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Macdonald New Blossoms Hotel, Chester

4.0 star property

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Photo gallery for Macdonald New Blossoms Hotel, Chester

Property entrance
Front of property
Reception hall
Lounge
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
St John Street, Chester, England, CH1 1HL
  • Chester Cathedral
    ‪3 min walk‬
  • Chester City Walls
    ‪7 min walk‬
  • Chester Racecourse
    ‪10 min walk‬
  • Manchester (MAN)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Double Bed (Deluxe Suite)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Suite, 1 Double Bed (Deluxe Suite)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Suite, 1 Double Bed (Super Deluxe Suite)

Desk, laptop workspace, iron/ironing board, free WiFi

Superior Suite, 1 Double Bed (Super Deluxe Suite)

  • 37 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe King)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Double Bed (Deluxe King)

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Double)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed (Standard Double)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Standard Family 3)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Double Bed (Standard Family 3)

  • 29.8 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Standard Family 4)

Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, 1 Double Bed (Standard Family 4)

  • 29.8 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (Standard Twin)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Single Beds (Standard Twin)

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed (Standard Single)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 Single Bed (Standard Single)

  • 6 sq m
  • Sleeps 1
  • 1 Single Bed

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Exterior

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  • Breakfast included
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  • Free WiFi
4.4 out of 5, Excellent, (1845)
The price is €134
for 1 room
includes taxes & fees
4 Apr - 5 Apr
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About this property

Macdonald New Blossoms Hotel, Chester

Victorian hotel with 24-hour front desk and bar/lounge
Along with a bar/lounge, this smoke-free hotel has conference space and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Macdonald New Blossoms Hotel, Chester offers 67 accommodations with a hairdryer and an iron/ironing board. 22-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Macdonald New Blossoms Hotel, Chester's great location gets high marks from our customers. During your stay, you're just a quick walk from Chester City Walls. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the helpful staff
  • Within a 15-minute walk of Chester City Walls and Chester Racecourse
As a guest of Macdonald New Blossoms Hotel, Chester, you'll find tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Macdonald New Blossoms Hotel, Chester also features express check-out and a lift.

This Victorian Chester hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 8:00 AM to 10:30 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 22 per person
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Blossoms Hotel Chester
Chester Macdonald Hotel
Chester New Blossoms Hotel
Macdonald Blossoms Chester
Macdonald New Blossoms
Macdonald New Blossoms Chester
Macdonald New Blossoms Hotel
Macdonald New Blossoms Hotel Chester
New Blossoms Hotel
New Blossoms Hotel Chester
Hotel Macdonald New Blossoms
Macdonald New Blossoms Hotel, Chester Hotel
Macdonald New Blossoms Hotel, Chester Chester
Macdonald New Blossoms Hotel, Chester Hotel Chester

Macdonald New Blossoms Hotel, Chester Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 309 out of 1002 reviews
Rating 8 - Good. 310 out of 1002 reviews
Rating 6 - Okay. 203 out of 1002 reviews
Rating 4 - Poor. 123 out of 1002 reviews
Rating 2 - Terrible. 57 out of 1002 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rollon

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has gone done so quickly under the new management
Booked a double room and was allocated to a single room the size of a cupboard, mearly 9sqm... no customer service and no interest shown in resolving the problem. Management not showing up and didn't care. Breakfast buffet was so poor that past 9.15 on a sunday moring there was nothing left on hot food.
Stayed 1 night in Dec 2024

4/10 Poor

Ian

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
The positives & negatives of McDonald Hotel - Ches
The bed was extremely comfortable and the night shift staff were attentive and they provided great service. The room was slighly cold. Shower water was honestly freezing. The sink was totally blocked. The side of the bath was broken & sharp and caused me hurting my leg. Breakfast was booked for a certain slot yet there was only 3 vegetarian cooked items left! I actually paid for 2 breakfasts when I booked, but there were not enough for one.. NO-ONE were cleaning as other guests have left. A rag & antibacterial was left on a table for the duration of my breakfast and my salt shaker was terribly dirty with old sauce on it. It was very poor.
Stayed 1 night in Dec 2024

10/10 Excellent

Nia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location to city centre
Stayed 1 night in Dec 2024

2/10 Terrible

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities
Past your best McDonald Blossom.
Oh dear McDonalds Blossom Hotels. It feels like you are about to shut down what a disappointing weekend break we had with you. During our stay I was invited to book in to the restaurant, when we asked about it we were told it’s been closed since 2019. We paid hard earn money for a poor experience. Where to start The hotel reception area smells of drains and is very unpleasant. The staff tried to be attentive. Our room 109 was a good size with a comfy bed. The bathroom however had lots of black mould on the tile grout the shower fitting is just hanging on the wall by its pipes the bath plug take an age to drain away, the shower door is ineffective and let water seep all over the floor, the extract fan don’t work. We did not get our room serviced even when we left the door sign on asking for service. Weekend breakfast is not worth your money. The food was not ready when guests arrived and after 25 minutes some left only having a bit of toast. It was really bad cheap sweet bread, mediocre coffee in a flask the condiments when available were in bowls that looked like they hadn’t been washed for days just refilled on top. Not appealing at all. The serving plates had seen better days. And not a single pasty available on Sunday morning. Other guest were seen shaking theirs heads in disappointment. Guest having to ask for food items to be refilled. It is fair to say we will not be staying again. Great location though.
Stayed 2 nights in Dec 2024

6/10 Okay

Andrew

Disliked: Cleanliness, property conditions & facilities
okay place.
dated furniture. needs to upgrade carpets and curtains. dust in room . creaky flooring. pretty quiet place. bar needs to stock up and a re furb quite dear. bedding clean bed quite comfy. hairs on bathroom floor. shower was okay quite powerful. breakfast wasn't the best coffee was awful no white sugar available. staff were nice though.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Central location
Old building in need of refurb/TLC. Great location for city centre and Christmas markets, but also close to a few clubs so was a bit noisy at night (though we had a room closer to the clubs, might not be a problem in other rooms) Buffet breakfast at the weekends when busy, breakfast cooked to order on Monday morning. Good selection of food, though items were running out when busy, and coffee was weak for my taste Bedroom was clean enough, but public areas were hut an miss Overall we would return to Chester, but might choose a different hotel next time
Stayed 3 nights in Dec 2024

8/10 Good

Fiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Wendy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location is spot on. Lovely hotel - beds, bathroom and room in general, all clean , but some very dusty parts in the rooms. Light fittings, skirting boards layers of dust....Need a feather duster!!!
Stayed 3 nights in Dec 2024

4/10 Poor

Timothy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Hot nights and Cold showers - Room 110
Shower was lukewarm and radiator heating could not be turned down. I slept with the window open to cool the room and had a cold shower the first morning. I informed the front desk who later informed me the faults had been fixed. A second night and morning showed that the faults were unchanged.
Stayed 2 nights in Dec 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
RIP off
I want to request refund Room was terrible, no water in the room. Very dated. Chef didn’t turn up in the morning so couldn’t have breakfast
Stayed 1 night in Nov 2024

6/10 Okay

Lawrence

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointed with the hotel. We paid £200 for a room which would of been a better standard in a Hostel! Dirty carpets, dirty bathroom, some sort of gravy stains over the switches. I took pictures to show but wont let me attach on here. I paid for two rooms at £200 each - DISSAPOINTED I wouldnt recommend unless you were paying £50-70 a night because that is the standard of this hotel
Stayed 1 night in Nov 2024

8/10 Good

Robert

Nice room tied hotel
Stayed 1 night in Nov 2024

10/10 Excellent

LESLIE

Stayed 1 night in Nov 2024

6/10 Okay

Dave

Travelled with partner
The hotel was lacking maintenance, broken and loose fittings throughout the hotel, not very clean in some areas, breakfast was poor. Some self service items had run out. Breakfast order took 25 minutes to arrive, and was incorrect. The facility was quite cheap, and centrally located which was good, but next time I would not choose to have breakfast there.
Stayed 1 night in Nov 2024

2/10 Terrible

Christopher

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Wont ever be staying here again, booked a last minute 2 night break to do some Christmas shopping in Chester. Arrived around 11pm and we were greeted by the receptionist and given our room keys. Before we got in to our room, there were 2 dirty glasses left on the windowsill in the hallway, these could have recently been left, but they were still there the next morning. The building is old and has character, so much so that the doors dont fit in their doorcases and they tend to rattle and creak all night long, the door security chain was also broken and didnt work at all. The bed was very comfortable and the room was warm, but it was also dirty. Thick dust all over the sockets and fittings and lightbulbs etc... I struggled to sleep with the numerous air conditioning units directly outside the window buzzing away all night and then we were woken by the sound of pipes clattering away somewhere. The bathroom was very dated and in need of a deep clean, the mirror screws were held in with some earth wire insulation, the towel radiator connector was held together with lots of black insulation tape and the earth cable just hanging out of it. The soap dispenser was dirty and had rust marks around the rim. Got in the shower in the morning and there was no hot water, the water was lukewarm at best and I don't like hot showers at the best of times. I expected more from a supposedly 4 star hotel and was peeved at paying for what felt like contractors accomodation above an old pub.
Stayed 2 nights in Nov 2024

6/10 Okay

Lauren

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Angela

Disliked: Staff & service
A bit disappointed
The hotel had a lovely Christmas tree and we were greeted by a friendly receptionist. Our room was a nice shape and cosy, as you'd expect for a standard room. It was a bit chilly and we struggled to get it warm. The towel rail in the bathroom did not work and the tea and coffee privided was a bit odd- 5 small milks and one small packet of biscuits between the two of us.Our room was serviced and the bed made, as expected. Used glasses were not removed or replaced and still no more biscuits. We just felt that there wasn't much care. We had an email to say we could use the leisure facilities only to be told , by the barman, that 'we don't have any! People think theres a golf course and we don't even have a snooker table!' I feel this sums it up wuite well.
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Excellent City Centre Horel
Great location in middle of Chester City Centre Really helpful and friendly reception staff Decor is in need of updating but hotel is clean Plenty of choice at breakfast and the restaurant staff couldn’t have been more pleasant and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Emergency stop off.
Very kind and helpful staff, fantastic find when unexpectedly unable to get home from Christmas shopping trip.
Stayed 1 night in Nov 2024

4/10 Poor

John

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing - not like the description or the pi
Hotel looks nice from the outside and on the pictures, but the room I stayed in was in a very sorry state. I booked a deluxe room and when I got in, the shade on the bedside lamp was hanging at a funny angle so I straightened it and the whole thing fell off leaving exposed electrical connections. I fixed this one for them. The toilet seat was hanging on by only one fixing. Not great. The bath is under the window so the shower sprays the window sill which is consequently rotten and covered in mould. I felt like I would get more dirty just by getting in the shower! The room was very sparce and nothing like the lovely picture for a deluxe room. Dressing gowns were provided but they weren't hung up, they were just screwed up in a ball on one of the shelves in the wardrobe which made it look like they hadn't been changed from the last occupant. Reception staff were very polite and the breakfast was nice but the hotel is in need of some TLC I would say.
Stayed 1 night in Nov 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite a mixup with the hotel saying the break hadn’t been paid for when it had we enjoyed our stay at the hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Declan

Stayed 1 night in Oct 2024