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Hilton Garden Inn Charlotte/Concord

3.0 star property

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Photo gallery for Hilton Garden Inn Charlotte/Concord

Exterior
Terrace/patio
Bar (on property)
Indoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪16 min walk‬
  • Concord Mills
    ‪19 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Concord, NC (USA-Concord Regional)
    ‪5 min drive‬

Room options

View all photos for Two Queen Beds, Roll In Shower

In-room safe, desk, iron/ironing board, rollaway beds

Two Queen Beds, Roll In Shower

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

  • 36.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 Bedroom, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Junior Suite, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

In-room safe, desk, iron/ironing board, rollaway beds

Room

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, rollaway beds

Room, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, rollaway beds

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Concord/Charlotte

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.4 out of 5, Excellent, (1105)
The price is €121
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Hampton Inn & Suites Concord/Charlotte

About this property

Hilton Garden Inn Charlotte/Concord

Hotel with free parking, near Great Wolf Lodge Water Park
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hilton Garden Inn Charlotte/Concord offers 118 accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Concord hotel provides complimentary wired and wireless Internet access. 50-inch LCD televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Charlotte/Concord. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Great American Grill
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Charlotte Motor Speedway and a few minutes from Concord Mills
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Garden Inn Charlotte/Concord offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Charlotte/Concord. A free area shuttle within 7 mi is available. Free self parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 7 mi
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,844 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 704 out of 1047 reviews
Rating 8 - Good. 227 out of 1047 reviews
Rating 6 - Okay. 61 out of 1047 reviews
Rating 4 - Poor. 29 out of 1047 reviews
Rating 2 - Terrible. 26 out of 1047 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Everything perfect so far
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Stayed 2 nights in Dec 2024

10/10 Excellent

Tauheedah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying at the property. Front desk guy was sweet both times. Young black guy. Keep him!
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sherry

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and a very convenient location
Stayed 2 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and Lobby were very clean and updated, friendly staff. Nice Stay!
Stayed 1 night in Dec 2024

6/10 Okay

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Water lukewarm
Sheets were rough. Shower was not hot at all
Stayed 1 night in Dec 2024

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i loved this place. easy access, great staff, helpful and friendly.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lakisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. My husband and I would definitely stay here again. Staff were friendly and very helpful as soon as you walked through the door!! The only thing that I can kinda of complain about is the heating system wasn’t the best in that particular room. It worked but not that well. However we managed and remain comfortable.
Stayed 5 nights in Nov 2024

4/10 Poor

Vandie

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Everything was okay but the bathroom was dirty! I did not complain but it was old hair all in the shower. We were barely there so! Everything else excellent….
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super spacious and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 3 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Clean and convenient with a friendly staff. The bar food was excellent, especially the wings.
Stayed 2 nights in Oct 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at the bar was very friendly and outgoing. Room was spacious and very clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was as described, clean. I couldn't get the temperature down to where I like it but it was a nice hotel would recommend. Staff seems overworked
Stayed 2 nights in Sep 2024

4/10 Poor

Nicole

Travelled with partner
Disliked: Staff & service, amenities
Had to call before check in and was placed on hold for 20 minutes. Never came back on the phone. When we got there they acted like it was my fault. Then said they don’t want people to do room service even though it is listed as an amenity. We came down to eat and the food was fine. In the room the tv remote didn’t work so I called down to ask for a new one. They hung up on me and never brought it. And I was very polite about all these issues so there was no reason to not be helpful. In the morning the lady called before checkout time and said we had a high balance and needed to pay now. It was only the bill from dinner which was less than $100. Of course we paid it at checkout. Just wouldn’t stay there again. Do not recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Darius

Stayed 1 night in Sep 2024

10/10 Excellent

Louis

Stayed 1 night in Oct 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
The best staff ever! Every single staff member I encountered were super friendly and helpful, even just in passing every single staff member asked if everything was good with my stay from the front desk at check in til my last elevator ride for check out. Great hospitality! I WILL absolutely return here on my next stay in Charlotte. Oh yeah. The hotel itself was clean and well maintained of course. But the people made it top notch. Great job!
Stayed 1 night in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was friendly. Mike running breakfast, the wait staff, the concierge....just great! It was good being back from NOLA.
Stayed 4 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Terri

The bar and restaurant were a big surprise! Food was excellent!!!! Drinks were excellent. I will definitely stay sgain
Stayed 2 nights in Sep 2024