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Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Suite, 1 King Bed (Extra Living Area) | In-room safe, desk, laptop workspace, blackout curtains
Property amenity
Pool
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included

Explore the area

Map
9420 E Independence Blvd, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    3 min drive
  • Sportsplex at Matthews
    5 min drive
  • McAlpine Creek Greenway
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    25 min drive

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Extra Living Area)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Bathroom shower

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Charlotte/Matthews

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1029)
The price is €115
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Courtyard by Marriott Charlotte/Matthews

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Hotel in Matthews with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and a business centre are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel offers 89 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 14 minutes by car from Spectrum Center and 14 minutes from Charlotte Convention Center
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1550 square feet (144 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel. Self parking is free.
Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 804 reviews" "
Rating 8 - Good. 237 out of 804 reviews" "
Rating 6 - Okay. 61 out of 804 reviews" "
Rating 4 - Poor. 38 out of 804 reviews" "
Rating 2 - Terrible. 28 out of 804 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, bed comfortable, staff(especially Donna) was friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

David

Stayed 3 nights in Jul 2024

10/10 Excellent

Peter, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good - as expected.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located between Monroe and Charlotte. Breakfast and daily coffee were available. Area offered dining options, and was safe.
Stayed 4 nights in Jul 2024

10/10 Excellent

Krystal

Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Whole property was clean. Housekeeping was every day and polite. Front desk was very helpful
Stayed 3 nights in Jul 2024

10/10 Excellent

Jimena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Montressa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies that checked me in and out are the best i will be staying again soon
Stayed 1 night in Jul 2024

8/10 Good

Nicolás

Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for soccer!
Stayed 3 nights in Jul 2024

10/10 Excellent

Francisco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

8/10 Good

Milan, Allen

Stayed 3 nights in Jul 2024

10/10 Excellent

Jameka

Liked: Property conditions & facilities
Clean convenient had everything I needed !!!
Stayed 1 night in Jun 2024

8/10 Good

Selina

Stayed 2 nights in May 2024

10/10 Excellent

Karinna

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for business trip
Stayed 4 nights in Jun 2024

8/10 Good

Tejla

Liked: Cleanliness, staff & service, property conditions & facilities
This is my second time staying at this location, this time the room I was assigned was close to the busy road, it was very noisy!
Stayed 1 night in Jun 2024

10/10 Excellent

Bruno

Liked: Cleanliness, amenities
Very good hotel
Stayed 3 nights in Jun 2024

8/10 Good

Ernest

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly.
Stayed 2 nights in Jun 2024

8/10 Good

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth your time
Nice hotel, clean and everything worked breakfast was good
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
To start with the amenity information usually found in a hotel room , breakfast times, where it can be found, pool times etc. was non-existent. The next thing housekeeping came knocking at 9 am waking us up and was gone by the time we got to the door. They were back again at 10 as we were leaving. When we came back that evening NOTHING WAS DONE. We had to call the front desk for fresh towels and coffee in the morning. Upon returning on the second full day of our stay June 9th there STILL had been no cleaning of our room. The beds were not made , NO TOILET PAPER, no vacuuming was done. Overall our stay was horrible
Stayed 3 nights in Jun 2024

2/10 Terrible

Michael

Stayed 1 night in Jun 2024

6/10 Okay

Tommy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024