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MainStay Suites Charlotte - Executive Park

2.5 star property

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Photo gallery for MainStay Suites Charlotte - Executive Park

Exterior
Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
32-inch flat-screen TV with cable channels, TV
Full-sized fridge, microwave, stovetop, dishwasher
Lobby

Reviews

4.6 out of 10

Popular amenities

  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen
  • Gym
  • 24/7 front desk

Explore the area

Map
5840 Westpark Drive, Charlotte, NC, 28217
  • United States Citizenship and Immigration Services office
    ‪5 min drive‬
  • SouthPark Mall
    ‪9 min drive‬
  • Bank of America Stadium
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Non Smoking (1 Queen Bed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Non Smoking (1 Queen Bed)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (1 Queen bed, Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Non Smoking (1 Queen bed, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Non Smoking (1 Queen Bed, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Non Smoking (1 Queen Bed, Roll-In Shower)

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

MainStay Suites Charlotte - Executive Park

Hotel with free parking, near York Road Community Park
A 24-hour fitness centre, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Weekly housekeeping is available.
MainStay Suites Charlotte - Executive Park offers 79 accommodations with a hairdryer and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at MainStay Suites Charlotte - Executive Park, you'll be within walking distance of Tyvola Square. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from York Road Community Park and 8 minutes from Charlotte Regional Farmers Market
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly MainStay Suites Charlotte - Executive Park. Self parking is free.

This Charlotte hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hawthorn Suites Wyndham Charlotte Executive Park
Hawthorn Suites Wyndham Executive Park
Hawthorn Suites Wyndham Executive Park Hotel
Hawthorn Suites Wyndham Executive Park Hotel Charlotte
Hawthorn Suites Wyndham Charlotte/Executive Park Hotel Charlotte
Hawthorn Suites Wyndham Charlotte/Executive Park Hotel
Hawthorn Suites Wyndham Charlotte/Executive Park Charlotte
Hawthorn Suites Wyndham Charlotte/Executive Park Hotel
Hawthorn Suites Wyndham Charlotte/Executive Hotel
Hawthorn Suites Wyndham Charlotte/Executive Park
Hawthorn Suites Wyndham Charlotte/Executive
Hotel Hawthorn Suites by Wyndham Charlotte/Executive Park
Hawthorn Suites by Wyndham Charlotte/Executive Park Charlotte
MainStay Suites Charlotte - Executive Park Hotel
Hawthorn Suites by Wyndham Charlotte/Executive Park
MainStay Suites Charlotte - Executive Park Charlotte
MainStay Suites Charlotte - Executive Park Hotel Charlotte

MainStay Suites Charlotte - Executive Park Reviews

Reviews

4.6
Rating 10 - Excellent. 10 out of 60 reviews
Rating 8 - Good. 4 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 15 out of 60 reviews
Rating 2 - Terrible. 26 out of 60 reviews

4.6/10

Cleanliness

5.6/10

Staff & service

4.0/10

Amenities

4.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

2/10 Terrible

paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

4/10 Poor

Robert

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The management were kind. However, the facility was quite dirty and loud, i believe they were undergoing renovations and signs said they were under new management...the door to the room was filthy on the outside. Upon entering the room it had a bad smell. There were zero hangers in the room. There was no nightstand. Overall condition of the room was unpleasant. I left 5 minutes after checking in and went to a different hotel.
Stayed 2 nights in Dec 2024

8/10 Good

Jed

Disliked: Cleanliness, amenities, property conditions & facilities
this property is at the end of a culdesac. Homeless people in the parking lot and nearby. Went to check-in, asked to use the bathroom, ort of order; 3 ring binder on counter titled maintenance issues, dirty entry area. Didn't feel safe.
Stayed 1 night in Dec 2024

2/10 Terrible

John Kampfer

Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here
Do not stay here. The facility was dirty. This shoukd not be an Hotels.com choice. It is sub-par.
Stayed 2 nights in Dec 2024

4/10 Poor

Megan

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Was okay just for the one night, but would not stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Gary

Liked: Staff & service
Under going renovation and it shows
Stayed 1 night in Nov 2024

4/10 Poor

Arieanna

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Joshua

This is nothing like the pictures. Disgusting. Smells and drug use around property. I checked right back out. Did not feel comfortable or safe.
Stayed 8 nights in Nov 2024

2/10 Terrible

Stan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First this was not the staff's issue, it is an owner issue and Expedia issue. I took pictures because so unbelievable. Sent to expedia on night there. He called Mainstay. We left and got another room, which cost $200 untop of the $65 plus, that was not refunded to us. I will never recommend either establishment. This was an unbelievable experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarajine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

2/10 Terrible

Eunice

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I want my refund. I did not get what i paid for, did not reflect the pictures even with renovations they say is being done. Management not responding to expedia to give refund is unexceptable. Refund now please.
Stayed 2 nights in Nov 2024

6/10 Okay

Rasheed

Stayed 1 night in Oct 2024

10/10 Excellent

NADIA, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room
Stayed 2 nights in Oct 2024

2/10 Terrible

fuquan

Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Everything was dirty , ROACHES EVERYWHERE , walls had mold , old trash and laundry just sitting in hallway it’s to much I can explain
Stayed 2 nights in Oct 2024

2/10 Terrible

Charles

Business traveller
Disliked: Amenities
The air barely worked. There were cockroaches and flies in my room. Pretty sure someone was smoking crack in the hall.
Stayed 1 night in Oct 2024

2/10 Terrible

Marc

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Denise

Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is under new management full of construction first room shower didn't work second room dirty. Just not as pictured wouldn't recommend for anyone thank goodness we only needed one night.....
Stayed 1 night in Oct 2024

2/10 Terrible

Richard

Travelled with partner
Disliked: Cleanliness, amenities
The hotel was absolutely filthy, every single room we went into on all three floors had roaches located within. Stains were found on multiple sheets and comforters and there was trash in the cabinets and old clothing in the closets.
Stayed 2 nights in Oct 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches
Stayed 1 night in Oct 2024

2/10 Terrible

Alina

Disliked: Cleanliness, staff & service, property conditions & facilities
ROACHES ROACHES ROACHES!!!! Do not stay here!! I’m trying to save as many people from making the same mistake as I did! It ruined my trip and had to pay for a new hotel! I found 2 roaches within 3 hours of me checking in! When I told the front desk he just shrugged and said well send housekeeping to your room in the morning. He wasn’t even surprised to hear that. I told him I’m not staying in a roach infested room & he said he wouldn’t give me a refund for that night! He said the only way he’d be able to give me one is if I had noticed in the first 15 mins after check in. Not just the rooms but the whole hotel looks sketchy and dirty.
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This place needs a good cleaning and disinfecting.
The hallways were dirty. Room doors were dirty. Inside the room the carpet was dirty dresser drawers were dirty and had trash in them. Mattress was wore out and almost folded in the middle of it. There was a table to possibly sit and eat at, if there were chairs to do that. Room had a full size fridge in it that someone had wrote looked like FU on it but was marked through. Bathroom was the cleaness thing in the room, but it was about a 6 on it at best. Super sketchy location, so be aware.
Stayed 1 night in Oct 2024

4/10 Poor

Rayvette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks like they need lots of help. No cleaning being done.
Stayed 1 night in Oct 2024

2/10 Terrible

Jordan

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel ever
This was easily the worst hotel I’ve ever stayed in. The doors at the entrance were wide open, dirt and debris from a renovation were scattered all over the floors in the lobby and hallways, the room smelled like mildew and weed, the faucet in the tub ran all night and the area was not the best. Numerous homeless people on and near the property, and there were multiple gunshots throughout the night. Highly recommend you stay somewhere else.
Stayed 1 night in Sep 2024

8/10 Good

Tearges

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024