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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby lounge
Property amenity
Lobby lounge
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking available
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
3950 Arco Corporate Drive, Charlotte, NC, 28273
  • Charlotte Premium Outlets
    ‪5 min drive‬
  • Billy Graham Library
    ‪11 min drive‬
  • Carowinds Theme Park
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Hearing Accessible)

55-inch flat-screen TV with satellite channels, TV

Suite, 1 King Bed (Hearing Accessible)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby

Hyatt Place Charlotte/Arrowood

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, (1012)
The price is €80
for 1 room
includes taxes & fees
29 Apr - 30 Apr
Hyatt Place Charlotte/Arrowood

About this property

SpringHill Suites by Marriott Charlotte Southwest

Hotel with free breakfast, near Charlotte Premium Outlets
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Charlotte Southwest. During your stay, you'll be within walking distance of Topgolf. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Charlotte Premium Outlets and 11 minutes from Billy Graham Library
  • Cats and dogs welcome for a fee
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Charlotte Southwest. For a fee, parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
SpringHill Suites by Marriott Charlotte Southwest has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 3.87 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

SpringHill Suites by Marriott Charlotte Southwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 456 out of 679 reviews
Rating 8 - Good. 121 out of 679 reviews
Rating 6 - Okay. 43 out of 679 reviews
Rating 4 - Poor. 27 out of 679 reviews
Rating 2 - Terrible. 32 out of 679 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Dec 2024

2/10 Terrible

Nicholas

Stayed 1 night in Jan 2025

10/10 Excellent

Nikolay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine except $ parking.
Stayed 1 night in Jan 2025

8/10 Good

Kahssia

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Ebony

Travelled with family
Disliked: Amenities, property conditions & facilities
When I first got there, the front desk person was amazing! She was kind and patient. However, the property needs to be maintained. On the elevator, there was broken tile that you could easily trip over, the shower head was barely in the wall and the bathroom door was physically coming off the wall. The bathroom door locked from the inside and I called front desk. I needed to get my soap out the bathroom to check out. After about 20-30 minutes after I called, I went down to the front desk for help because no one showed up, I was given a screwdriver to open the door and was told it happens often due to the doors design. Typically, Marriott’s have a pretty decent breakfast, not here. All you got was paper thin bacon and pre made omelets not made with real eggs. The yogurts were spoiled and the juice machine was broken. Is a great location if you’re going to Carowinds but I probably wouldn’t stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Latasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was nice and friendly. It was quiet and in perfect location of everything
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
The stay was great. The hotel was very clean and the staff very polite and accommodating. There is a parking fee - about $5. In the hotel, sound travels well near the stairs and there were people (kids, maybe?) running up and down the stairs until well after midnight. I sleep heavy, it didn't matter to me. Others heard it though. Breakfast was pretty healthy fare.
Stayed 1 night in Jan 2025

4/10 Poor

Keishaun

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The property wasn’t the best but for the price it was decent
Stayed 3 nights in Nov 2024

6/10 Okay

Andres, Winter Springs

Liked: Cleanliness
Property is clean and room is good. Breakfast is probably a 3 out of 10
Stayed 4 nights in Dec 2024

8/10 Good

Abdul

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Curtis

Travelled with family
Disliked: Cleanliness, staff & service
At my stay one of the pillow cases had some many stains on it I couldn’t believe someone would put that pillow case on a pillow I went to the front desk to show the clerk she didn’t care all she did is write what room is was in so she can have someone remove the pillow case no apologies, no sorry for the inconvenience nothing. Normally Springhill Suites are really nice but this one in Charlotte. Southwest is a no go
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disappointed this time
I've stayed at this property many times over the years. This time, the comforter had stains of old blood which was shocking and unsanitary. I may need to rethink staying there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Ricardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the place was great. The showers were very warm, but not hot. The breakfast was all right, but had very few choices. The staff was very friendly and helpful. The rooms are very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Aneesah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Loved the staff, service and amenities. I’d definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Stayed 1 night in Dec 2024

10/10 Excellent

Myly

Liked: Cleanliness, staff & service, property conditions & facilities
Good place and roomy space
Stayed 2 nights in Dec 2024

6/10 Okay

Geneva

Stayed 1 night in Dec 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were very friendly and accommodating. The property could use some updating, but it wasn't bad. I would stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

randy

Liked: Cleanliness, property conditions & facilities
Very clean and excellent layout of room. Only complaint was we booked for four adults and only had three sets of bath linens. When we asked front desk for additional bath linens they didn't have enough extra to give us.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Could've been better
The heat in room didn't work at all so we had to sleep in hoodies to stay warm. All they told us was maintenance had to fix it later. The bed wasn't that comfortable as previous SpringHill Suites. The occupants on our floor were loud and opening doors all night
Stayed 1 night in Dec 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and spacious rooms, good location. Functional gym. Don’t think the need to charge for parking given the area and cost of rooms.
Stayed 2 nights in Dec 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized rooms, clean, decent gym, convenient location.
Stayed 1 night in Dec 2024

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

george, abingdon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
pretty nice .A little noisy but overall it was fine
Stayed 1 night in Nov 2024