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Kempinski Hotel Chongqing

5.0 star property

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Photo gallery for Kempinski Hotel Chongqing

Lunch and dinner served, Chinese cuisine
Down duvets, minibar, in-room safe, desk
Exterior
Exterior
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Free WiFi

Explore the area

Map
No.2 Jiangnan Avenue, Nan'an District, Chongqing, Chongqing, 400060

Room options

View all photos for Premier Deluxe King

Premier Deluxe King | Down duvets, minibar, in-room safe, desk

Premier Deluxe King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Club Twin

Down duvets, minibar, in-room safe, desk

Executive Club Twin

  • 33 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Down duvets, minibar, in-room safe, desk

Deluxe Suite

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Club King

Down duvets, minibar, in-room safe, desk

Executive Club King

  • 33 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Deluxe Twin

Down duvets, minibar, in-room safe, desk

Premier Deluxe Twin

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King

View from room

Deluxe King

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin

View from room

Deluxe Twin

  • 33 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

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View from property

JW Marriott Hotel Chongqing

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.5 out of 5, Wonderful, (187)
The price is €112
for 1 room
includes taxes & fees
10 Apr - 11 Apr
JW Marriott Hotel Chongqing

About this property

Kempinski Hotel Chongqing

Luxury hotel connected to the convention centre in Chongqing with a full-service spa
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a nightclub, a health club and a bar/lounge.
Kempinski Hotel Chongqing offers 416 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. A pillow menu is available. 40-inch LCD televisions come with premium digital channels. Bathrooms include a separate bath and shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
With your stay at Kempinski Hotel Chongqing, you'll be connected to the convention centre and within walking distance of Yangtze. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi and wired Internet
  • Enjoy Chinese cuisine while dining at Guo Hui Yan
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at the spa
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, Pilates classes and yoga classes
  • Just a 3-minute drive from Yangtze and a few minutes from Chongqing Stadium
Kempinski Hotel Chongqing offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and meeting rooms are available. A children's pool, a nightclub, and a hot tub are also featured at the luxury Kempinski Hotel Chongqing.

This 5-star Chongqing hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Guo Hui Yan – This restaurant specialises in Chinese cuisine and serves lunch and dinner.
The Deli – On-site coffee shop. Open daily.
Elements Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
The Lounge – On-site lobby lounge. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 159 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Elements Restaurant
  • Guo Hui Yan
  • The Deli
  • The Lounge

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Nightclub
  • Pilates classes
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 288.0 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 159 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 288.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Chongqing
Kempinski Hotel Chongqing
Kempinski Chongqing Chongqing
Kempinski Hotel Chongqing Hotel
Kempinski Hotel Chongqing Chongqing
Kempinski Hotel Chongqing Hotel Chongqing

Kempinski Hotel Chongqing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 50 out of 86 reviews
Rating 8 - Good. 22 out of 86 reviews
Rating 6 - Okay. 7 out of 86 reviews
Rating 4 - Poor. 5 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean but old
Stayed 1 night in Nov 2024

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but nothing in the surrounding.
Stayed 3 nights in Oct 2024

8/10 Good

Rosey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Service was great, friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness
Stayed 7 nights in Feb 2024

6/10 Okay

YUE

Business traveller, Travelled with group
Unprofessional front desk, slow check in, not familiar with local dinning and transportation.
Stayed 1 night in Oct 2023

8/10 Good

boris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
I had a great stay at the hotel, with excellent service, and a great room. Especially grateful to the staff for being responsive specifically Leo-duty manager who helped a lot and made me feel comfortable
Stayed 6 nights in Oct 2023

10/10 Excellent

Maaz

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 4 nights in Oct 2023

6/10 Okay

Tadeusz

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very poor hotel
Were given a room 1019 above the air conditioning units for the hotel. Very noisy and asked to change rooms. Moved to 2018. Aircon did not work. Asked for a repair to be done. We were given a fan and told that's it!! Very poor management. Generally grubby hotel other than the lobby and restaurant floor. Not near a five star rating.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, modern and clean with very comprehensive breakfast and easy access to metro.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very Clean, staff friendly and helpful! Great location.
Stayed 2 nights in Dec 2019

10/10 Excellent

KANG

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice ~ Clean room, the AC is functioning very well, breakfast good ~ I will come back
Stayed 2 nights in Nov 2019

10/10 Excellent

BiuBiu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs are friendly, but facilities are quite old no upgrade work done at toilet.
Stayed 5 nights in Oct 2019

6/10 Okay

Fareed

Disliked: Cleanliness, property conditions & facilities
Not recommended to stay
The hotel is not up to real 5 star hotel . Could be better . Towels are too old and smelly. Hotel staff can’t speak English and very difficult to understand guest needs. Concierge service is poor and below standard.
Stayed 5 nights in Oct 2019

10/10 Excellent

RUI PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsive staff. Needs greater variation in buffet menu
Stayed 2 nights in Sep 2019

8/10 Good

Soo Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rain shower didn't work but was promptly attended to. Pillows too soft and flat, only one other choice of pillow. Should provide more pillow option
Stayed 4 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Location off from the busy section of the city, but still accessible by taxi to the city centre.around 10mins taxi ride and half an hour from airport Though the quality of the hotel am not sure I could rate it five star, the staff were friendly, English limited understanding. But messed up our rooms on the first day of check in, and we weren’t able to get one of the rooms until after 5pm. Which slight set back. The rooms were a little tired and old, couldn’t even use the mini fridge as it was locked. Had to ring the concierge 3 times to get someone to come unlock it. The view is partial of the river, I would say regardless of rooms you choose, as there flats in front that blocking the view. The pool for you to use you need a swimming cap or you can’t enter. The steam room and jacuzzi was out of action on both ladies/men’s, imagine this has been the same case for a while. Would I choose stay there again, probably not due to the oldness of the hotel and some of the clientele It attract were bit unusual and very obnoxious. As oneness one started shouting at the front desk and customer, for supposedly waiting too long and holding up the queue
Stayed 3 nights in Aug 2019

8/10 Good

Ningyi

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury comfort
This hotel is fantastic. Perfect mix between old school and modern design. Very clean and one of the most comfortable beds I've ever had the chance to lie in.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Staff & service, amenities
We stay 3 nights at Kempinski ChongQing. Staff at Reception counters very courteous but will be nice if concierge would do more to assist in getting taxi at lobby. Will be very nice if hotel can provide shuttles to nearby metro station. Room is nice and spacious but somehow have got a few mosquitoes in the room that we stay and stung us in toilet.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
The room was spacious and clean, but the air conditioner was not working, so the room was incedibly hot throughout the night. The staff were friendly and helpful!
Stayed 2 nights in Mar 2019

10/10 Excellent

Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Phillip, Millbrook, AL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hotel! Beautiful, spacious, well maintained with incredible facilities. The staff was beyond friendly and helpful they were amazing! They have an Olympic length lap pool, a very well equipped workout room, a separate room for yoga, a full spa, and the biggest breakfast buffet I have ever seen in any hotel. Not enough nice things to say.
Stayed 1 night in Sep 2018

10/10 Excellent

Qiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Reception was very helpful with local restaurant recommendations. Lots of good eateries around. Close to light rail and ¥15 taxi to town center. The river front is a great place for evening sightseeing.
Stayed 1 night in Jul 2018

8/10 Good

Kevin, Chicago, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Kempinski Hotel Chingqing was made better by the excellent staff, especially from Manager Rock Zuo and front desk service from SueTan. We stayed in two suites on the Executive Floor and it was very quiet and comfortable. Carol Zhang at the Executive Lounge was very courteous and professional by waiting and serving us. The service was exceptional. Our room included breakfast. The breakfast menu was a little limited. Nonetheless, this hotel offered great value. We travel a lot. The price for the suites was a great value.
Stayed 1 night in May 2018