2/10 Hirveä
NIcole
21.10.2024
Huonoa: Henkilökunta ja palvelu
Would not recommend
Boiler was down, no hot water. No management on site to speak to. Management told the staff they would only offer $10.00 discount each night for no hot water. Lobby doors stayed open and the lobby was freezing. Hole in ceiling of lobby. Chairs wrapped up with caution tape. Other guests had complained of cockroaches in their bathroom on the vanity. I was left a voicemail that I only got once my plane landed and turned off airplane mode. Morgan Wallen concert is his weekend so limited availability at all other hotels. I was told by staff I would get full refund if I canceled and have yet to receive cancellation confirmation. We ended up having to pay $700 for one night at a hotel with hot water.
NIcole
Yöpyi 2 yötä lokakuussa 2024