Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

Exterior
Indoor pool
Suite, 1 King Bed | In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2436 Gum Rd, Chesapeake, VA, 23321
  • Western Branch Park Dog Park
    11 min walk
  • Chesapeake Square Mall
    16 min walk
  • Bon Secours Health Center At Harbour View
    8 min drive
  • Norfolk, VA (ORF-Norfolk Intl.)
    25 min drive

Room options

Standard Room, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel

Hotel with free breakfast, near Chesapeake Square Mall
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, coffee/tea in a common area and a business centre.
Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel offers 90 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel gets good marks from our customers. During your stay, you'll be within walking distance of Chesapeake Square Mall. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Chesapeake Square Mall and 7 minutes from Great Dismal Swamp National Wildlife Refuge
Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 635 square feet (59 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel. Free self parking is available.

This Chesapeake hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chesapeake
Holiday Inn Express Hotel Chesapeake
Holiday Inn Express Hotel Suites Chesapeake
Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel
"Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel"

Holiday Inn Express Hotel & Suites Chesapeake, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 259 out of 711 reviews" "
Rating 8 - Good. 191 out of 711 reviews" "
Rating 6 - Okay. 121 out of 711 reviews" "
Rating 4 - Poor. 71 out of 711 reviews" "
Rating 2 - Terrible. 69 out of 711 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Megan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not friendly. Room smelled awful. Had to move rooms and it wasn’t much better. Shower was molded. Breakfast was not good.
Stayed 1 night in Aug 2024

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again and recommend to others! Clean & safe experience.
Stayed 1 night in May 2024

4/10 Poor

Sheena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Fair
Stayed 1 night in Aug 2024

6/10 Okay

Donna

Liked: Staff & service
Disliked: Cleanliness
Paid extra 200 for incidental, carpet wet by AC
Stayed 2 nights in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Freddie

Liked: Cleanliness, staff & service
Very quiet location
Stayed 3 nights in Aug 2024

4/10 Poor

Mercedes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Box Spring was moldy. Bathroom was dirty and needs updating, rusty waterstained ceilings and walls. Toilet was clogged and I advised on morning and when I hot back in evening they said the person left for the day and brought us up a plunger, the pancake machine was broken fir days, they didnt have barely anything for breakfast 1st day we got there so we spent more $ going out for bkfst which was the reason we booked there. I expect this from Choice hotels which was also why we booked here but I was disappointed. I tried to book a 3rd night but they were charging more than Expedia and although I found a less expensive hotel, we booked the 3rd night since kids were tired. Ice machine didnt work. Pool was nice but very humid and no pool warmer which was ok. The Queen beds werent true Queen size. Main lobby was nice. Was it the worst place? No. But for the price, I expected more. Too expensive. Food staff fixed the pancake maker rhemselves and were very nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful! In particular, Kinjal at the front desk was exceptionally kind and always welcomed us with a smile!! Cleaning crew and breakfast crew were awesome!
Stayed 3 nights in Jul 2024

8/10 Good

LUIS

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had issue with AC. Was busy weekend so was hard to accommodate. Staff did great job working with me to find a solution
Stayed 4 nights in Jul 2024

10/10 Excellent

Rheamarie

Stayed 3 nights in Jul 2024

6/10 Okay

Daniel

Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marleika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room everything clean from the entry to the exit door is clean
Stayed 3 nights in Jul 2024

8/10 Good

Anthony

Stayed 2 nights in May 2024

6/10 Okay

Elizabeth

Travelled with family and small children
Disliked: Cleanliness
arrived and my two rooms was dirty. linen had visible stains and I had to ask for different rooms.
Stayed 3 nights in Jun 2024

8/10 Good

Nannie, Fort Mill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property had reviews regarding their breakfast but i found the options to be good and the food to be decent. The bed was comfortable the room was huge and we had great service from staff.
Stayed 4 nights in Jun 2024

2/10 Terrible

Roy

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed.
The common areas and the outside looked nice, but my room was nasty. The entrance door was misaligned and hard to close, the carpet and the sofa were stained. There was a dirty towel on the floor in the elevator. To make matters worse, the shower floor was dirty so me and my wife had to wash up in the sink. This was not at all like the other Holiday Inn Express hotels i have stayed in which is why i chose to stay here. I will never stay in this location ever again and makes me question whether if ill stay in the other locations.
Stayed 1 night in Jun 2024

2/10 Terrible

Destiny

Stayed 1 night in Jun 2024

8/10 Good

Coretta

Stayed 4 nights in Jun 2024

10/10 Excellent

Shanae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and relaxing stay
Stayed 1 night in May 2024

6/10 Okay

scotty

Liked: Cleanliness
Disliked: Property conditions & facilities
Wasnt bad just very average all around
Stayed 2 nights in May 2024

8/10 Good

Angelique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The breakfast was poor. Only eggs,bacon. 1 type of fruit. Pancake machine not working no toast. Could be better
Stayed 3 nights in May 2024

10/10 Excellent

LUIS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024