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Hotel Elms Christchurch, Ascend Hotel Collection

4.0 star property

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Photo gallery for Hotel Elms Christchurch, Ascend Hotel Collection

Exterior
Dining
Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains
Dining
Dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
456 Papanui Road, Christchurch, 8542
  • Papanui Road
    ‪1 min walk‬
  • St George's Hostpital
    ‪20 min walk‬
  • Hagley Park
    ‪5 min drive‬
  • Christchurch (CHC-Christchurch Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking (Upgrade)

Room, 2 Double Beds, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Minibar, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Superior Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Room, 2 Double Beds, Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment

Apartment | Minibar, in-room safe, desk, blackout curtains

Apartment

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Elms Christchurch, Ascend Hotel Collection

Eco-certified hotel with 24-hour front desk and coffee shop/cafe
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and 24-hour room service.
Hotel Elms Christchurch, Ascend Hotel Collection offers 96 accommodations with iPod docking stations and MP3 docking stations. LCD televisions come with satellite channels. Fridges and minibars are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Christchurch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Elms Christchurch, Ascend Hotel Collection. During your stay, you're just a quick walk from Papanui Road. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 5 minutes by car from Hagley Park and 6 minutes from Christchurch Casino
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle at scheduled times is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Hotel Elms Christchurch, Ascend Hotel Collection. The hotel can provide concierge services and wedding services. Limited free parking is available on a first-come, first-served basis.

This 4-star Christchurch hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hotel Elms Christchurch, Ascend Hotel Collection has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 9 AM to 6 PM at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 18.50 to 29 for adults and NZD 18.50 to 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for NZD 35.0 per night.
  • Cots (infant beds) are available for NZD 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 18.50 to 29 for adults and NZD 18.50 to 29 for children
  • Airport shuttle fee: NZD 10 per person (one-way)
  • Crib (infant bed) fee: NZD 10.0 per night
  • Rollaway bed fee: NZD 35.0 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Elms Christchurch, Ascend Hotel Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Quality Elms
Quality Elms Christchurch
Quality Hotel Elms
Quality Hotel Elms Christchurch
Elms Hotel Christchurch
Quality Hotel Elms
Hotel Elms Christchurch Ascend Hotel Collection
Hotel Elms Christchurch, Ascend Hotel Collection Hotel
Hotel Elms Christchurch, Ascend Hotel Collection Christchurch

Hotel Elms Christchurch, Ascend Hotel Collection Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 656 reviews
Rating 8 - Good. 281 out of 656 reviews
Rating 6 - Okay. 59 out of 656 reviews
Rating 4 - Poor. 18 out of 656 reviews
Rating 2 - Terrible. 8 out of 656 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Purnima

Liked: Staff & service, property conditions & facilities
The rooms need new flooring.
Stayed 1 night in Nov 2024

8/10 Good

Margie

Stayed 1 night in Nov 2024

10/10 Excellent

Madhu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Parking area
Stayed 1 night in Nov 2024

10/10 Excellent

Janat

Friendly staff, lovely comfortable bed. Great restaurant.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mike

Liked: Staff & service, property conditions & facilities
happy
Stayed 1 night in Nov 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Quiet and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Katherine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite noisy with people coming and going
Stayed 1 night in Oct 2024

10/10 Excellent

Rex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, helpful staff, nice facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay. Friendly staff, free parking, lovely restaurant and nice rooms
Stayed 2 nights in Jul 2024

10/10 Excellent

Holly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, close to town but not central cut. Friendly staff and nice rooms.
Stayed 1 night in Oct 2024

8/10 Good

Leo Paul

Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Staff were helpful. Excellent location for dining options and shopping. Close to Northlands Mall and many dining options in walking distance. Excellent parking options.
Stayed 3 nights in Sep 2024

8/10 Good

Kate

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and comfortable
Stayed 1 night in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service
Needs usb charging points in the room. Couldn't close the bathroom door. Shower over bath didn’t like. The staff are amazing the restaurant great food. Breakfast buffet warm went cold quickly. Only stayed 1 night unsure if i would go back.
Stayed 1 night in Sep 2024

10/10 Excellent

Tania

Stayed 1 night in Sep 2024

8/10 Good

Stephanie

Stayed 1 night in Sep 2024

8/10 Good

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Location was good for a couple restaurants, but the hotel is not near the main Christchurch attractions
Stayed 1 night in Sep 2024

6/10 Okay

Pamela

Stayed 2 nights in Aug 2024

8/10 Good

Mike

Stayed 3 nights in Sep 2024

10/10 Excellent

Dannielle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Elm were so accommodating to me and my three small children. They were all so helpful and I cannot recommend them enough for a family getaway!
Stayed 1 night in Aug 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a great location, great friendly staff and an amazing restaurant/ bar with superb meals
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Great stay
Stayed 1 night in Sep 2024