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Aloft Chicago Mag Mile

3.0 star property

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Photo gallery for Aloft Chicago Mag Mile

Cocktail bar
Premium bedding, in-room safe, free cots/infant beds, free WiFi
Exterior
City view from property
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Bar

Explore the area

Map
243 E. Ontario, Chicago, IL, 60611
  • Millennium Park
    ‪16 min walk‬
  • Navy Pier
    ‪18 min walk‬
  • Art Institute of Chicago
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Combined shower/bathtub, rainfall showerhead, towels

Room, 1 King Bed (Mobility Accessible, Tub)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Room, 1 King Bed, City View

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View, Corner (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Suite, 1 Bedroom, City View, Corner (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, City View, Corner

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Suite, 1 Bedroom, City View, Corner

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, free cots/infant beds, free WiFi

Room, 2 Queen Beds, City View

  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Chicago Mag Mile

Hotel with a fitness centre, steps from Northwestern Memorial Hospital
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and valet parking. Housekeeping is available once per stay.
Aloft Chicago Mag Mile offers 337 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. 65-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us they can't get enough of Aloft Chicago Mag Mile's great location. During your stay, you're just a quick walk from Michigan Avenue. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Re Fuel
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Northwestern Memorial Hospital and a 2-minute drive from Art Institute of Chicago
  • Pets welcome for a fee
Aloft Chicago Mag Mile offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 7 meeting rooms are available. Event space at this hotel measures 1374 square feet (128 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a fireplace in the lobby are also featured at Aloft Chicago Mag Mile. Parking is available for a fee.

This 3-star Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
Re Fuel – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
W Xyz Bar – On-site cocktail bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 45 per night)
  • Secured, covered valet parking on site (USD 65 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 10 to 13 for adults and USD 10 to 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Re Fuel
  • W Xyz Bar

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,374 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in stairways (102 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch LED TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 5.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 13 for adults and USD 10 to 13 for children
  • Valet parking fee: USD 65 per night (in/out privileges)
  • Off site parking fee: USD 45 per night (0.1 mi away; open 24 hours)
  • Pet fee: USD 5.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Chicago Mag Mile Hotel
Aloft Mag Mile Hotel
Aloft Mag Mile
Aloft Chicago Mag Mile Hotel
Aloft Chicago Mag Mile Chicago
Aloft Chicago Mag Mile Hotel Chicago
Aloft Chicago Mag Mile a Marriott Hotel

Aloft Chicago Mag Mile Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1584 out of 2706 reviews
Rating 8 - Good. 583 out of 2706 reviews
Rating 6 - Okay. 249 out of 2706 reviews
Rating 4 - Poor. 127 out of 2706 reviews
Rating 2 - Terrible. 163 out of 2706 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Charquita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Kevin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stay somewhere else.
Hotel looks like it’s not very well maintained. Carpet was very dirty and blind was broken in our room. Some staff were very friendly other not so much! House keeping is only every second day which is odd. However, they never turned up on day 4 of our stay so we only got our room serviced once in a 6 night stay!?! Not good enough.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lauren

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Parking was close by. Checking in was quick and easy. Staff was super nice!
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water pressure was abysmal. Room seemed to prioritize form over function.
Stayed 2 nights in Dec 2024

8/10 Good

Diane

Stayed 1 night in Dec 2024

4/10 Poor

Andrew

Travelled with family and small children
Disliked: Cleanliness, amenities
Room did not get serviced every other day as they mentioned it would. Got over charged for parking.
Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
An okay stay
Centrally located and surrounded by shopping and dining options. However, they fell short in service; it took two days to fix the HVAC, and there was no housekeeping every day.
Stayed 6 nights in Dec 2024

10/10 Excellent

Samet, Normal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice
Stayed 1 night in Dec 2024

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern rooms.
Stayed 1 night in Dec 2024

6/10 Okay

Chuck

Liked: Cleanliness, staff & service
Location is great. Property ok. Not maintained the best. There were issues in the pool area and in our room. Not horrible, but inconvenient. Pool was out of towels on two of our four visits. Not monitored closely. They did bring up towels when called. There are so many hotels in Chicago. This one is ok but next time we’ll try another.
Stayed 4 nights in Dec 2024

4/10 Poor

Janet

Disliked: Staff & service, property conditions & facilities, room comfort
Aloft stay disappointing.
We paid ahead of time for valet parking. But the valet person was so overwhelmed we stood in a dark alley for 20 minutes and never saw him and there were at least 10 cars waiting to be parked. Lots of scary characters walking thru alley so finally pulled into very close self park. Hotel would not refund the parking pre-pay so now we are fighting with Hotels.com. Roller shades in room were broken with only few feet separating our room (and bed) from the next building. Hotel advertised free water. Huh - we had to pay $4.00 per bottle.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lora

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms,nice bar convenient walking distance to places
Stayed 1 night in Dec 2024

6/10 Okay

Sawyer

Stayed 5 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Sandy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Professional and friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable perfect for us.
Stayed 1 night in Dec 2024

4/10 Poor

Reid

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Valet was slow and slightly pricey for the experience. Check in was okay. Guest services placed me on hold multiple times and was hard to get ahold of. Property was nice.
Stayed 1 night in Dec 2024

6/10 Okay

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
I like it
Stayed 3 nights in Dec 2024

10/10 Excellent

ERICA SHANTRES

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay. Thank you guys
Stayed 4 nights in Dec 2024

4/10 Poor

misty

Liked: Staff & service
Disliked: Cleanliness
The cleanliness...the bathroom and walls were filthy as well as the room itself.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Exactly like the pictures.
Stayed 1 night in Dec 2024

6/10 Okay

Adriano

Travelled with family, Travelled with group
Liked: Staff & service, amenities
No cleaners, no shampoo enough for 3 days, a little crowd
Stayed 4 nights in Dec 2024