Sonesta Simply Suites Chicago Waukegan

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sonesta Simply Suites Chicago Waukegan

Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Full-sized fridge, microwave, coffee/tea maker, cookware/dishes/utensils
BBQ/picnic Area
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen

Explore the area

Map
1151 S Waukegan Rd, Waukegan, IL, 60085
  • The Temporary by American Place
    13 min walk
  • Naval Base Great Lakes
    6 min drive
  • James Lovell Federal Health Care Center
    7 min drive
  • Waukegan, IL (UGN-Waukegan Regional)
    16 min drive

Room options

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed (Studio)

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility / Hearing)

  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Sonesta Simply Suites Chicago Waukegan

Hotel in Waukegan with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and self parking. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and barbecues. Weekly housekeeping is available.
Sonesta Simply Suites Chicago Waukegan offers 122 accommodations with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with premium satellite channels. Kitchenettes offer full-sized fridge/freezers, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Waukegan hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sonesta Simply Suites Chicago Waukegan. During your stay, you'll be within walking distance of The Temporary by American Place. Features include free WiFi in public areas, plus a 24-hour gym and a 24-hour business centre.
  • Free WiFi and wired Internet
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Naval Base Great Lakes and 9 minutes from Lake Michigan
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi and wired Internet. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Sonesta Simply Suites Chicago Waukegan. Parking is available for a fee.

This Waukegan hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 5 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Lift (101 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 150 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 5 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Sonesta Simply Suites Chicago Waukegan.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Chicago-Waukegan
Candlewood Suites Hotel Chicago-Waukegan
Candlewood Suites Chicago Waukegan Hotel Waukegan
Candlewood Suites Waukegan
Candlewood Waukegan
Waukegan Candlewood Suites
Candlewood Suites Chicago-Waukegan Hotel
Candlewood Suites Chicago Waukegan
Sonesta Simply Suites Chicago Waukegan Hotel
Sonesta Simply Suites Chicago Waukegan Waukegan
Sonesta Simply Suites Chicago Waukegan Hotel Waukegan

Sonesta Simply Suites Chicago Waukegan Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 629 out of 1073 reviews" "
Rating 8 - Good. 246 out of 1073 reviews" "
Rating 6 - Okay. 105 out of 1073 reviews" "
Rating 4 - Poor. 37 out of 1073 reviews" "
Rating 2 - Terrible. 56 out of 1073 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jay

Travelled with group
Disliked: Amenities, property conditions & facilities
Empty shampoo, etc bottles
Stayed 1 night in Aug 2024

6/10 Okay

Molly

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The same hotel staff was working when I checked in one afternoon and out the next morning. The employees were very pleasant at both hours, despite the hotel not having hot water for 10+ hours from the middle of the night until I checked out at 10:00 the next morning. Being in town for a running event, it sure changed the course of the pre race morning without a shower being available.
Stayed 1 night in Aug 2024

10/10 Excellent

Shauna Lee

Travelled with partner
Liked: Amenities
Great
Stayed 2 nights in Aug 2024

6/10 Okay

Kathryn, Sturtevant

Liked: Staff & service, amenities, property conditions & facilities
The body was in the shower was empty and lying in the shelf on the hair dryer was a pay off underwear from a previous guest. That being said, the room was quiet and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Navy graduation stay!
We stayed for my daughters Navy graduation. The staff was extremely kind and professional. They answered all of our questions. They were extremely patient when my cards didn't work and had to figure out why. Our room was extremely clean and very comfy for our whole 3 night stay. Definitely recommend them as they are just a 6 minute drive from the graduation.
Stayed 3 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Lack of customer service and essentials
We got there 10 minutes after check in time, ready to unwind after traveling with a toddler and we're all ready for a nap. Customer service gets a ONE star because we felt like an inconvenience from the start. We walked in on two gals on their phones and they made sure to let us know how shoet staffed they were while checking us in. There were dirty sheets outside our room door piled on the ground from the last guest THROUGH THE EVENING, we were not the only rooms with these mounds of dirty laundry. There was no trash can in the bathroom and very little toilet paper. The pull out bed had no sheets and there were none available anywhere in the room. We checked the front desk multiple times so we could ask for some, noone to be found. We ended up using the flat sheet off the bed to lay on and just covered ourselves in personal blankets. One of us had a headache by the end of the night and all they had at their front end display was midol. Oh, but by morning it was fully stocked with Ibuprofen, but by then we were heading out. We were so disappointed with our stay, definitely would not come back.
Stayed 1 night in Jul 2024

8/10 Good

Makayla

Liked: Cleanliness, staff & service
Though it seems like an older building, it was nice and I felt clean and safe. Staff were super friendly and accommodating! Would return
Stayed 2 nights in Aug 2024

2/10 Terrible

Bianca, SAN RAMON

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very rude & the lobby was extremely dirty looking
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing
Stayed 3 nights in Aug 2024

6/10 Okay

Roland

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
There’s a surface cleanliness but filth starts with the hallway carpet. Seemed odd to be changed $5 to park in an open parking area less than a third full. The building was freshly painted so looks good when you drive up. The small lobby isn’t very inviting. The shower was nice, towels nice. I liked the pillow and slept well.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa

Travelled with partner
Liked: Cleanliness, staff & service
For it being a suite it was disappointing. No real way other than one burner to cook and a microwave. Barely any dishes or cooking utensils.
Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Stayed 3 nights in Aug 2024

6/10 Okay

Andre

Liked: Staff & service
Stay was good and comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecille

Stayed 1 night in Aug 2024

6/10 Okay

Keline

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

Bryan

Stayed 1 night in Aug 2024

6/10 Okay

Michael, ALAMEDA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The lobby/carpets very dirty.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jermey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 21 nights in Jul 2024

10/10 Excellent

SPENCER

Has everything except beef jerky at the kiosk and a good evening meal voucher!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kamee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel need a lil more work
Stayed 2 nights in Aug 2024

8/10 Good

SHANEIKA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quietness of the area
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Business traveller
Liked: Staff & service, room comfort
Not the cleanest, but still worth it's value!
My room was not the cleanest, but I was also not expecting the Hilton. It was convenient, and worth every dollar thus far! I recommend this place for anyone needing a cheaper, convenient stay. The full-sized fridge, microwave, two-burner induction stove, plus the gym and free access to laundry were well-appreciated in my stay.
Stayed 27 nights in Jul 2024