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Residence Inn by Marriott Charlotte Northlake

3.0 star property

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Photo gallery for Residence Inn by Marriott Charlotte Northlake

Outdoor pool
Reception
Lobby
Exterior
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Kitchen
  • Breakfast included
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
9110 Harris Corners Parkway, Charlotte, NC, 28269
  • Northlake Mall
    ‪17 min walk‬
  • University of North Carolina at Charlotte
    ‪10 min drive‬
  • Spectrum Center
    ‪11 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking (Hearing Accessible)

LED TV

Studio, 1 King Bed, Non Smoking (Hearing Accessible)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

LED TV

Suite, 1 Bedroom, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, free WiFi

Studio, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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The price is €124
for 1 room
includes taxes & fees
24 Apr - 25 Apr
Courtyard by Marriott Charlotte Northlake

About this property

Residence Inn by Marriott Charlotte Northlake

Hotel with free breakfast, near Northlake Mall
An outdoor pool, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and a business centre. Weekly housekeeping is available.
Residence Inn by Marriott Charlotte Northlake offers 94 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas and includes dining tables. LED televisions come with satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn by Marriott Charlotte Northlake. During your stay, you'll be within walking distance of Northlake Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include newspapers, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Northlake Mall and 10 minutes from University of North Carolina at Charlotte
  • Pets welcome for a fee (restrictions apply)
Residence Inn by Marriott Charlotte Northlake offers its guests an outdoor pool and a 24-hour fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 1389 square feet (129 square metres) and includes conference space. The business-friendly Residence Inn by Marriott Charlotte Northlake also features barbecue grills, a garden, and a picnic area. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 1,389 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during October, November, December, January, February and March:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 17 September and close on 31 March.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Charlotte Northlake Aparthotel
Residence Inn Marriott Northlake Aparthotel
Residence Inn Marriott Charlotte Northlake
Residence Inn Marriott Northlake
Resince riott lake Aparthotel
Residence Inn by Marriott Charlotte Northlake Hotel
Residence Inn by Marriott Charlotte Northlake Charlotte
Residence Inn by Marriott Charlotte Northlake Hotel Charlotte

Residence Inn by Marriott Charlotte Northlake Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 181 out of 267 reviews
Rating 8 - Good. 53 out of 267 reviews
Rating 6 - Okay. 13 out of 267 reviews
Rating 4 - Poor. 5 out of 267 reviews
Rating 2 - Terrible. 15 out of 267 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
Never will visits again!!
Very rude front desk staff, over charged my card and told me if I used a different card next time this wouldn’t happen. Called me 4 different times at 7am to tell me the card I used had declined after payment was already taken from my bank! The people at the front desk barely spoke English and kept saying call the bank call the bank. I still have pended charges they are refusing to close so my money can be refunded. Idk if it’s a hotels.com thing but I always have issues with the hotels from here
Stayed 1 night in Dec 2024

10/10 Excellent

Shelia

Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Stayed 1 night in Dec 2024

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and convenient
Stayed 1 night in Dec 2024

10/10 Excellent

BARBARA, Fullerton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice. friendly, efficient mgr at check in
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brigith

Stayed 3 nights in Dec 2024

4/10 Poor

Jennie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed several times over the past year, this time was the worse I've ever experienced. No cleaning service for 7 days
Stayed 7 nights in Dec 2024

2/10 Terrible

Diego

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
No good
Stayed 1 night in Nov 2024

6/10 Okay

Jo

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Improper check in
We reserved 2 rooms through hotels.com We were advised at the front desk we could only get one room. We were advised hotels.com only reserved one room for us instead of two Upon checking out, they FOUND the 2 reserved rooms and wanted to charge us for 2 rooms intead of one
Stayed 1 night in Oct 2024

2/10 Terrible

James

Business traveller
Disliked: Cleanliness, staff & service, room comfort
Shower was not clean , dishwasher broken. Told staff , nothing was done. Would not provide a weekly paid to date invoice for my expense report unless I checked out so I did . Breakfast was terrible. Will never stay there again
Stayed 19 nights in Oct 2024

8/10 Good

Kissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean with updated appliances and a comfortable bed. Love the full kitchen!
Stayed 1 night in Oct 2024

10/10 Excellent

Sonya

Stayed 1 night in Oct 2024

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good breakfast, and good customer service!!! I will for sure stay again!!
Stayed 5 nights in Oct 2024

10/10 Excellent

Celicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Tyrone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2024

10/10 Excellent

Celicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Very friendly staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

michael

Stayed 2 nights in Sep 2024

2/10 Terrible

Tierra

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel to celebrate my nephews 16th birthday. Upon arrival the front end staff was great however I will highlight all of the lows within this space: 1. the first room we checked into, had someone still in the room. When i got to the room the door was propped open and i could hear people in the room 2. My mom and I went back to the front desk and let the staff know and she was able to put us in a new room. 3. get into the room and the room is clearly not properly cleaned...crumbs left on the kitchen area floor and the carpet was clearly not vacuumed. Again I contacted the front desk to let her know this and she let me know someone would be up to clean the room. 4. at this point (around 6pm) my mother and i leave the hotel and we are assured by front desk staff that the room would be cleaned while we were out. 5. return to hotel room and room is still in the same condition. 6. contact front desk (same staff) and she let us know someone would be up to sweep the floors..no one comes SATURDAY MORNING. please also note the TV (volume extremely loud) was on once we arrived Friday afternoon but since we just showered and left right back out this wasnt a huge area of concern. once we got back friday night the tv is still on and there is no remote to control the tv volume or power on/off. 7. new front desk staff (extremely rude) is on shift and we let her know about the condition of our room. she shares that management will not get 8.she proceeds to tell us
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sammie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy and room exceptionally clean.
Stayed 1 night in Aug 2024

8/10 Good

Lasheka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Srinivas

Stayed 1 night in Jul 2024