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Best Western Grant Park Hotel

2.5 star property

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Photo gallery for Best Western Grant Park Hotel

Restaurant
Exterior
Café
Restaurant
In-room safe, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1100 S Michigan Ave, Chicago, IL, 60605
  • Shedd Aquarium
    ‪12 min walk‬
  • Grant Park
    ‪14 min walk‬
  • Millennium Park
    ‪16 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

In-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • 26 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Park View

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Park View

  • 29 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Grant Park Hotel

Hotel with a 24-hour front desk, a quick walk to Columbia College Chicago
A restaurant, valet parking and a microwave in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Grant Park Hotel. During your stay, you're just a quick walk from State Street. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the theme restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the central location and the clean guestrooms
  • Within a 15-minute walk of Columbia College Chicago and Field Museum of Natural History
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. A vending machine, multilingual staff, and concierge services are also featured at Best Western Grant Park Hotel. Parking is available for a fee.

This Chicago hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Mei's – On-site theme restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured valet parking on site (USD 52 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 22 for children
  • A restaurant

Restaurants on site

  • Mei's

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 37-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 24 for adults and from USD 22 for children
  • Valet parking fee: USD 52.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grant
Best Western Grant Park
Best Western Grant Park Chicago
Best Western Grant Park Hotel
Best Western Grant Park Hotel Chicago
Grant Park Best Western
Best Western Chicago
Chicago Best Western
Chicago Best Western
Best Western Chicago
Best Western Grant Park Hotel Hotel
Best Western Grant Park Hotel Chicago
Best Western Grant Park Hotel Hotel Chicago

Best Western Grant Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1125 out of 2504 reviews
Rating 8 - Good. 706 out of 2504 reviews
Rating 6 - Okay. 394 out of 2504 reviews
Rating 4 - Poor. 167 out of 2504 reviews
Rating 2 - Terrible. 112 out of 2504 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Meraly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Did not feel clean
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashley

Stayed 5 nights in Dec 2024

4/10 Poor

Robert

Stayed 2 nights in Nov 2024

10/10 Excellent

Brayan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, definitely satisfied 8.5/10.
Stayed 2 nights in Dec 2024

8/10 Good

Richilou Gale

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very accessible to all the tourist areas. Staff are very friendly and accommodating. They allowed us to check-in earlier than our booked time.
Stayed 3 nights in Dec 2024

8/10 Good

Nora

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Really enjoyed our stay here. Overall, most of the staff was friendly and helpful except for Mustafa who held our bags, and the blonde long haired man at the front desk. They are the only reason I didn’t give this place 5 stars. They weren’t helpful, or friendly. This property and amenities are old but the place is definitely clean and has a good turn down service.
Stayed 3 nights in Dec 2024

6/10 Okay

Yasmin

Stayed 1 night in Nov 2024

4/10 Poor

Zandri

Disliked: Cleanliness, property conditions & facilities
The furniture was damaged and it smelled like bleach. The towels where brownish not white. The staff would knock and then attempt to enter the room without confirming if we left.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dion

Stayed 3 nights in Nov 2024

10/10 Excellent

Andre

Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean room, professional staff
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 5 nights in Nov 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was in a walking distance or close to a metro line! The place was really clean, breakfast options with discount and in general everything was lovely. Would definitely recommend! And also they let us leave or luggage there on our last day since our flight would leave late.
Stayed 4 nights in Dec 2024

6/10 Okay

Andrés

Liked: Staff & service
Disliked: Cleanliness
Very noisy
Stayed 4 nights in Dec 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Kendreana

Stayed 1 night in Sep 2024

10/10 Excellent

Giana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Alan, McPherson

Travelled with family
Liked: Amenities
There was a maintenance suggestion note but I didn’t have a pen. Would have been nice to just text the front desk. There were a couple of simple fixes that would prevent larger problems down the road.
Stayed 3 nights in Dec 2024

10/10 Excellent

Arica

Stayed 1 night in Dec 2024

10/10 Excellent

Duong

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Suitable price and easy to access many places. The room is great.
Stayed 2 nights in Dec 2024

2/10 Terrible

Meyer

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Disappointed Customer
It seemed as if the floors in my room was not leveled, I literally had to kill 4 ladybug-type insects flying in my room, so I called the front desk and reported what I was experiencing with the flying bugs and the front desk said they send someone to investigate, but they never came. Also it took nearly 45 minutes for the Valet to get my car. They claimed the front desk was very busy and didn’t let the Valet know about retrieving my vehicle. I was very disappointed with my stay. I thought my experience staying downtown Chicago (my hometown) would of been better.
Stayed 3 nights in Nov 2024

6/10 Okay

Vini

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Not a terrible stay, rooms are spacious but feel outdated. Bathroom's shower curtains didnt close all the way, because of the way the bar works, making a challenge not to spray water everywhere. Location is good, close to Green/Orange/Red metro lines. They have a Paris Baguette on site, which is a chain, but typically well run bakery that offers lots of goodies. Check in was good, the two gentleman checking us in were very polite and informative. However, during check out, the only thing the staff said to us was to put the keys in the checkout box and proceeded to continue her chit-chat with the other employee, who asked her if she plans on pursuing a hospitality degree to which she responded in front of us "hell no, i hate talking to people". As someone who worked in hospitality, complaining about your job is (very) natural but never in front of guests. Really puts a damper on the image of the hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good service here. Friendly, helpful staff. Good location. Easy transportation to Chicago sites.
Stayed 4 nights in Dec 2024

6/10 Okay

Feshawn

Liked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Kira

Stayed 3 nights in Nov 2024