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Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG

Indoor pool
Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Laundry
  • Air conditioning
  • Gym

Explore the area

Map
805 W Arrowood Rd, Charlotte, NC, 28217
  • Billy Graham Library
    ‪8 min drive‬
  • Carowinds Theme Park
    ‪10 min drive‬
  • SouthPark Mall
    ‪10 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Accessible (Comms Accesible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, Accessible (Comms Accesible)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG

Hotel with free breakfast, in the vicinity of Billy Graham Library
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and concierge services are on-site.
Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG offers 98 air-conditioned accommodations with free newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG. During your stay, you'll be close to Carowinds Theme Park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from Billy Graham Library and 9 minutes from Charlotte Premium Outlets
Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. The business-friendly Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG also features gift shops/newsstands, a picnic area, and concierge services. Free self parking is available.

This Charlotte hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (94 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are available for USD 10.0.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Arrowood
Holiday Inn Express Charlotte Arrowood
Holiday Inn Express Hotel Charlotte Arrowood
Holiday Inn Hotel Arrowood
Holiday Inn Express Hotel Arrowood
Holiday Inn Express Arrowood
Holiday Inn Express Hotel Suites Charlotte Arrowood
Express Charlotte Arrowood
Holiday Inn Express Hotel Suites Charlotte Arrowood
Holiday Inn Express Hotel Suites Charlotte Arrowood by IHG
Holiday Inn Express Hotel Suites Charlotte Arrowood an IHG Hotel

Holiday Inn Express Hotel & Suites Charlotte Arrowood by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 462 out of 780 reviews
Rating 8 - Good. 199 out of 780 reviews
Rating 6 - Okay. 66 out of 780 reviews
Rating 4 - Poor. 25 out of 780 reviews
Rating 2 - Terrible. 28 out of 780 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, comfortable beds & great breakfast options.
Stayed 1 night in Dec 2024

6/10 Okay

Siu Sum

Travelled with family
Liked: Staff & service
The facilities, the location etc are at average
Stayed 2 nights in Dec 2024

8/10 Good

Cleverson

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Yasser

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great attention by the staff very close to the highway and the breakfast was on point. The double queen room very spacious and. Family of 2 adults and 2 young kids.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Property conditions & facilities
Everything went smooth and that is what we needed.
Stayed 1 night in Dec 2024

8/10 Good

Alvah

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the Price
Clean room, comfy bed made for good sleeping.
Stayed 4 nights in Dec 2024

8/10 Good

omar

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast
Stayed 1 night in Jan 2025

8/10 Good

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the area - chose this hotel for the return trip both ways with family. Staff is courteous and professional. Took care of our request for extra sheets/pillows. Clean rooms/bath. Always like the hot breakfast choices at IHG. It would be great to have some Halal meat options as well. Overall great place for family stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Debra, Marion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome! Clean, comfortable and great breakfast! Pool area was nice too, but the water was a little too cold. We will stay again!
Stayed 1 night in Dec 2024

10/10 Excellent

Yu

Stayed 1 night in Dec 2024

10/10 Excellent

RONY

Liked: Cleanliness, staff & service, property conditions & facilities
Non
Stayed 3 nights in Dec 2024

10/10 Excellent

Apryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very clean smells good. Staff was very polite and respectful.. Definitely will stay again.
Stayed 1 night in Dec 2024

8/10 Good

Durell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel just the elevator was a peace of ****
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary G Matthews

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by our destination
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
OK for a hardened traveler for one night
Location and some clientele not good. Staff going through motions but do not care about quality of service. Room modern and very good except cleanliness. Breakfast items could be fresher and better. No quality food options close by. Overall OK, but not outstanding or 4 start review. Forgettable.
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel close to several eating spots & airport!
Stayed 2 nights in Dec 2024

10/10 Excellent

Valentin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the place very nice and clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close enough to downtown for a quick stay after football game. Everyone at front desk was super friendly and efficient. Breakfast above average for sure for "free" hotel breakfast.
Stayed 1 night in Dec 2024

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay!
We enjoyed our stay. The breakfast was amazing The pancake maker was genius. We highly recommend Holiday Inn Express Hotel & Suites Charlotte Arrowood
Stayed 2 nights in Dec 2024

10/10 Excellent

Syrina, Summerville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great hotel, great rates! I’ve stayed in a few Holiday Inn Express, and every one is so clean and beautiful. Glad the rates here were cheaper than other hotels in the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Donna Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Only place we will stay in Charlotte & we go there often. Steve is AWESOME!!! So is Miss Gloria!!! All the staff are so friendly & helpful! It's like staying at a friend's house! The beds are so comfortable & the rooms have big TV'S, mini fridges, microwaves, & coffee/tea makers.. all of this made my stay Last Christmas when I got the flu & spent almost the entire trip in bed! Highly recommend this Holiday Inn Express!!!
Stayed 1 night in Dec 2024

8/10 Good

Becca

Travelled with partner
The beds were good and pillows nice and soft. King size bed could use a couple more pillows as only 4 didn’t seem like quite enough. Water pressure wasn’t great. Breakfast was good and had a nice variety, only downfall was that on Sunday breakfast was to be until 10am. We got down there at 9:15 am and they had stopped replenishing items that had run out already, so the options were limited. Some people who came down around 9:30 had even more limited options and mentioned it to the staff who brushed it off. By 9:45 they had closed the breakfast doors. I just feel if it’s advertised until 10am it should be stocked until then.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adejumoke

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in good condition.
Stayed 1 night in Nov 2024

10/10 Excellent

Shaquanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely furniture in lobby and room.
Stayed 2 nights in Nov 2024