Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel - Reviews, Photos & Rates

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Dates

December 2024

January 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Gym

Laundry

24/7 front desk

Housekeeping

Air conditioning

Explore the area

26 Rufus Robinson Road, Sylva, NC, 28779

Oaks Gallery
18 min walk
Tuckasegee River
2 min drive
Country Side Bowling Lanes
3 min drive

Room options

Blackout curtains, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Sleeps 6
2 Queen Beds

Suite, 1 Bedroom

Sleeps 4
1 King Bed

Standard Room

Sleeps 2
1 Double Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Sleeps 2
1 King Bed

Standard Room, 1 King Bed

Sleeps 2
1 King Bed

Suite, 2 Queen Beds

Sleeps 6
2 Queen Beds

Standard Room, 2 Queen Beds (Extra Floor Space)

Sleeps 4
2 Queen Beds

Similar properties

Pool

Hot tub

Breakfast included

Parking included

for 1 night

includes taxes & fees

8 Dec - 9 Dec

About this property

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel

Hotel in Sylva with free breakfast and fitness centre

This hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel offers 67 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel. During your stay, you're just a quick walk from Nantahala National Forest. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.

Free buffet breakfast served daily
Free WiFi
Free self-parking, extended parking and Motorhome/coach/lorry parking
Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
On-site recreation includes a gym
Guests have great things to say about the helpful staff and the clean guestrooms
Steps from Nantahala National Forest and a 1-minute drive from Oaks Gallery

A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available daily. Event space at this hotel measures 388 square feet (36 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel. Self parking is free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free extended parking on site
Free RV/bus/lorry parking on site

Food and drink

Free buffet breakfast available daily 6:30 AM to 9:30 AM
Coffee and tea in common areas

Family friendly

Cot (surcharge)
In-room microwave
In-room refrigerator
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Vending machine

Guest services

Housekeeping (daily)

Business services

24-hour business centre
388 square feet of conference space
Computer station
Meeting room

Outdoors

Barbecue grill
Garden
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair accessible (may have limitations)

1 building
3 floors
At least 10% of profits reinvested in community and sustainability
Built in 2003
No plastic drinking straws

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Cot (surcharge)

Bathroom

Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

42-inch LED TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Free local calls
Free weekday newspapers
Iron/ironing board
Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 1:30 AM

Early check-in subject to availability

Early check-in fee: USD 50

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:

Indoor pool

The following facilities are closed on Friday and Saturday:

Indoor pool

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are not available.

Cots (infant beds) are available for USD 10.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Early check-in fee: USD 50 (subject to availability)
Crib (infant bed) fee: USD 10.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Front desk staff will greet guests on arrival.

We should mention

Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Alcohol isn't served at Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Stes Dillsboro-Western Carolina

Holiday Inn Express Stes Dillsboro-Western Carolina

Holiday Inn Express Sylva Western Carolina Area Hotel

Holiday Inn Express Western Hotel

Holiday Inn Express Sylva Western Carolina Area

Holiday Inn Express Western

Holiday Inn Express Hotel Stes Dillsboro Western Carolina

Holiday Inn Express Suites Sylva Western Carolina Area

Holiday Inn Express & Suites Sylva - Western Carolina Area, an IHG Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Okay

Andy

Business traveller

23 Aug 2024

Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family, Business traveller

18 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Situated in a beautiful area but conveniently close to the highway. Clean, open, and relaxing lobby.

Stayed 2 nights in Aug 2024

6/10 Okay

Claire

15 Aug 2024

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Nice clean hotel. Unfortunately, we booked and paid more than surrounding hotels for the purpose of using the pool and hot tub. Both were closed due to "chemical issues." I honestly don't think they should charge full price if their main amenity is closed. If we had been informed ahead of time we would have canceled and stayed somewhere else.

Stayed 1 night in Aug 2024

10/10 Excellent

Marshall

14 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel was clean and comfortable. Felt safe and quiet.

Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with family

10 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem

Everything was great. It truly was a hidden gem for me and the family.

Stayed 2 nights in Jun 2024

10/10 Excellent

Teri Lynn

Travelled with family and small children

6 Aug 2024

Liked: Amenities

Friendly staff

Stayed 1 night in Jul 2024

10/10 Excellent

Jeffery

Travelled with partner

4 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Hotel is new and our rooms were great. The staff was very helpful and nice. We will definitely stay here again also the prices are affordable.

Stayed 2 nights in Aug 2024

10/10 Excellent

kathy

31 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On regular creamer for coffee disappointing!

Stayed 1 night in Jul 2024

8/10 Good

David

Travelled with partner

29 Jul 2024

Liked: Cleanliness, amenities, property conditions & facilities

The amenities

Stayed 2 nights in Jul 2024

10/10 Excellent

Nilmini

Travelled with family

29 Jul 2024

Liked: Amenities

Clean

Stayed 1 night in Jul 2024

10/10 Excellent

Chad

Travelled with family

26 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing place

Stayed 1 night in Jul 2024

10/10 Excellent

Felicia, Clinton

Travelled with family

26 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice stay. Comfortable beds and great free breakfast.

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

24 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel has been renovated recently, very nice.

Stayed 2 nights in May 2024

10/10 Excellent

Linda

23 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Dianna, Forsyth

Travelled with family

22 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk staff was absolutely amazing!!

Stayed 1 night in Jul 2024

8/10 Good

Tara

20 Jul 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Stayed 1 night in Jul 2024

10/10 Excellent

Shannon

Travelled with partner

14 Jul 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed here based on the reviews. They were right! Nice rooms, comfy beds, clean, quiet, good breakfast - it did not disappoint! Will definitely stay again.

Stayed 2 nights in Jul 2024