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Holiday Inn Chicago - Elk Grove, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chicago - Elk Grove, an IHG Hotel

Indoor pool
Desk, iron/ironing board, rollaway beds, free WiFi
Desk, iron/ironing board, rollaway beds, free WiFi
Bar (on property)
Room amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1000 Busse Rd, Elk Grove Village, IL, 60007
  • TopGolf Chicago
    5 min drive
  • Alexian Brothers Medical Center
    6 min drive
  • Allstate Arena
    7 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

Room amenity

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator

Room amenity

Standard Room, 2 Queen Beds, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator

Room amenity

Standard Room, 1 King Bed, Refrigerator

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Single Bed

Similar properties

Indoor pool

Super 8 by Wyndham Chicago O'Hare Airport

Pool
Breakfast included
Free airport shuttle
Parking included
3.9 out of 5, Good, (1022)
The price is €93
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Super 8 by Wyndham Chicago O'Hare Airport

About this property

Holiday Inn Chicago - Elk Grove, an IHG Hotel

Hotel in Elk Grove Village with fitness centre and 24-hour front desk
Along with an indoor pool, this hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space.
Holiday Inn Chicago - Elk Grove, an IHG Hotel offers 160 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Chicago - Elk Grove, an IHG Hotel. During your stay, you'll be close to Allstate Arena. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Allstate Arena and 9 minutes from Woodfield Mall
Holiday Inn Chicago - Elk Grove, an IHG Hotel offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 6781 square feet (630 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Chicago - Elk Grove, an IHG Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Elk Grove Village hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
Holiday Inn Chicago - Elk Grove, an IHG Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6,781 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 15 per person
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago Elk Grove
Elk Grove Chicago
Elk Grove Holiday Inn
Holiday Inn Chicago Elk Grove
Holiday Inn Elk Grove
Holiday Inn Elk Grove Chicago
Holiday Inn Elk Grove Hotel
Holiday Inn Elk Grove Hotel Chicago
Elk Grove Village Holiday Inn
Holiday Inn Chicago Elk Grove Hotel Elk Grove Village
Holiday Inn Elk Grove Village
Holiday Inn Chicago Elk Grove Hotel
Holiday Inn Chicago Elk Grove Elk Grove Village

Holiday Inn Chicago - Elk Grove, an IHG Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 378 out of 1062 reviews" "
Rating 8 - Good. 286 out of 1062 reviews" "
Rating 6 - Okay. 159 out of 1062 reviews" "
Rating 4 - Poor. 105 out of 1062 reviews" "
Rating 2 - Terrible. 134 out of 1062 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sidra

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible service and cleaning service even when requested. Did not get any fresh towels unless specifically asked.
Stayed 3 nights in Aug 2024

8/10 Good

Alfredo

Stayed 1 night in Aug 2024

2/10 Terrible

HARITH

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst property maintenance
Stayed 4 nights in May 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, friendly staff!
Stayed 1 night in Jul 2024

10/10 Excellent

Kazuki

Stayed 1 night in Aug 2024

6/10 Okay

Quinn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed here because my other accommodations fell through and originally was going to stay 5 nights but decided to move on to another hotel for other 4 nights. The room i checked into had water damage and stains on the sheets and pillows. It also had a weird smell. I was able to switch rooms quickly and easily which was nice but the sheets in the new room also had stains but only on one side so I decided to stick with it. When I went to take a shower, there was hair all up in the shower curtains. The property is worn down and in need of updating which they seem to be in the process of doing which is good. The restaurant has good food, I had a chicken sandwich that was a great size. It was nice to have a filling meal after a long day.
Stayed 1 night in Aug 2024

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2024

4/10 Poor

Johnny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor managment , employees not helpful.. front desk employees not trained
Stayed 6 nights in Jul 2024

10/10 Excellent

Zbigniew

Stayed 2 nights in Jul 2024

8/10 Good

Lucia

Liked: Cleanliness, staff & service
It was not well cleaned
Stayed 2 nights in Aug 2024

4/10 Poor

Cristopher

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled musty, there was a water leak either from the AC or refrigerator that had soaked the carpet. The hotel grounds were unkempt, unmowed grass, garbage in the parking lot, broken furniture, the lobby was about 85 degrees when we walked in. The morning after our stay, there was no continental breakfast because of issues with the kitchen. The front desk staff was totally oblivious to all of the issues.
Stayed 1 night in Jul 2024

4/10 Poor

Julia, Rochester

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean and facilities are breaking
Stayed 1 night in Aug 2024

2/10 Terrible

Sandra

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Stay at Holiday Inn Elk Grove Chicag
I recently had the displeasure of staying at Holiday Inn I must say, it was a truly disappointing experience. From the moment I entered the room, it was evident that cleanliness was not a priority at this establishment. The bedskirts were stained and looked like they hadn't been washed in ages. The room itself was full of dust, giving the impression that it had not been properly cleaned in quite some time. The bathroom was no better - the water in the shower was not draining properly, leaving me standing in a pool of water during my entire shower. To make matters worse, there was only one shampoo bottle in the bathroom and it was already one and a half empty, a clear sign of lack of attention to detail in housekeeping. Overall, my stay at [Hotel Name] was extremely unhygienic and far below the expectations I have for any accommodation. I would not recommend this hotel to anyone looking for a clean and comfortable place to stay. It is clear that management needs to address these cleanliness issues promptly in order to provide a satisfactory experience for their guests.
Stayed 1 night in Aug 2024

6/10 Okay

Chanel

Stayed 2 nights in Aug 2024

2/10 Terrible

Yu

Disliked: Cleanliness, amenities, property conditions & facilities
We had fond memories of the Holiday Inn from a visit several years ago, but our recent experience was deeply disappointing. The hotel's condition has noticeably deteriorated. The elevator interiors were worn and the floors throughout the hotel were unclean, with visible trash. Attempts to mask the unpleasant odors with overpowering air fresheners were inadequate and only added to the discomfort. The first room we were assigned had a pervasive bad smell; even the sheets smelled like unwashed feet. Although we were moved to another room without an apology from the staff, the new room, while slightly better, still had its issues. It lacked basic amenities like a soap dish, and the towels appeared as if they had not been washed. Additionally, the disposable cups were wrapped in broken plastic, raising concerns about hygiene. Breakfast was a letdown and did not meet the usual Holiday Inn standards. It was far below what one would expect from such an establishment. After checking out and reading similar negative reviews online, it's clear that our experience was not an isolated incident. It's disappointing to see such a decline in quality. If it weren't for the high ratings from the past, this year’s rating would surely be well below average, certainly not the current 7.4!
Stayed 1 night in Jul 2024

4/10 Poor

Paul, Saint Charles

Liked: Staff & service
Disliked: Cleanliness
I got what I paid for. Was looking for a cheap place for one night. Room was good, no complaints there. Rest of the place was dirty. Hallway had stains and broken glass and black hand prints all over the carpet. Lobby had confetti and popped balloons all over the floor. Not sure why no staff was cleaning it. It was there the entire time we had “breakfast”. The “breakfast” is the worst I have ever seen at a hotel. I prepaid $5 when I booked the room. The entire breakfast consisted of cereal, milk, bruised apples, bagels, and mini muffins. No orange juice or eggs or anything like the breakfast in the Holiday Inn brochures.
Stayed 1 night in Jul 2024

6/10 Okay

Cecilia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I paid for breakfast but no one checked my voucher so there was no point of me paying because people that didn’t pay got to eat. But the breakfast was not good either. Very disappointing. Only some muffins and bagels. Toaster wasn’t even working properly.
Stayed 1 night in Jul 2024

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways and elevator smelled. Curtains were ripped. Lobby furniture was dirty. The beds were very comfortable. More than anything, this hotel is due for a remodel.
Stayed 1 night in Jul 2024

2/10 Terrible

Megan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unkept and dirty. Mild in the hotel bathroom. The shower head and the caulk in the tub
Stayed 1 night in Jul 2024

4/10 Poor

Micaela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Encontre una araña peligrosa en mi abitacion y no desalluno
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Gross stuff in the mini fridge.
Stayed 1 night in Jul 2024

10/10 Excellent

Niloofar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean and economic.
Stayed 3 nights in May 2024

4/10 Poor

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Did not expect this
The first room they tried to give us seem like there was a flood or sprinkler went off and the bed had water stains on the carpet , bed, pillow and walls and wall paper was coming off. The whole first floor smelled like mold. They gave us another room on the third floor and it was decent but all in all the stay was a disappointment.
Stayed 3 nights in Jul 2024

6/10 Okay

Kathy

Disliked: Cleanliness, property conditions & facilities
The outside patio had nice seating but the grounds were not taken care of all grown up, you tell at one point it was nice. Also had to let the desk know if we wanted our room cleaned and I did but I guess housekeeping was not notified, I had to go ask for clean towels and toilet paper. Our room was only cleaned one time for our stay.
Stayed 5 nights in Jul 2024