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HYATT house Charlotte/Center City

3.0 star property

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Photo gallery for HYATT house Charlotte/Center City

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
435 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Bank of America Stadium
    ‪18 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed with Sofa bed (High Floor)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (High Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Hyatt Place Charlotte Downtown

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1211)
The price is €137
for 1 room
includes taxes & fees
11 May - 12 May
Hyatt Place Charlotte Downtown

About this property

HYATT house Charlotte/Center City

Hotel with free breakfast, steps from Spectrum Center
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at HYATT house Charlotte/Center City gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free self-service breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Spectrum Center and 7 minutes on foot from NASCAR Hall of Fame
  • Dogs welcome for a fee
HYATT house Charlotte/Center City offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2183 square feet (203 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 807 out of 1313 reviews
Rating 8 - Good. 284 out of 1313 reviews
Rating 6 - Okay. 111 out of 1313 reviews
Rating 4 - Poor. 63 out of 1313 reviews
Rating 2 - Terrible. 48 out of 1313 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelled like straight marijuana, I had taken my kids to Charlotte and stayed in this hotel to be close to the arena. The rooms are rundown and damaged heavily and it smelled so bad.
Stayed 2 nights in Jan 2025

10/10 Excellent

Emmilie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Food options close by. Would stay here again.
Stayed 2 nights in Jan 2025

6/10 Okay

Kerry

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

This is just an average hotel

The room was missing curtains. Sheetrock patch in the bathroom that was never painted. Shower door was nasty. TV just has basic channels. Dish TV with half the channels "looking for a signal". Breakfast is just run of the mill buffet.
Stayed 2 nights in Jan 2025

10/10 Excellent

Vaughan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and excellent breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet hotel with valet parking
Stayed 1 night in Jan 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Jan 2025

10/10 Excellent

Nehemiah’s

Stayed 2 nights in Jan 2025

10/10 Excellent

Antonio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Dheaven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Eugenia

Travelled with family
Well the room was nice and clean, however it was noisy from the heater while in use. The breakfast and dinner we had was nice. However, the drinks at the bar were watered down, or they need to upgrade to a better brand of alcohol, for the price we paid for a mixed drink we should at least had a buzz. This is the reason for an average rating.
Stayed 1 night in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quality breakfast. Everything you need. Snacks available mid-day. Rooms are clean. Staff were wonderful!
Stayed 3 nights in Jan 2025

10/10 Excellent

Tomeka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nobody should have anything negative to say about here. Everything was excellent. Very clean. Great breakfast.. friendly staff was so pleasant. I can honestly say this is the best hotel I've stayed at a complete package of excellence..
Stayed 2 nights in Jan 2025

8/10 Good

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the convenience and the style and cleanliness of the place. Unfortunately the restaurant was closed making it a bit inconvenient and limiting us on food choices. But we ate across the street at the diner and it was not bad. Just wished we knew the restaurant would be closed ahead of time. The service was great and the workers were kind. I would stay again and recommend this hotel.
Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and comfortable. However, I will not be staying at this property in the future due to the fact parking costs an additional $42. This was unexpected and for the price of staying at the Hyatt I was shocked parking was not included. My daughter and I were attending a college visit weekend and if I would have know about the additional charge I would have chosen to stay in a hotel with parking and gladly driven further out while less convenient-it would have been well worth it.
Stayed 1 night in Jan 2025

8/10 Good

william earl, rocky mount

Stayed 1 night in Jan 2025

10/10 Excellent

Rey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jered

Liked: Cleanliness, staff & service, property conditions & facilities
Great!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Sid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

It was amazing, it was close to everything that I needed.
Stayed 2 nights in Jan 2025

6/10 Okay

Matthew

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Clifford

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Irshad

Liked: Cleanliness, amenities
Great customer service
Stayed 1 night in Jan 2025

6/10 Okay

Delroy

Travelled with family
Disliked: Property conditions & facilities
Excellent location for the area. Outdated rooms. Rooms need a upgrade.
Stayed 1 night in Dec 2024