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Holiday Inn Express Cheltenham by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express Cheltenham by IHG

Bar (on property)
Exterior
Point of interest
Lobby lounge
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Cheltenham Town Hall
    ‪15 min walk‬
  • University of Gloucestershire
    ‪3 min drive‬
  • Cheltenham Racecourse
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast) | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, soundproofing

Standard Room (with Free Hot Breakfast)

  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 King Bed, Accessible (with Free Hot Breakfast) | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible (with Free Hot Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Cheltenham by IHG

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe and concierge services are on-site.
Holiday Inn Express Cheltenham by IHG offers 138 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a shower and hairdryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
Holiday Inn Express Cheltenham by IHG's great location gets high marks from our customers. During your stay, you're just a quick walk from Cineworld Cheltenham. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 15 minutes by foot from Cheltenham Town Hall and a 2-minute drive from Cheltenham General Hospital
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Holiday Inn Express Cheltenham by IHG. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Great Room – This café serves breakfast and light fare.
On-site venue No. 2 – This bar only serves light fare. Open 24 hours. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, Chinese (Mandarin), English, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.95 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 90.00
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cheltenham Holiday Inn Express
Holiday Inn Express Cheltenham
Holiday Inn Express Hotel Cheltenham
Cheltenham Holiday Inn
Holiday Inn Cheltenham
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Express Cheltenham Hotel
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Express Cheltenham By Ihg
Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham by IHG Cheltenham
Holiday Inn Express Cheltenham by IHG Hotel Cheltenham

Holiday Inn Express Cheltenham by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 420 out of 1000 reviews
Rating 8 - Good. 380 out of 1000 reviews
Rating 6 - Okay. 123 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Louise

Stayed 2 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

P I Price

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good find

Central location and within walking distance of the town center and the Race Course. Lovely, friendly staff who explained everything to us on check in. Reasonable price which includes breakfast and a discount on nearby parking.
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Stayed 1 night in Dec 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Gary

Liked: Staff & service
Disliked: Cleanliness

Not the usual standard!!!

We had a disabled friendly room which we did not have an issue with but the kettle had been used to boil milk and dirty tissues under the sink unit!!
Stayed 1 night in Dec 2024

10/10 Excellent

Vitoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Christophe

Stayed 3 nights in Nov 2024

6/10 Okay

Fraser

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities
-
Stayed 2 nights in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Shahid

Business traveller
Liked: Cleanliness, staff & service, room comfort

Don't book through hotels.com

I have no issue with the hotel. I do however have an issue with hotels.com not understanding what a VAT receipt is. They gave me a number to contact and this number asks for an itinerary number, as soon as you enter that number, it's not recognised. Even the hotel itself doesn't recommend I use your app to book my stay with them. Very very disappointed with the service from hotels.com
Stayed 4 nights in Oct 2024

2/10 Terrible

H

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent, and my kids really enjoyed it. Check-in was seamless, and very helpful information provided
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

It was just an overnight stay. The kids love and enjoy the stay! Most especially they enjoyed the breakfast 👍 the only downside pool was outside the hotel.
Stayed 1 night in Oct 2024

6/10 Okay

Neil, Hamilton

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to downtown
Stayed 3 nights in Oct 2024

10/10 Excellent

Vitesh

Stayed 2 nights in Sep 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Viv

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed there for a couple of days and the stay was pleasant. Staff were very friendly and helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice easy check in, helpful staff and a clean comfortable room
Stayed 1 night in Oct 2024

10/10 Excellent

Nick

Stayed 5 nights in Sep 2024

6/10 Okay

Toby

Stayed 1 night in Oct 2024