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Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Exterior
Fitness facility
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
200 S Mannheim Road, Hillside, IL, 60162
  • Brookfield Zoo
    ‪7 min drive‬
  • Oakbrook Center Mall
    ‪7 min drive‬
  • Drury Lane Theater
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds, Mobility Accessible (Communications, Access Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed (Additional Living Area)

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Communications, Roll-In Shower)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds (Additional Living Area)

  • 38 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Access Tub)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Communications, Access Tub)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds (Extra Floor Space)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout curtains

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

Lobby sitting area

Best Western Plus Chicago Hillside

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
3.8 out of 5, Good, (1004)
The price is €86
for 1 room
includes taxes & fees
7 May - 8 May
Best Western Plus Chicago Hillside

About this property

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG

Hotel in Hillside with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and a snack bar/deli. Free weekday breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and conference space.
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG offers 135 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG. During your stay, you'll be close to Hines Veterans Administration Hospital. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free continental breakfast served on weekdays
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 15 minutes by car from Rosemont Theatre and 5 minutes from Hines Veterans Administration Hospital
Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served on weekdays. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 600 square feet (56 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and express check-in are also featured at the business-friendly Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG. Self parking is free.

This Hillside hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available on weekdays 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 600 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Chicago West-O'hare Arpt Hillside
Holiday Inn Express Hotel Chicago West-O'hare Arpt Hillside
Holiday Inn Express Suites Chicago West O'Hare Arpt Area
Holiday Inn Express Hotel Suites Chicago West O'hare Arpt
Holiday Inn Express Suites Chicago West O'Hare Arpt Area by IHG
Holiday Inn Express Suites Chicago West O'Hare Hillside Oakbrook

Holiday Inn Express & Suites Chicago West - O'Hare Arpt Area by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 302 out of 1005 reviews
Rating 8 - Good. 232 out of 1005 reviews
Rating 6 - Okay. 148 out of 1005 reviews
Rating 4 - Poor. 177 out of 1005 reviews
Rating 2 - Terrible. 146 out of 1005 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Stayed 1 night in Jan 2025

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Ok
Stayed 1 night in Jan 2025

10/10 Excellent

Lavonte

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pool was great and hotel was very clean!!
Stayed 2 nights in Jan 2025

4/10 Poor

Kevin

Stayed 1 night in Jan 2025

6/10 Okay

Darrell

Travelled with family
It’s ok for the price! But you could find bigger rooms at different hotels for the same price.. I did right after I got there and paid.
Stayed 1 night in Jan 2025

8/10 Good

Delanika

It was under construction
Stayed 2 nights in Jan 2025

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Amy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom dirty. Window in room broken and wind coming in. Construction everything
Stayed 1 night in Jan 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Sudhansh Raj

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Check in was good, staff was welcoming. Staff explained to use the phone to call front desk for any issues during the check-in but they know that the phones were not working. Dont know why anyone will misguide the customers. Later, during our stay we tried to call the front desk to resolve a technical issue in our room and phones were not working. We went down to the front desk and there was note left saying "the front desk is busy helping other customer" (which i dont believe) i waited for 20mins and left a note with my room # at the desk to call or reach out to us and there wasNo response from the management. The next day when i explained the situation to the front desk person, they agreed that phones were not working, they knew about it and also gave a silly excuse for not responding for my note. They seemed careless and felt like they do not care about the situation.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tanya, North Chicago

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel under construction.
Stayed 1 night in Dec 2024

4/10 Poor

Adrienne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in smoothly, but our room was not clean. Our phone did not work, and we had no remote control to watch TVtelevision
Stayed 1 night in Dec 2024

10/10 Excellent

Haydir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Halyna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The facility lobby and breakfast area are under construction and unsightly. This is temporary though. Noisy street might keep light sleepers up at night. The desk lady was very sick at our check in 12/27 around 7 pm. She wore a mask but I felt bad for her having to work sick, she could barely talk. Also not good for a customer service. Otherwise, decent shopping around the area and good cinnamon rolls at breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Jerry

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There was construction going on so it’s was dirty all over. Front desk person was friendly but checkout experience was good.
Stayed 1 night in Dec 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
There were plenty of options to dine. The stores were within walking distance.
Stayed 5 nights in Dec 2024

8/10 Good

Natashia

Stayed 1 night in Dec 2024

10/10 Excellent

Rigoberto

Stayed 2 nights in Dec 2024

4/10 Poor

Brittany

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Staff sucks, waited 45 mins to check in while the guy at the front desk talk to his girlfriend on the phone. Then gave us a room the key ain’t work. Then when I went down to get a new key that didn’t work so they had to give us a new room. The front desk employee had a very bad attitude.
Stayed 1 night in Dec 2024

10/10 Excellent

Dallas

Stayed 2 nights in Dec 2024

8/10 Good

Bradley

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Dec 2024

6/10 Okay

kenzie

Travelled with family
Disliked: Amenities, property conditions & facilities
the pool didn’t work
Stayed 1 night in Dec 2024

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and not friendly at all. Building under remodeling. No pool access.
Stayed 1 night in Dec 2024

6/10 Okay

Andre

Travelled with group
The property was very nice and newly renovated, however, they had no staff at the desk at checkout a housekeeper was at the desk collecting room keys because the front desk staff called in and they waiting for the Manager to come in and those who were checking out could not checkout.
Stayed 1 night in Dec 2024