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The Townhouse Chester

3.0 star property

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Photo gallery for The Townhouse Chester

Coffee/tea maker, electric kettle
40-inch flat-screen TV with digital channels, TV, Netflix
Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Staircase
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Lower Bridge Street, Chester, England, CH1 1RS
  • Chester City Walls
    ‪9 min walk‬
  • Chester Racecourse
    ‪10 min walk‬
  • Chester Zoo
    ‪7 min drive‬
  • Liverpool (LPL-John Lennon)
    ‪43 min drive‬

Room options

View all photos for Two Bed Apartment

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Two Bed Apartment

  • Sleeps 8
  • 2 King Beds, 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room

Family Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Large Single Bed OR 4 Single Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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  • Restaurant
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includes taxes & fees
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About this property

The Townhouse Chester

Georgian hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and an arcade/games room are on-site.
The Townhouse Chester offers 30 accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include a shower with a hydromassage showerhead, and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at The Townhouse Chester, you're just a quick walk from Chester City Walls. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Grosvenor Museum and Dewa Roman Experience
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, an arcade/games room, and gift shops/newsstands are also featured at the eco-certified The Townhouse Chester.

Smoking is allowed in designated areas at this 3-star Chester hotel.

For a fee, guests can enjoy full breakfast on weekdays from 8:00 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
The Townhouse Chester has a restaurant on site.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 10 per night); discounts available

Food and drink

  • Full breakfast available for a fee 8:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 2 pets
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.95 per person
  • Nearby parking fee: GBP 10 per night (1640 ft away)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
An early check-in may be available by prior arrangement.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Bridge Street Townhouse Hotel Chester
Bridge Street Townhouse Hotel
Bridge Street Townhouse Chester
Bridge Street Townhouse
The D Hotel Chester
Chester Townhouse Hotel
The Townhouse
The Townhouse Hotel
The Townhouse Chester Hotel
The Townhouse Chester Chester
The Townhouse Chester Hotel Chester
The Townhouse Chester BW Signature Collection

The Townhouse Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 135 out of 298 reviews
Rating 8 - Good. 101 out of 298 reviews
Rating 6 - Okay. 35 out of 298 reviews
Rating 4 - Poor. 18 out of 298 reviews
Rating 2 - Terrible. 9 out of 298 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Stayed 1 night in Nov 2024

6/10 Okay

chris

Travelled with family
Disliked: Cleanliness
Actual room was nice and big with lovely kitchen and sitting area. Unfortunately the room hadn't been cleaned properly, there was popped balloons and hen night banner left on the floor. A lot of the glasses still had lipstick on them. I would also recommend usb sockets which all modern hotels have now. Breakfast was lovely and staff very friendly, although you have to pay extra for a latte rather than a normal coffee for breakfast, which considering what we paid for the accommodation and breakfast should have been included. I paid for 5 breakfasts but only 4 of us ate so a free latte wouldn't have been to much trouble
Stayed 1 night in Nov 2024

10/10 Excellent

ADELAIDE

Liked: Cleanliness, staff & service, property conditions & facilities
I was attending a conference and the hotel was within 1 15 minute walk. Staff were very accommodating, particularly the night manager who was lovely. I'd definitely recommend the hotel to family, friends and colleagues visiting Chester.
Stayed 2 nights in Oct 2024

8/10 Good

jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again
Nice place. Well located. Room wasw rather small and the bathroom even smaller, although not an issue, if we'd been an inch bigger, it might have. Nice staff, breakfast was very good
Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Phil

Stayed 2 nights in May 2024

10/10 Excellent

Peyia Wren

Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

2/10 Terrible

Darren

Liked: Room comfort
Disliked: Staff & service
Nice hotel awful staff
Awful experience, car park far away and expensive. Staff not friendly or helpful at all. Almost felt robbed by the experience.
Stayed 1 night in Aug 2022

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2022

10/10 Excellent

Susan

Stayed 1 night in Aug 2022

4/10 Poor

Grahame

Travelled with family
Disliked: Property conditions & facilities
Beware
We had the bridesmaids suite as the the hotel was fully booked paid over 200 Euro,room was outdated smelling of mould ; carpets all around Hotel was worn and dated couldn’t sleep properly as the night porter was walking around all night the floor boards are creaking so load you can hear everyone walking around hotel day or night wouldn’t recommend this Hotel to anybody shoul be taken off the List.
Stayed 1 night in Aug 2022

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice get away very dog friendly
Stayed 4 nights in Jul 2022

10/10 Excellent

CARL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blocked drains detracted from otherwise enjoyable
The hotel room itself was compact and comfortable but was let down by smell of blocked drains . This may be caused by dampness from the bathroom but either way it spoilt our enjoyment. The staff in the bar where we had some drinks in the afternoon and restaurant for breakfast the following day were both very friendly , helpful and efficient
Stayed 1 night in Jun 2022

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Ian

Stayed 1 night in Jun 2022

8/10 Good

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel , very good staff who were happy to oblige, great location and lovely garden bar. Only complaint was that it had very creaky floorboards that were not great when your upstairs neighbours returned to their room
Stayed 1 night in Jun 2022

10/10 Excellent

Elisabeth

Stayed 1 night in May 2022

4/10 Poor

Dale

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was up three flights of stairs wiyn no lift.
Stayed 2 nights in May 2022

10/10 Excellent

Eanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we walked in Nicola and the staff were amazing. They welcomed a group of us and couldn't have done enough for us throughout the stay. I would highly recommend this hotel
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for the races. 24 hour bar and great service
Stayed 1 night in May 2022