2 to 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Family friendly

  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Built in 1976
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 2 to 11 for adults and USD 2 to 11 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Billy Graham
Courtyard Billy Graham Parkway
Courtyard Billy Graham Parkway Hotel
Courtyard Billy Graham Parkway Hotel Charlotte
Courtyard Charlotte Billy Graham
Courtyard Charlotte Billy Graham Parkway
Courtyard Marriott Charlotte Airport/Billy Graham Parkway Hotel
Courtyard Marriott Airport/Billy Graham Parkway Hotel
Courtyard Marriott Charlotte Airport/Billy Graham Parkway
Courtyard Marriott Airport/Billy Graham Parkway

Courtyard by Marriott Charlotte Airport/Billy Graham Parkway Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 474 out of 1000 reviews" "
Rating 8 - Good. 232 out of 1000 reviews" "
Rating 6 - Okay. 132 out of 1000 reviews" "
Rating 4 - Poor. 85 out of 1000 reviews" "
Rating 2 - Terrible. 77 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Phillip

Stayed 1 night in Aug 2024

4/10 Poor

Jacqueline

Disliked: Property conditions & facilities
My rm#401 elevator was broken you had to walk down to 231 to take elevator up to 4th fl which let you off at rm431 to walk back to #401 so I took the stairs up and down my entire time there to not have to walk so much ask for another room without any luck !!! Never again to many other places to stay
Stayed 2 nights in Aug 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Craig, Woodbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel elevator was not working correctly, and one of the knobs going to the bathroom was off on the main level. But the staff was very accommodating. Bossy bus shuttle driver and the Hispanic front desk woman went out of their way to meet our needs. We got delayed several hours because of the hurricane and had to wait at the hotel and they let us use the pool
Stayed 1 night in Aug 2024

4/10 Poor

Book

Travelled with family
Disliked: Property conditions & facilities
During our stay, there was a convention being held. Children running all over the place. Felt pushed out of second floor outside seating area. Ground level rooms has a musty odor.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Marc, westlake village

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Machiko

Liked: Staff & service, property conditions & facilities
They let me checked-in around 9:00am!! The elevator, which is the closest from the lobby, was broken, so we had to walk long to use another one. But upgraded room was great!
Stayed 1 night in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Joseph

Stayed 1 night in Jul 2024

10/10 Excellent

SEAN

Stayed 1 night in Jul 2024

10/10 Excellent

Kendall

Stayed 2 nights in Jul 2024

4/10 Poor

Scott

Disliked: Staff & service, property conditions & facilities
This felt like a hotel Marriott was taking over and was disorganized. There was no phone in our room so we had to go to the front desk to ask for change of towels, etc..The staff did not seem to understand English very well. The breakfast was extremely expensive. We would not stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Ground floor smelled like mildew
This hotel overall seems like a nice hotel. However, there are a few things I wasn’t pleased with. The main elevator is not working. This was not a big issue for me but it could be for others. You have to walk down the hall to use the elevator. I was on the ground floor which isn’t the main floor. The ground floor had a mildew smell to it. I was on the floor where the pool was but that is not an excuse for the smell and it was very humid. I had to keep my air down because my room was very humid and I sprayed so much air freshener because of the mildew smell. The room was clean, however, I would not be surprised if there is mold growing somewhere. The ice machine did not work on my floor. Also the tv, microwave, and refrigerator did not work. Other than these things it would have been a nice stay. If you book please do not stay on the ground floor. Staff were very nice.
Stayed 2 nights in Jul 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay on the ground floor!
The room was dingy, super humid, and everything had a thin film of liquid on it. The place smelled musty, and I was happy to be out of there early first thing the next morning
Stayed 1 night in Jul 2024

8/10 Good

Leo

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was friendly & helpful. Property is outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jose

Stayed 1 night in Jul 2024

8/10 Good

Tracy

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
The bath ceiling in room 106 had a huge water bubble. The elevator that was closer to the room was out of order. We had to use the stairs or walk to the next elevator that was on the other side.
Stayed 2 nights in Jul 2024

10/10 Excellent

eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All 10 points
Stayed 1 night in Jul 2024

10/10 Excellent

Fabian

Stayed 2 nights in Jul 2024

4/10 Poor

Scott

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was clean and had all I needed. I requested my room not be made up each day but they kept coming in and cleaning it. The room was next to stairs and the elevator was broken so I heard doors slamming throughout the night. It seemed to be in a busy location. Breakfast lady extremely slow. Nice place to stay but a bit noisy.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I did not get the room I reserved or paid for. Front desk was pleasant and friendly but couldn’t understand my issues or help with them. I was greatly inconvenienced and charged for a second night that I wanted to cancel. My issues might not affect others.
Stayed 2 nights in Jun 2024