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Four Points by Sheraton Mt Prospect O'Hare

3.0 star property

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Photo gallery for Four Points by Sheraton Mt Prospect O'Hare

Bar (on property)
Reception
Check-in/check-out kiosk
Traditional Room, 2 Queen Beds, Non Smoking | Bathroom | Free toiletries, hair dryer, towels
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Hot tub
  • Bar
  • Parking available
  • Free airport shuttle

Explore the area

Map
2200 S Elmhurst Road, Mount Prospect, IL, 60056
  • Allstate Arena
    ‪7 min drive‬
  • Donald E. Stephens Convention Center
    ‪9 min drive‬
  • Woodfield Mall
    ‪10 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪11 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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The price is €101
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includes taxes & fees
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About this property

Four Points by Sheraton Mt Prospect O'Hare

Hotel in Mount Prospect with free airport shuttle and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available once per stay.
Four Points by Sheraton Mt Prospect O'Hare offers 93 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Mount Prospect hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Mt Prospect O'Hare. During your stay, you'll be close to Allstate Arena. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Allstate Arena and 8 minutes from Schaumburg Convention Center
  • Free airport shuttle service
Four Points by Sheraton Mt Prospect O'Hare offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton Mt Prospect O'Hare. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Mount Prospect hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 11:00 AM.
Four Points by Sheraton Mt Prospect O'Hare has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points by Sheraton Mt Prospect O'Hare offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Chicago O'Hare NW
Country Inn Chicago O'Hare NW Mount Prospect
Country NW
Country Chicago O'Hare NW Mount Prospect
Country Inn Chicago O'Hare NW
Four Points by Sheraton Mt Prospect O'Hare Hotel
Four Points by Sheraton Mt Prospect O'Hare Mount Prospect
Four Points by Sheraton Mt Prospect O'Hare Hotel Mount Prospect

Four Points by Sheraton Mt Prospect O'Hare Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 241 out of 483 reviews
Rating 8 - Good. 115 out of 483 reviews
Rating 6 - Okay. 58 out of 483 reviews
Rating 4 - Poor. 33 out of 483 reviews
Rating 2 - Terrible. 36 out of 483 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olamilekan

Stayed 1 night in Dec 2024

2/10 Terrible

Kymberly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay
When we checked in the hotel, the lady at the front desk lacked customer service. She was staring at me and said okay, pay. I said you didn’t say anything I’m standing here. She was checking her phone notifications in the middle of checking us in. That’s probably the reason she gave us room keys that did not work and to a room that was filthy and yet to be cleaned. I believe the manager of housekeeping is the one who helped us and called the front desk to explain the error. She had to ask her multiple times did she make a mistake. She sent us back down and she gave us another room that had a broken door lock, broken bathroom lock, and multiple issues. The day we were checking out the man at the front desk asked another customer did they have a floor preference, which we weren’t asked that. We didn’t receive a smile, a hello, or anything.
Stayed 1 night in Dec 2024

10/10 Excellent

Oleksii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Tahja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Very Limited Amenities, cold unfriendly staff, small room, supplies were not replenished daily. Not accommodating and not a place to stay for more than one night.
Stayed 5 nights in Dec 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

2/10 Terrible

Camilo

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
On Sunday I asked 3 times for a new pillow and on Monday I asked 2 times a new pillow and I never received it. Bathroom disgusting. I need that the hotel return my money. I didn’t rest because they never brought me a new pillow. The phone at room doesn’t work. I had to walk to the lobby to ask the pillow and they made fun of me. This morning I talked with the receptionist and he committed to give me a points but I don’t know how it works
Stayed 2 nights in Nov 2024

8/10 Good

Meghan

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was real quit and cleaned only thing was the website said pool was open but it was not when we stayed but the from desk did give us a free meal ticket but she had a group of 3 kids and two adults over all it was nice
Stayed 1 night in Nov 2024

6/10 Okay

Hamidullah

Stayed 1 night in Sep 2024

2/10 Terrible

Hayley

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel, save your money and stay elsewhere
Honestly this was the worst hotel I have ever been to, and for the price they are charging they should be ashamed. It should have been a sign not to check in when the front desk's credit card machines weren't working. The first room we were put into had a funky smell of mold and something else awful, and the maintenance had left an air purifier in the room that looked like it was from the 50s. The shower was literally a hole on the floor with a curtain and some sort of solo wooden bench. After going to the front desk to complain, I was given a second room with two beds. It still smelled but not as bad. The room did not appear to be fully cleaned and the bathroom had a used soap bar in the shower. The toilet rocked when you used it, and the shower knob fell off when you grabbed it. The worst part however was when we found someones cockring in one of the two beds. Needless to say we ended up leaving early the next morning. This hotel was on par with what I would expect from a sleazy $50 motel, not a $150 hotel. Do yourself a favor and AVOID this place.
Stayed 2 nights in Oct 2024

4/10 Poor

Bethany

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very friendly, and my room was a pretty average room. It was clean, but it seemed like the room had previous water damage or something and there were a couple of holes in the walls. My friends, on the other hand, had a nightmare room twice in a row. We all checked out early to stay at a different hotel. So I would say this hotel is hit or miss.
Stayed 2 nights in Oct 2024

4/10 Poor

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Advertised as airport hotel with airport shuttle service yet only has one airport run per hour. It’s a bit dingy for the amount of money paid for one night. I’d only recommend it if all the other airport hotels are fully booked.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my work, convenient to the airport, rooms are great and staff are very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Asmeret

Stayed 1 night in Oct 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy hotel for overnight stay. Not much to do but good bus service for my needs. Bit pricey taxi but not excessive cost. Would recommend
Stayed 1 night in Sep 2024

4/10 Poor

Volodymyr

Stayed 1 night in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities
La limpiesa y esta muy tranquilo
Stayed 3 nights in Oct 2024

10/10 Excellent

KENNETH

Stayed 1 night in Sep 2024

6/10 Okay

Dennis

Disliked: Staff & service, property conditions & facilities
The property needs updating. The outside grounds had weeds and looked not maintained well. The staff was limited. The carpet was sticky. The beds were comfortable and so were the pillows. It was ok. We just slept there.
Stayed 5 nights in Sep 2024

10/10 Excellent

Hongying

Stayed 1 night in Aug 2024

2/10 Terrible

Donald

Went to use the hot tub after check in and the water was warm at best. Told front desk about it and got up this morning to find the hot tub was now cold. I specifically only book hotels that have spas and was very disappointed to not be able to use it even once. There was 1/5 of a roll of toilette paper and no spare for the stay. Went to shower and the body wash was totally empty. Told front desk and it has been 45mins and still no soap. Would not recommend and will never stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Daris

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Sara

Stayed 1 night in Aug 2024