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Thompson Chicago, by Hyatt

4.5 star property

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Photo gallery for Thompson Chicago, by Hyatt

Restaurant
Lobby
Room, 1 King Bed, Corner | Premium bedding, pillow-top beds, minibar, in-room safe
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
21 East Bellevue, Chicago, IL, 60611
  • Michigan Avenue
    ‪4 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪2 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Lake View

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Lake View

  • 33 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Corner

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft (Skyline Suite)

Loft (Skyline Suite) | Premium bedding, pillow-top beds, minibar, in-room safe

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

  • 31 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, Terrace

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse (Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

Thompson Chicago, by Hyatt

Luxury hotel with bars/lounges and fitness centre
This smoke-free hotel features a restaurant, 2 bars/lounges and a fitness centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a business centre. Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the shopping around Thompson Chicago, by Hyatt. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi and wired Internet
  • Drinking and dining options include a coffee shop, a restaurant and 2 bars/lounges
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the area's walkability
  • Steps from State Street and 4 minutes on foot from Michigan Avenue
  • Pets welcome free of charge
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business centre.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 8999 square feet (836 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Thompson Chicago, by Hyatt. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

Tavern on Rush – On-site fine-dining restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 75 per night)

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay
  • Resort fee: USD 17 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness centre access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night
  • Pet deposit: USD 1 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 765 out of 1080 reviews
Rating 8 - Good. 173 out of 1080 reviews
Rating 6 - Okay. 76 out of 1080 reviews
Rating 4 - Poor. 32 out of 1080 reviews
Rating 2 - Terrible. 34 out of 1080 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Cinnamon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Juan Pablo

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The reception staff that checked me in was rude and unconsiderate. They even threatened me not accepting me.
Stayed 2 nights in Dec 2024

2/10 Terrible

MICHAEL

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
How can you have a property of this size with ONE working elevator. Every time we left our room was stressful wondering if we would get an elevator. WE walked down 9 flights of stairs with luggage when we checked out. They could have either warned us beforehand or had someone working the freight elevator to help out. This was a horrible experience.
Stayed 1 night in Dec 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great overall but…
The staff at this hotel are excellent, most gracious and hospitable. They all offer friendly service with big smiles and are great. The hotel had one of two elevators down for service which was remarkably inconvenient and resulted in horrible wait times and long elevator lines. The toilet seat in the room was loose and unattached and after a request for service, nobody ever came to fix it. But overall the hotel is perfectly located and very nice and upscale. The problems were isolated but did result in somewhat of a hassle. The staff is wonderfully nice
Stayed 4 nights in Dec 2024

10/10 Excellent

Mazhar

Stayed 1 night in Dec 2024

10/10 Excellent

robert

Stayed 1 night in Nov 2024

8/10 Good

Thomas

Stayed 4 nights in Nov 2024

10/10 Excellent

Francisco Javier Adame

Stayed 2 nights in Oct 2024

10/10 Excellent

Betty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great fine walkable distance to everything very quiet very friendly staff just no pool or gym
Stayed 2 nights in Sep 2024

10/10 Excellent

matthieu

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Michael

Stayed 1 night in Nov 2024

6/10 Okay

Carlos, DANIA BEACH

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It have just one elevator I waited on Friday 55 minutes for the elevator was crazy
Stayed 4 nights in Nov 2024

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, pet friendly
This is a very nice hotel, in a great location. However, they have two elevators and one of them was not working. I wanted to take the dog out for a walk in the morning, and the other elevator was having issues as well, so we ended up on the service elevator. Also, the shower was really big, but the water never got hot at all, it was only luke warm.
Stayed 1 night in Nov 2024

4/10 Poor

Jeremiah

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Not great the elevator was down for a few hours right when we needed it to go out and back up. We were on the 19th floor so it was quite the stair work. Head in the shower needed to be replaced as many of the nozzles were missing and it didn’t spray well.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and great vibe. Walk-in shower is amazing
Stayed 1 night in Nov 2024

8/10 Good

SiHoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 3 nights in Nov 2024

10/10 Excellent

Ronaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 1 night in Nov 2024

10/10 Excellent

Enrico, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, highly recommended!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit Downtown
Stayed 2 nights in Nov 2024

10/10 Excellent

Kevin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mari

Stayed 2 nights in Oct 2024

10/10 Excellent

john

Stayed 1 night in Nov 2024